ZOOM is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a ZOOM rental, simplifying the process while maintaining the standards ZOOM is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from ZOOM, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner ZOOM, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
All was super! Staff were great, great experience with zoom
Reviewed: June 19, 2019
Forced to buy additional insurance for the first time - I rent frequently with other companies and have never had this problem before. Was also charged extra for extra milage, despite not driving much over my rental. Additional charges doubled the cost of the rental. BEWARE!
Reviewed: June 19, 2019
We returned the car a day early and just because I prepaid the rental, they wouldn’t refund the day. They even wanted to charge us to take us to our hotel which was closer than the airport was. We finally convinced them to take us considering we were being charged for returning the car early. Also the light came on in the car while driving. Nearest gas station was 100km away. They, also, gave us a dirty Mazda...quite inferior to the Honda CRV.
Reviewed: June 17, 2019
Zoom has a policy which is not detailed when making the reservation that there is a 2 hour window on the "pickup" time. We were delayed getting there (and definitely called them initially within the 2 hour window) and yet they put a "no show" on our reservation with no phone call or notification of any kind, despite the fact that I had pre-paid! When we got there, they had no cars available of the type I reserved, and we had to do a weird swap 2 days later to get what we had paid for originally. This is totally unacceptable and horrible customer service.
Reviewed: June 13, 2019
Everything was good
Reviewed: June 11, 2019
Waited a long time to get the rental. Got charged for cleaning pet hair even though there was no pet on the car
Reviewed: June 7, 2019
Office staff were unhelpful, difficult and unfriendly. Before pick up minibus collected us from airport and allowed 15 passengers in a 12 seater minibus. 16 people in total crammed into a minibus. Driver continually answered calls on his mobile whilst driving us to the office. The collection point for the minibus is awkward also and the office to collect car is around 20 min drive.
Reviewed: June 6, 2019
Reviewed: June 5, 2019
Hidden daily insurance fee of 8.99 despite having a separate car insurance from my credit card. Zoom is located over 10km from the airport - location misleading and very inconvenient. After our drop off we were refused a shuttle back to the airport as it was too late, we needed to pay additional 20$ for transport back to yyz. Overall with all the additional cost and inconvenience I will never use zoom again and will spread the word amongst my friends and family
Reviewed: May 23, 2019
The company promised to pick us up in 15 minutes, but it took more like 25. Then they're about 15 minutes from the airport. The car was not particularly clean. At drop-off, we waited about half an hour before anybody could talk with us. Meanwhile, I noticed they were renting cars to the next customers without even cleaning them!
Reviewed: April 23, 2019
The pickup and the car itself were fine. It would have been good to have information about nearby gas stations where we could have filled up before dropping off the car, because we couldn't find any close by when we were returning the car, and didn't have time to go looking around. Also, it would have been good to know that we could drop off the keys with the front desk of the hotel since we arrived early in the morning before Zoom staff was on duty.
Reviewed: April 17, 2019
Like: Everything. Pick and drop off to my hotel
Reviewed: July 1, 2018
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