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SURPRICE-RENT-A-CAR with EasyRentCars

SURPRICE-RENT-A-CAR is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a SURPRICE-RENT-A-CAR rental, simplifying the process while maintaining the standards SURPRICE-RENT-A-CAR is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from SURPRICE-RENT-A-CAR, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner SURPRICE-RENT-A-CAR, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews

8.2

/10

Very Good
  • Vehicle condition

    8.2
    我是进度条
  • Vehicle cleanliness

    8.6
    我是进度条
  • Spaciousness

    8.0
    我是进度条
  • Counter staff

    8.3
    我是进度条
  • Pick-up location

    7.8
    我是进度条
  • Drop-off location

    8.4
    我是进度条
  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 6.7

    Average

    The assistant who gave the keys lied about their fuel charges. Being misled by that I left the fueling to them. Ended up paying more in extra charges than the cost of rental itself.

    icon_locationPrague
    Reviewed: September 16, 2019

  • 7.3

    Good

    No power to plug our GPS. Had to use a power pack during our stay, No spare tire in the trunk.

    icon_locationPorto
    Reviewed: September 15, 2019

  • 4.7

    plus jamais, c'est de l'arnaque

    Nous avons attendu 1h15 pour pouvoir accéder au comptoir.

    icon_locationLisbon
    Reviewed: September 15, 2019

  • 7.7

    happy with the car which was good value for money. Very long wait in pick up.

    I was unhappy waiting at least one and half hours to collect the car. The staff were efficient but very slow.

    icon_locationLisbon
    Reviewed: September 15, 2019

  • 8.0

    I advise not to rent from Surprice

    I advise not to rent from this company, although the prices are attractive. Between 8 p.m. and 8 p.m., a € 35 surcharge is requested to pick-up or bring the car. This while they advertise as a rental company for Faro Airport! Picking up after 8 p.m. is a real problem because they have 1 employee at the office. In my case there was a waiting time for more than an hour and a half. They give me a different car than ordered and the car was parked in a dark corner and the gas tank was not full. The car had to be inspected in the dark, so that a small scratch on the bumper was not noticed. When returning the car a few days later, the employee immediately walked up to the almost invisible scratch on the bumper and said that this would cost € 215,-. There was nothing to argue against this because the damage was not mentioned on the form! The car rental for 5 days actually came to € 300. It's better to rent at a famous brand such as Herts or Europcar, to prevent disappointments afterwards

    icon_locationFaro
    Reviewed: September 14, 2019

  • 6.7

    Average

    The car we got was quite scratched so we had to purchase the extra insurance. Other than this all the rest was ok.

    icon_locationTivat
    Reviewed: September 14, 2019

  • 8.0

    Would not use again

    The car was new but the gear box had been clearly ragged about and reverse was easy to slip in to, few marks and scuffs but generally a good, large estate. The baby child seat that we paid over €50 for the week was useless. It was not secure using seatbelts and it was well used, it had no isofix base. The shuttle on collection did not have a car seat either and my baby had to sit on my knee. The pick up process was slow and painful. On both occasions (pick up and drop off) I heard many complaints about extra charges. We were also charged extra as the credit card was in my partner’s name and we had to add her as a driver, even though the t&c’s said if the cc was in the name of someone else, further ID may be required. Overall I think I will pay more in the future for collection at the airport, Surprice clearly need more staff and a smoother more streamlined pick up process.

    icon_locationFaro
    Reviewed: September 14, 2019

  • 6.7

    Average

    dirty windows, inside, outside. dirty car.

    icon_locationFaro
    Reviewed: September 13, 2019

  • 5.3

    I do not recommend!

    It was on the avegage level. I am not satisfied with the staff, they were not flexible, i could only leave the deposit with one bank account and so i had to pay 300 EUR insurance fee to cover the deposit.

    icon_locationLisbon
    Reviewed: September 12, 2019

  • 6.7

    Dedicated staff, but below average service.

    The car broke down and the rent a car person came prepared for the issue even without me saying what it was, so it made me think they new the car had an issue already before handing it over to me.

    icon_locationLarnaca
    Reviewed: September 12, 2019

  • 10.0

    Excellent smooth

    The car was a great choice because I was expecting a golf size comparable and got a wagon type that was diesel which was an upgrade in my eyes due to fuel prices. The car was pretty much new and I enjoyed it for the 3 weeks. The staff spoke several languages and were knowledgeable and was a smooth process throughout surpassing my expectations. Would book through them again

    icon_locationFaro
    Reviewed: September 12, 2019

  • 10.0

    Smooth and fast, just what you need after a long flight and getting to check in without any stress.

    Counter staff were outstanding...in-out and done quickly without any issues.

    icon_locationPorto
    Reviewed: September 11, 2019

  • 8.3

    Very Good

    Still waiting on 800 euro refundable insurance, which will take 10-15 business days, but I don’t foresee any issues with the refund. Overall, experience was great. Cheap prices, good condition car, helpful staff.

    icon_locationAthens
    Reviewed: September 11, 2019

  • 7.3

    Friendly and helpful

    Great staff. Typical Montenegran car!

    icon_locationPodgorica
    Reviewed: September 10, 2019

  • 7.0

    Not Bad

    The car was good. After being driven to pick up location. It took 4 hours to get the car. This is unacceptable it was 32 C outside, not a place to sit down or a place to get a bottle of water

    icon_locationLisbon
    Reviewed: September 9, 2019

  • 10.0

    Fabulous!!!!!!!!

    Easy pick up although another desk person would help speed up the process. There were 2, and 1 was tied up with an elderly couple the entire time we were waiting.

    icon_locationLisbon
    Reviewed: September 9, 2019

  • 4.7

    I would pay the difference and pick up from the airport. To much risk with the poor transfer. Never

    I booked a Mercedes and got a Peugeot On return we went to the drop of point and it was closed. Someone turned up and as the transport was full as more families were waiting. I told the company I will drive my full van to the airport as I would of had to wait another 30 minutes. Also the wipers had a massive RIP in the middle so every time I wiped the window I had to use a towel so I could see My score is less than yours will never use again

    icon_locationFaro
    Reviewed: September 7, 2019

  • 6.0

    Average

    staff was great, just 2 hours to pick up a rental is nuts

    icon_locationPorto
    Reviewed: September 6, 2019

  • 6.7

    Extra cost is terrible, they sell us extra insurance

    When we arrive to surprice office, even if we did full insurance, they want to sell us again insurance. And we paid extra 75 euro for 5 days. And they said, if we dont pay they will not rent car to us. It was terrible experience with surprice services.

    icon_locationTirana
    Reviewed: September 5, 2019

  • 3.3

    Awful experience

    I explained to the staff that my flight was delayed by an hour and would appreciate it if they could speed up the process as my mother was seriously ill in hospital and myself and my sister were to go straight to the hospital, the Counter staff were rude and appeared to take longer than usual to go through the procedure and then gave me the wrong class of car, a Toyota aygo instead of a fiat 500L, when I queried this I was told it must be the right car. The vehicle fuel tank was only 5/8 full when it was meant to be full which meant I gave the car back with more fuel as it was hard to gauge 5/8. Worst experience with a car rental company I've ever had.

    icon_locationLisbon
    Reviewed: September 4, 2019

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