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SURPRICE-RENT-A-CAR with EasyRentCars

SURPRICE-RENT-A-CAR is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a SURPRICE-RENT-A-CAR rental, simplifying the process while maintaining the standards SURPRICE-RENT-A-CAR is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from SURPRICE-RENT-A-CAR, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner SURPRICE-RENT-A-CAR, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews

7.2

/10

Good
  • Vehicle condition

    7.1
    我是进度条
  • Vehicle cleanliness

    7.1
    我是进度条
  • Spaciousness

    6.0
    我是进度条
  • Counter staff

    7.2
    我是进度条
  • Pick-up location

    6.8
    我是进度条
  • Drop-off location

    7.4
    我是进度条
  • Pick-up time

    10-30 mins
  • Drop-off time

    0-10 mins
  • 9.6

    Great staff made our trip!

    Like: Friendly staff and grad deal!
    Dislike: It took quite long time to finalize the documents to pick up the car

    icon_locationZagreb
    Reviewed: September 7, 2017

  • 9.4

    Excellent

    Like: Good car and price
    Dislike: I was charged 25€ late pickup (after 20:00) but to be fair we were late due to French air traffic control

    icon_locationFaro
    Reviewed: June 3, 2018

  • 10

    Best service in Portugal so far -thank you.eveything!

    Like: Had a great time, loving Portugal, people and service
    Dislike: Nothing.

    icon_locationFaro
    Reviewed: June 16, 2018

  • 10

    Happy with my experience

    icon_locationCasablanca
    Reviewed: July 19, 2018

  • 9.6

    Excellent

    Dislike: The car wipers were in very bad condition, the car's washing liquid was completely empty. During car drop-off, there was no company representative to collect the car, so there was no way to be sure no extra cost could occur since they could not check the car condition. I have returned the car in the exact condition I have received it, but no one could verify that!

    icon_locationCrete
    Reviewed: September 1, 2018

  • 7.3

    Good

    The price was 7€ however they wanted to block 1800€ on my CC incase of anything that happens to the car, which is a huge amount and of course I didn't have almost 2000€ , so the other option was to pay 81€ for the car insurance and they would only block 300€ then. So the car rental price was expensive at the end but there was no other options.

    icon_locationLisbon
    Reviewed: January 25, 2019

  • 8.7

    Very Good

    Very good car condition and size bigger to what I was expecting to get. The only negative was a dirty rear seat.

    icon_locationAthens
    Reviewed: January 26, 2019

  • 3.7

    Staff were very slow on prossesing paper work and hand the car key over. Car was old, it broke down.

    Company had to come and give me another car as the car broke down. They still have me an old car again. Company charged me for a police fine which I had not got. I got the car at 19:00 and the fine did not have time on it as to when it was given. The fine must of been given on the earlier on the day but there was no time on the fine so they said I got it. More to the fine, the fine was given to a destination which I did not travel to on my trip. I asked the company to look at the car gps to see where it had been but they didn’t and they just charged my credit card. I am still waiting for the dispute. I will never never rent from this company again. Unhelpful, unfriendly, thief’s, taking money out of customers for there fault.

    icon_locationTirana
    Reviewed: February 15, 2019

  • 5.3

    Disappointing rental, find someone based at the airport

    No prior indication that SURPRICE RENT A CAR was off site. I arrived earlier than planned and could not find my car. I could not find any mention of Surprice Rent A Car at the airport. No other rental agency knew of Surprice Rent A Car. Another rental agency was kind enough to help find them. I was told to wait in the arrivals hall. Still nothing. A taxi driver made another phone call to help find them. When the car arrived, it looked like it had been in an accident and had been repaired. The fuel level was already on Empty, with the fuel warning light on. I had to get fuel immediately. The car was delivered to me in the airport car park, meaning I had to pay a parking fee to exit the airport. I arrived at sunset. By the time I had refuelled the car, it was dark and I had to turn on the headlights. Only one headlight was working! This made my 45 minute drive VERY dangerous. Surprice's solution to the broken headlight was for me to pay to have it repaired myself and they would refund the cost. They confirmed the refund would be waiting for me when I returned the car at the end of my hire. This was reconfirmed on my final day of the rental. When I arrived at the airport, they did not have money ready and claimed they through they could give it to me the following day. HOW? I was leaving the country! After some time of searching purses and wallets, they found enough to cover the repaired headlight. Disappointing.

    icon_locationPort Louis
    Reviewed: March 2, 2019

  • 8.7

    Watch out for the insurance

    You pay to have no excess but when you get to the airport they wanted €90 euro to reduce the excess To €300 or they wanted €1300 still waiting for it to be returned.....

    icon_locationLuqa
    Reviewed: March 7, 2019

  • 10

    Good price and good car

    Good car but wait a bit long for pick up as only 2 staff working

    icon_locationLisbon
    Reviewed: March 11, 2019

  • 9

    Dommage que l'on ne sache pas la compagnie de location avant ce qui m'a fait hésiter à passer par vo

    Voiture correcte mais très abimée

    icon_locationLisbon
    Reviewed: March 12, 2019

  • 2.7

    Poor

    I have been sold a seperate car insurance which is hidden at the beginning .Car hire £83 +insurance £83 =£166 .Its a joke ..Double never again.

    icon_locationAntalya
    Reviewed: March 14, 2019

  • 5.3

    Very limited luggage space.

    The car fell below our expectations, it was advertised as room for 7 passengers but didn’t have enough luggage space for 5.

    icon_locationPort Louis
    Reviewed: March 18, 2019

  • 10

    Perfect service!

    Perfect!

    icon_locationVienna
    Reviewed: March 26, 2019

  • 6

    Ok

    Car could have been in a better condition, newer.

    icon_locationLarnaca
    Reviewed: March 26, 2019

  • 4.7

    Average

    the babychair was dirty and needed to be cleaned, the car wasnt a new one and engine management light and oil light kept flashing on and off, worrying especially when in a foreign country and no idea how to speak the local language. also there was many additions to the price quoted that pushed the cost way too high. also no directions and was not easy to find the site.

    icon_locationCrete
    Reviewed: March 28, 2019

  • 9.3

    Free upgrade

    I was pleasantly surprised to receive a free upgrade - especially as I had rented the car at an extremely competitive rate. The gentleman who collected me/dropped me off at the airport and completed the paperwork at the office was very friendly and helpful

    icon_locationPaphos
    Reviewed: April 1, 2019

  • 2

    Poor

    very bad company has made compulsory insurance sunprice

    icon_locationIzmir
    Reviewed: April 3, 2019

  • 4

    Average

    The car was old and in poor condition. The Full/Full agreement was not honoured even though i was able to produce the paperwork. On pick up the counter staff were abrupt and unhelpful. The car had several dings and dents that were not recorded which is not good. There was no Air conditioning in the car. On drop off they were such more helpful but it did take a long time

    icon_locationFaro
    Reviewed: April 8, 2019

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