SURPRICE-RENT-A-CAR is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a SURPRICE-RENT-A-CAR rental, simplifying the process while maintaining the standards SURPRICE-RENT-A-CAR is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from SURPRICE-RENT-A-CAR, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner SURPRICE-RENT-A-CAR, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
Like: Friendly staff and grad deal!
Dislike: It took quite long time to finalize the documents to pick up the car
Reviewed: September 7, 2017
Like: Good car and price
Dislike: I was charged 25€ late pickup (after 20:00) but to be fair we were late due to French air traffic control
Reviewed: June 3, 2018
Like: Had a great time, loving Portugal, people and service
Reviewed: June 16, 2018
Reviewed: July 19, 2018
Dislike: The car wipers were in very bad condition, the car's washing liquid was completely empty. During car drop-off, there was no company representative to collect the car, so there was no way to be sure no extra cost could occur since they could not check the car condition. I have returned the car in the exact condition I have received it, but no one could verify that!
Reviewed: September 1, 2018
The price was 7€ however they wanted to block 1800€ on my CC incase of anything that happens to the car, which is a huge amount and of course I didn't have almost 2000€ , so the other option was to pay 81€ for the car insurance and they would only block 300€ then. So the car rental price was expensive at the end but there was no other options.
Reviewed: January 25, 2019
Very good car condition and size bigger to what I was expecting to get. The only negative was a dirty rear seat.
Reviewed: January 26, 2019
Company had to come and give me another car as the car broke down. They still have me an old car again. Company charged me for a police fine which I had not got. I got the car at 19:00 and the fine did not have time on it as to when it was given. The fine must of been given on the earlier on the day but there was no time on the fine so they said I got it. More to the fine, the fine was given to a destination which I did not travel to on my trip. I asked the company to look at the car gps to see where it had been but they didn’t and they just charged my credit card. I am still waiting for the dispute. I will never never rent from this company again. Unhelpful, unfriendly, thief’s, taking money out of customers for there fault.
Reviewed: February 15, 2019
No prior indication that SURPRICE RENT A CAR was off site. I arrived earlier than planned and could not find my car. I could not find any mention of Surprice Rent A Car at the airport. No other rental agency knew of Surprice Rent A Car. Another rental agency was kind enough to help find them. I was told to wait in the arrivals hall. Still nothing. A taxi driver made another phone call to help find them. When the car arrived, it looked like it had been in an accident and had been repaired. The fuel level was already on Empty, with the fuel warning light on. I had to get fuel immediately. The car was delivered to me in the airport car park, meaning I had to pay a parking fee to exit the airport. I arrived at sunset. By the time I had refuelled the car, it was dark and I had to turn on the headlights. Only one headlight was working! This made my 45 minute drive VERY dangerous. Surprice's solution to the broken headlight was for me to pay to have it repaired myself and they would refund the cost. They confirmed the refund would be waiting for me when I returned the car at the end of my hire. This was reconfirmed on my final day of the rental. When I arrived at the airport, they did not have money ready and claimed they through they could give it to me the following day. HOW? I was leaving the country! After some time of searching purses and wallets, they found enough to cover the repaired headlight. Disappointing.
Reviewed: March 2, 2019
You pay to have no excess but when you get to the airport they wanted €90 euro to reduce the excess To €300 or they wanted €1300 still waiting for it to be returned.....
Reviewed: March 7, 2019
Good car but wait a bit long for pick up as only 2 staff working
Reviewed: March 11, 2019
Voiture correcte mais très abimée
Reviewed: March 12, 2019
I have been sold a seperate car insurance which is hidden at the beginning .Car hire £83 +insurance £83 =£166 .Its a joke ..Double never again.
Reviewed: March 14, 2019
The car fell below our expectations, it was advertised as room for 7 passengers but didn’t have enough luggage space for 5.
Reviewed: March 18, 2019
Reviewed: March 26, 2019
Car could have been in a better condition, newer.
Reviewed: March 26, 2019
the babychair was dirty and needed to be cleaned, the car wasnt a new one and engine management light and oil light kept flashing on and off, worrying especially when in a foreign country and no idea how to speak the local language. also there was many additions to the price quoted that pushed the cost way too high. also no directions and was not easy to find the site.
Reviewed: March 28, 2019
I was pleasantly surprised to receive a free upgrade - especially as I had rented the car at an extremely competitive rate. The gentleman who collected me/dropped me off at the airport and completed the paperwork at the office was very friendly and helpful
Reviewed: April 1, 2019
very bad company has made compulsory insurance sunprice
Reviewed: April 3, 2019
The car was old and in poor condition. The Full/Full agreement was not honoured even though i was able to produce the paperwork. On pick up the counter staff were abrupt and unhelpful. The car had several dings and dents that were not recorded which is not good. There was no Air conditioning in the car. On drop off they were such more helpful but it did take a long time
Reviewed: April 8, 2019
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