EasyRentCars

Routes with EasyRentCars

Routes is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a Routes rental, simplifying the process while maintaining the standards Routes is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Routes, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Routes, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews

8.6

/10

Very Good
  • Vehicle condition

    9.0
    我是进度条
  • Vehicle cleanliness

    8.8
    我是进度条
  • Spaciousness

    8.5
    我是进度条
  • Counter staff

    9.1
    我是进度条
  • Pick-up location

    8.1
    我是进度条
  • Drop-off location

    8.6
    我是进度条
  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 8.0

    I'll be back again!

    The mileage and gas usage of the car was awesome. It was not what I expected but definitely a perk. The person who originally helped me did a good job. The person who helped me upon return was unprofessional and sort of rude.

    icon_locationChicago
    Reviewed: July 22, 2019

  • 7.7

    Great experience, but faulty car.

    The pick up zone was about a block away. Kinda of a hassle. Routes folks loaded the bags and were friendly.

    icon_locationOrlando
    Reviewed: July 22, 2019

  • 7.0

    First car had a large crack in windshield and back bumper was damaged. Scratches all over car.

    Took guy 15 min when he came back w same car without cracked windshield. Ridiculous to reserve a car and be given one with a cracked windshield from one end to the other and back right bumper damaged.

    icon_locationOrlando
    Reviewed: July 21, 2019

  • 8.0

    Very Good

    Shuttle was too small to accommodate all customers so we were left on the curb with a baby. That said, the staff were friendly and accommodating. Price was very good.

    icon_locationVancouver
    Reviewed: July 21, 2019

  • 2.3

    Reps have been totally unprofessional, rude and didn’t know how to treat customers. Never again rent

    I booked a car that was not available and the reps want to give me a pick-up truck. When I refused he didn’t want to give me another car. I waited for over 2 hours while he served other customers and totally ignored me. I asked to talk to the manager and finally they gave me a car after another hour or so. Terrible experience. I will never rent from that place again.

    icon_locationAtlanta
    Reviewed: July 20, 2019

  • 8.7

    Easy as the title says.

    Routes were experiencing some difficulties with their wifi system when I was scheduled to pick up. They were still friendly and professional. I needed to extend my rental by an extra day...it would have been nice to maybe have had a discount for the inconvenience at the pick up (1 hour wait to get the system sorted).

    icon_locationVancouver
    Reviewed: July 20, 2019

  • 10.0

    Excellent

    Yep everything was good.

    icon_locationVancouver
    Reviewed: July 19, 2019

  • 2.3

    I had a very bad experience renting from Routes. The poorest customer service ever I had seen.

    Very poor customer service, no managers on site, no honesty, no care.

    icon_locationVancouver
    Reviewed: July 19, 2019

  • 6.7

    Get what you pay for.

    The shuttle service from Vancouver airport to Routes was not good. I called 3 times over the course of an hour to ask about when a shuttle vehicle would be coming. When it finally arrived there was a large crowd needing a ride to Routes and only a small vehicle able to carry maximum 4-5 people. It was difficult to figure out who was there first. You need more frequent shuttles based on your bookings and bigger shuttle vehicles to accommodate more than a single person per booking.

    icon_locationVancouver
    Reviewed: July 19, 2019

  • 9.3

    Pleasant surprise.

    Great vehicle. Courteous staff.

    icon_locationAtlanta
    Reviewed: July 18, 2019

  • 7.0

    Great van, Routes car rental should be avoided for more name brand.

    Very weird business, very short staffed and poorly organized. A lot of people on both visits were basically panicking by how bad it was.

    icon_locationVancouver
    Reviewed: July 18, 2019

  • 6.0

    Routes car rental is a group of people who have absolutely no Interest in customer service

    Routes car rental is a group of people who have absolutely no Interest in customer service. They are rude beyond belief. I was there for 2 hours and witnessed 4 different parties having problems and all 4 turned away and went to a different rental company. Just do not under any circumstance go here

    icon_locationVancouver
    Reviewed: July 18, 2019

  • 10.0

    Awesome

    Everything was good. Great experience

    icon_locationChicago
    Reviewed: July 18, 2019

  • 6.7

    Different car

    We had to drive a KIA SUV as the Toyota wasn't available. It was a bit more difficult to get in and out but I enjoyed driving it.

    icon_locationCalgary
    Reviewed: July 18, 2019

  • 7.7

    Good

    They really need to organize their offic, they were going back and forth into the back office. The agent took a phone call while checking me in, they need one person answering calls. When I checked out, the woman seemed to helping multiple customers at one time. After we return the car, most of us are going to the airport for our flight home. They really need to organize and delegate duties.

    icon_locationVancouver
    Reviewed: July 18, 2019

  • 8.7

    Very Good

    The rental process on Routes is different from all other companies I used until today. They ask for the Insurance contract and don't have one to offer. The line on the pickup and return was big and all because of this strange requirements that delays the process and irritate costumers. I could get the car with my Brazilian license, but my friend couldn't with his license from El Salvador... We didn't understand the policy for rental, it just doesn't make any sense.

    icon_locationVancouver
    Reviewed: July 18, 2019

  • 9.3

    Excellent

    Although we had to make a call for their shuttle to pick us up in a parking lot beside the airport and take us to their business. This place is offsite from the airport. Their rates are great compared to the other companies. I was a little confused as to what the name of the company was-Easyrentcars or Routes at first. I would definitely rent from them again.

    icon_locationOttawa
    Reviewed: July 17, 2019

  • 9.7

    PERFECT PLATFORM, PERFECT CAR RENTAL

    The personal that attended to us were so kindless and the give us a better car than we had hired for the same price. They advised to us to use hire the machine to pay tolls directly....it was a great idea !!!!

    icon_locationOrlando
    Reviewed: July 17, 2019

  • 7.0

    Really poor.

    They did not have the category of car i reserved even though i pre-paid! I reserved a corolla or similar car and when they did not have it they asked me to take a pickup truck! I said 'no way im drying that', so they gave me a HUGE dodge derango that was an absolute gas guzzler, like nothing i have seen, i used so much more money on gas than i wanted to that went completely no compensated for. It took around an hour to get the car. Aside from that hour I waited 40 minutes to be picked up at the airport...and they would not give me any money back on the rental or give me vouchers for next time - nothing! No compensation for the absolute wrost car rental experience I have ever happened. Really poorly done - would never recoomend to myself or rent with them again.

    icon_locationVancouver
    Reviewed: July 17, 2019

  • 8.7

    Got upgraded to a full SUV..I think..

    The Durango is awesome, the specs seems like driving a high end cars...the gas was expensive but it is a SUV so... it would be nice if there's a dropoff at Midway airport... so pretty much it's worth the money...

    icon_locationChicago
    Reviewed: July 17, 2019

Best deals from Routes

Find other more car rental brands

Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!

terms of use and Privacy Policy"> terms of use and privacy policy.">