EasyRentCars
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Routes with EasyRentCars

Routes is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a Routes rental, simplifying the process while maintaining the standards Routes is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Routes, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Routes, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews

8.6

/10

Very Good
  • Vehicle condition

    9.0
    我是进度条
  • Vehicle cleanliness

    8.7
    我是进度条
  • Spaciousness

    8.4
    我是进度条
  • Counter staff

    9.1
    我是进度条
  • Pick-up location

    8.0
    我是进度条
  • Drop-off location

    8.5
    我是进度条
  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 8.3

    Very Good

    It's a lovely small company, however it took a while til they picked me up from the airport location. and also for the second time they gave me a minivan instead of the economy car i booked. If you enjoy such upgrades you're in for a good surprise. I though I just spent extra money on gas. But otherwise - a positive experience.

    icon_locationToronto
    Reviewed: September 18, 2019

  • 10.0

    Staff is efficient and considerate.

    Though I booked for a Rogue Nissan , it was not available. I got a Kia Forte but turned out to be the best for it is fast and good on gas. My family enjoyed the ride and I enjoyed thoroughly the drive. Thanks routes.

    icon_locationToronto
    Reviewed: September 18, 2019

  • 10.0

    Tres bien mais plus loin que les autres loueurs

    Tres bien mais plus loin que les autres loueurs, il fau prendre deux navettes à l'aller et u ne seule au retour. L'attente etait un petit peu plus longue que la moyenne habituelle. Le retour a été plus rapide, cependant nous avons été surpris de nous voir reclamer un tip par le chauffeur de la navette, tres inhabituel et malpoli!

    icon_locationChicago
    Reviewed: September 18, 2019

  • 7.7

    Service similar to a low cost airline. You can fly but with many irritants

    Had a tough time finding the location in the airport. The location is really not close to the airport and that added more time to pick up. I didn't get the Nissan Rogue as booked but a jeep which is technically an upgrade but inconvenient. The tank was half full which was always a problem for me as I didn't know how much to fill. The folks at the counter were friendly and so also the person who dropped us.

    icon_locationOrlando
    Reviewed: September 17, 2019

  • 6.7

    Average

    車はコンパクトを借りました(KIA SOUL)が走行は9000km台で新しく満足でした、ただ車内は新しい割には少しゴミが散らばっていました。 受取のスタッフは欧米系の男性でとても対応が良かったのですが、返却の際に対応してくれたインド系の年配の女性の対応が最低でした。対応は高圧的で、返却後に空港にシャトルバスで送ってもらえるか聞いたところ、それは私の仕事ではない!と言い去っていきました。 返却までは良いサービスを受けていただけに最後の最後て非常に不快な思いをしました。 総合的には値段も安く車両も良かったので満足していますが、次回使うかと言われたら使うかはわかりません。

    icon_locationVancouver
    Reviewed: September 17, 2019

  • 10.0

    Great experience and Price

    Almost new Vehicle (3800 KM) Pick up was easy and fast. Drop off was great too, had to wait a little for the Airport shuttle due to the high volume of people dropping of Vehicles at the same time. Did not create any issues for us since we had plenty of time to catch our flight home.

    icon_locationVancouver
    Reviewed: September 17, 2019

  • 7.0

    Not real happy

    When we got off the plane, we couldn't find where to go to pick up the car. I finally called. I was told someone would be there in a few minutes. It was about 40 minutes later. Later at the pickup location, it seemed like everyone was disorganized. The woman behind the counter asked if we would take a large mini-van. We had ordered a small Toyota Corolla. We agreed, but would have much preferred a smaller car. The mini-van was so large it was hard to park, and worse on gas.

    icon_locationVancouver
    Reviewed: September 15, 2019

  • 9.7

    Easy way to check all providers

    The staff were friendly and quick. It’s a 20 minute ride from the airport to get to the pick up. The car we had was damaged on the front bumper, the interior of the car was immaculate

    icon_locationChicago
    Reviewed: September 14, 2019

  • 9.7

    Great Deal

    The counter staff are very friendly and helpful. The transactions went quick and smoothly. Shuttle van bring us to the location which is nice because outside the craziness of the ORD airport.

    icon_locationChicago
    Reviewed: September 13, 2019

  • 10.0

    AAA++

    I have to say...one of the best experiences with a rental company....The agent that assisted in my rental was exemplary. He was informative, courteous and added to my overall vacation satisfaction...thanks so much. Will definitely recommend this company to others and will use again in my future visits.

    icon_locationOrlando
    Reviewed: September 13, 2019

  • 9.0

    Pretty darn good.

    The moaning and groaning from all the customers at pick up is a little contagious. Most people I spoke said "never again"...but I got really nice car, the rate was very good, and they even bumped the mileage allowance for me. So will use them again.

    icon_locationVancouver
    Reviewed: September 12, 2019

  • 10.0

    Very good

    Good people and good service

    icon_locationVancouver
    Reviewed: September 12, 2019

  • 4.7

    Bad experience

    Very poor customer service and very rude. Very long waits with only a couple of people in line. Wouldn’t recommend to anybody.

    icon_locationOrlando
    Reviewed: September 12, 2019

  • 9.0

    Excellent

    difficult to deal with off property location. Slow pick up time ( rush hour) . Not clear where pick up is. I've never had anyone make me PROVE I had insurance for rentals. Luckily I had all documentation with me. Found that part to be offensive.

    icon_locationOttawa
    Reviewed: September 11, 2019

  • 5.3

    Worst experience ever

    The pick up took 2 hours and 10 phone calls. No one gave me a solution and left me waiting outside from 9pm to 11pm after landing . The office people kept apologizing but didn’t solve my issue. Then, the driver said “I never saw you “ and once we were at the counter no compensation was offered even after I asked to add the 2nd driver for free due to all the trouble cause.

    icon_locationVancouver
    Reviewed: September 11, 2019

  • 7.7

    Poor corporation of Easyrentcars.

    The staff at pick up was ok. They explained everything to you. The car was nice and new. But it was not cleaned before pick up. Dirty windows, dirty on skin. The drop off process was so slow. I had to wait half an hour for returning the car.

    icon_locationCalgary
    Reviewed: September 10, 2019

  • 10.0

    Great Service!

    On line the hours were 7:00 am opening however the shop did not open until 7:30, so we had to wait half hour until we were able to pick up the car. Otherwise everything was great! Quick service, clean car. We will book again. hank you

    icon_locationToronto
    Reviewed: September 9, 2019

  • 8.7

    Repeat customer when and wherever I travel.

    The customers are traveling and need the aide of automatic doors when handling luggage.

    icon_locationChicago
    Reviewed: September 8, 2019

  • 7.3

    Great booking process and value, however the car could have been better cleaned + shorter wait time

    The waiting time took quite a while, but the pick up process was straight forward. My only feedback was that the cleanliness of the vehicle was subpar and I had called to complain about this. I called 5 times about the dog fur that was not cleaned up, and Amrit (customer service) said she would pass on my message to the manager and that they would call me back. I never got a call back, and had my allergy symptoms throughout the rental because of the unclean car / dog fur.

    icon_locationVancouver
    Reviewed: September 8, 2019

  • 5.7

    Terrible experience

    Terrible service. Due to a credit card machine issue on their end, we waited over an hour to have our rental processed. No apologies from staff. Terrible.

    icon_locationToronto
    Reviewed: September 8, 2019

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