Record is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a Record rental, simplifying the process while maintaining the standards Record is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Record, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Record, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
The car was good but I spent 35+89 that I didn't expect. They haven't been so clear with me during booking reservation.
Reviewed: June 20, 2019
La voiture était très abimée. Il a fallu courir après le prestataire, qui n 'a jamais porté les corrections mais qui nous a dit que la voiture était abimée au retour. Que nous n'avions aucune preuve puisque nous n'avions pas pris de photos. Il m'ont prélevé 62€ forfaitaire pour un plein d'essence. Pour le moment je n'ai aucun remboursement
Reviewed: June 17, 2019
Car was a little tired although only about 40+k on log. But overall it was fine.
Reviewed: May 25, 2019
La voiture était parfaite, quasi neuve, propre, facile à conduire, les indications bonnes.
Reviewed: May 17, 2019
The car was nice, I'd already bought insurance, online but the staff would not let me take the vehicle full stop, didn't matter if I'd have purchased the car from them, wouldn't allow me to take the car will definitely not use this company again I fly to Spain at least ten times a year one un happy customer
Reviewed: May 17, 2019
Do not hire they have lots of hiding charge i paid £29.90 for 3 days rental and paid 200 euro hiding charges and now trying to get back.
Reviewed: May 16, 2019
The car was of good quality and cleanliness. The process to collect the car is very poor . Most of the details were already submitted online or could have been. There is a very ancient amount of paperwork and being asked to put my email address on a scrap of paper was unbelievable - you already had that information at time of booking.
Reviewed: May 8, 2019
I upgrade the car for 2 euro a day to a xtrail nissan
Reviewed: May 6, 2019
Was told that I would receive an email and refund for fuel within 5 mins of returning the vehicle - nothing arrived and as a result I had to chase for an update and provide photos to sort it out, which was frustrating and detracted from the customer experience.
Reviewed: May 4, 2019
Nice car ,smooth transaction in sorting it all out
Reviewed: May 1, 2019
lots of hassle on extra insurance also over charged on fuel even though returned car back with full tank. very dissapointed
Reviewed: April 27, 2019
Had a really bad experience - arrived at 7:30 pm and was told we could not use our reservation as it was for 10 pm. I was jet lagged and exhausted . The lady seemed very friendly and told me she can get us another good deal for just a bit more. I didn’t realize that the quote she gave was daily versus weekly and we signed , our mistake. I felt deceived as the car ended up very expensive, way more than I ever would have booked. Also, they have a bizarre rule- every 2000 km they have to have the car inspected on site, which makes a long trip pretty inconvenient. And, if you are even one hour late for arranged drop off, they charge 40 euros. Our least favorite car rental company ever.
Reviewed: April 19, 2019
Unfortunately the counter clerk was very new to job and didn't seem like he knew what he was doing having to constantly refer to other staff for advise. He was very pleasant and apologetic but after an early start we could have done without the long booking in process.
Reviewed: April 16, 2019
Smal plastic cover on driver's door handle at the lock went missing during hire. At drop off I pointed this out and was told someone had tried to break in as he demonstrated that the door lock did not work. There didn't appear to be any damage and I only used the remote control to gain entry and for locking. Anyhow I was not in a position to argue and accepted the repair cost 444 euros. which is very steep. Thankfully I was able to claim the full cost through my excess car hire insurance I purchased separately before we travelled. Can't fault RecordGo as they did email the damage report to me to enable the insurance company to agree the claim.
Reviewed: April 13, 2019
The very worst of experiences. Anything negative that you could possibly think about rental car companies, Record has in spades.
Reviewed: April 12, 2019
Beware of hidden fees! While the entire rental was very good, the car was brand new, and the staff very friendly. I would not recommend renting from Record because of the hidden fees. We were charged €102 advance for fuel which we were told would be refunded if we returned the car full. We were refunded only partial as there is a €31.88 for Fuel and Service fee even though the car was returned filled with fuel.
Reviewed: April 7, 2019
Although I could not fault the car itself, I was extremely disappointed with the hidden costs, namely over-priced fuel and a whopping €1100 deposit, with a 30 day wait for a refund. Oh, and an attempt to upsell over-priced car insurance.
Reviewed: March 29, 2019
The car rental company wint to great lengths to upgrade and to charge us extra for everything. We spent in excess of 2 hours waiting for the car and then another hour trying to find the pickup location. The cost of the rental was very cheap but the car rental company never expected to let us rent the auto at that price.
Reviewed: March 19, 2019
Like: Good vehicle. Great dropoff experience. Quick & easy.
Dislike: Too long a wait at pickup. Over an hour.
Reviewed: September 12, 2018
Reviewed: July 21, 2018
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