Record Record Car Rental

Record with EasyRentCars

Record is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a Record rental, simplifying the process while maintaining the standards Record is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Record, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Record, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews

8.3

/10

Very Good
  • Vehicle condition

    8.3
    我是进度条
  • Vehicle cleanliness

    8.5
    我是进度条
  • Spaciousness

    8.0
    我是进度条
  • Counter staff

    8.7
    我是进度条
  • Pick-up location

    8.2
    我是进度条
  • Drop-off location

    8.4
    我是进度条
  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 3.7

    Poor

    Had a really bad experience - arrived at 7:30 pm and was told we could not use our reservation as it was for 10 pm. I was jet lagged and exhausted . The lady seemed very friendly and told me she can get us another good deal for just a bit more. I didn’t realize that the quote she gave was daily versus weekly and we signed , our mistake. I felt deceived as the car ended up very expensive, way more than I ever would have booked. Also, they have a bizarre rule- every 2000 km they have to have the car inspected on site, which makes a long trip pretty inconvenient. And, if you are even one hour late for arranged drop off, they charge 40 euros. Our least favorite car rental company ever.

    icon_locationAlicante
    Reviewed: April 19, 2019

  • 9.0

    Very happy overall.

    Unfortunately the counter clerk was very new to job and didn't seem like he knew what he was doing having to constantly refer to other staff for advise. He was very pleasant and apologetic but after an early start we could have done without the long booking in process.

    icon_locationMallorca
    Reviewed: April 16, 2019

  • 7.3

    Straightforward and value for money

    Smal plastic cover on driver's door handle at the lock went missing during hire. At drop off I pointed this out and was told someone had tried to break in as he demonstrated that the door lock did not work. There didn't appear to be any damage and I only used the remote control to gain entry and for locking. Anyhow I was not in a position to argue and accepted the repair cost 444 euros. which is very steep. Thankfully I was able to claim the full cost through my excess car hire insurance I purchased separately before we travelled. Can't fault RecordGo as they did email the damage report to me to enable the insurance company to agree the claim.

    icon_locationMalaga
    Reviewed: April 13, 2019

  • 5.7

    Terrible experience with hidden costs and staff who openly lied to my face.

    The very worst of experiences. Anything negative that you could possibly think about rental car companies, Record has in spades.

    icon_locationAlicante
    Reviewed: April 12, 2019

  • 7.7

    Good Service and New Clean Car

    Beware of hidden fees! While the entire rental was very good, the car was brand new, and the staff very friendly. I would not recommend renting from Record because of the hidden fees. We were charged €102 advance for fuel which we were told would be refunded if we returned the car full. We were refunded only partial as there is a €31.88 for Fuel and Service fee even though the car was returned filled with fuel.

    icon_locationBarcelona
    Reviewed: April 7, 2019

  • 8.3

    Hidden Costs

    Although I could not fault the car itself, I was extremely disappointed with the hidden costs, namely over-priced fuel and a whopping €1100 deposit, with a 30 day wait for a refund. Oh, and an attempt to upsell over-priced car insurance.

    icon_locationMalaga
    Reviewed: March 29, 2019

  • 4.3

    I will never rent from this car company " record go" again.

    The car rental company wint to great lengths to upgrade and to charge us extra for everything. We spent in excess of 2 hours waiting for the car and then another hour trying to find the pickup location. The cost of the rental was very cheap but the car rental company never expected to let us rent the auto at that price.

    icon_locationMalaga
    Reviewed: March 19, 2019

  • 8.2

    Good

    Like: Good vehicle. Great dropoff experience. Quick & easy.
    Dislike: Too long a wait at pickup. Over an hour.

    icon_locationMalaga
    Reviewed: September 12, 2018

  • 9.2

    Good experience

    icon_locationMalaga
    Reviewed: July 21, 2018

  • 10.0

    Great service best deal ever

    Like: best car hire experience i have ever had price was the best value for money and the car was excellent no faults it was as good as new
    Dislike: nothing

    icon_locationMallorca
    Reviewed: July 3, 2018

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