PAYLESS is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a PAYLESS rental, simplifying the process while maintaining the standards PAYLESS is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from PAYLESS, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner PAYLESS, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
Very good company !
Reviewed: January 18, 2020
I enjoyed my rental but I had to take the first car back which was a grade lower than what was advertised. When I went back I had to show the clerk my receipt on my phone for him to give me a car that matched the purchase I made, which to him didnt make sense because it was a grade higher. The first car I took was a Jeep campus, I had to take it back because it was too noisey.
Columbus - Ohio
Reviewed: December 23, 2019
Older car with associated damage
Reviewed: December 11, 2019
Because the vehicles were limited we were given an SUV and there were no changes in the rental. It used more fuel obviously however we were more comfortable so the trade-off was well worth it.
Reviewed: December 5, 2019
Car had stains on every seat, filthy. At pickup the woman was great!!!
Reviewed: November 8, 2019
Perfect staff and easy pick up!
Reviewed: November 6, 2019
All went well but i wasn't aware you'd charge a set fee for gasoline . I thought you'd charge me a couple of gallons to top off tank. I filled it the day before and used a couple of gallons. I noticed a 30 plus fee for gas service. Not happy with that.
Reviewed: October 24, 2019
The counter staff was very helpful and very easy to work with. I will choose this company again because of the gals at the front counter. The car was a bit difficult to find and when I did, the interior of the vehicle was not clean. The windows were so filthy that a gentleman from Payless attempted to clean them and they still looked bad. The inside smell of the car was very odd and not very nice as well. There had been several scratches on the vehicle that had been noted before I drove with it and there were cigarette burns in the drivers seat. Not cool. They said that there was nothing they could do to help me. So I reluctantly drove off for my trip.
Reviewed: October 22, 2019
Took too long to get the car. Person kept trying to upsell me a vehicle I didn’t need for just 2 people.
Reviewed: October 16, 2019
Excellent staff. Took care of an issue immediately. IAH airport.
Reviewed: October 13, 2019
Be prepared for extra hidden fees. They charged me $300.00 security deposit and were supposed to return it. Never did. Instead they told me that this much for that and this for that. A rental went from 75.00 to around 320.00. I specifically asked if I had to refill gas, I was told that I don't have to and they won't charge me. That didnt happen. Stay away from them. I was so dissipointed.
Reviewed: October 9, 2019
The process was simple. Possible consider a separate line for customers who have already made and have confirmed reservations. I waited 20 minutes for a person without reservations to be helped.
Reviewed: October 2, 2019
Counter service was great from the one woman -- but she was the ONLY one, so a 15-minute wait.
Reviewed: October 1, 2019
Payless is OK !
Reviewed: September 29, 2019
Payless at Amman airport is better than SIXT, that's for sure ;)
Reviewed: September 29, 2019
Car exceeded expextation Took a bit longer to get the car than expected.
Reviewed: September 24, 2019
It was a fairly nice car a little dirty had to wash it when I got it and vacuum it myself. But car ran good.
Reviewed: September 23, 2019
Counter person was nice and asked me if I wanted insurance I said no(it was on my paperwork as well) She had me initial all the no's) went to the next step got in the car started driving made it to the first stop looked at my envelope that the counter girl gave me and she'd typed in ACCEPTED for a $25 per day insurance add on. I called and waited for 15 minutes to get a representative only for her to say 'you'll have to drive back to the airport to have them change this" I explained I was in route to an event miles from there, and I'd like to speak to her supervisor...she put me on hold and I waited 19 minutes before I hung up. Called again when I had a rest stop and got another agent that said I had to send in a claim to the headquarters? He gave me a case number. I took back the car at the end of my rental and explained to the return clerk what happened and within 30 seconds the fee was taken off. Almost an hour of unnerving and frustrating time spent. Seems like a common sense answer was ''sure, we'll handle this' ...Of course along with answering the phone after 3 - 4 rings. Suggestion, take them off your list...
Reviewed: September 18, 2019
The car did not have USB connectors
Reviewed: September 16, 2019
Check in and Check out people where rude and didn’t care that I was waiting and talking using their cell phones. Then give me a Van when I ordered Inter sadan for gas mileage but they didn’t want to provide it to me when there was 10-15 of them in the other area.
Reviewed: September 11, 2019
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