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Lovetrip with EasyRentCars

Lovetrip is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a Lovetrip rental, simplifying the process while maintaining the standards Lovetrip is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Lovetrip, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Lovetrip, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews

7.7

/10

Good
  • Vehicle condition

    7.5
    我是进度条
  • Vehicle cleanliness

    8.2
    我是进度条
  • Spaciousness

    7.4
    我是进度条
  • Counter staff

    8.1
    我是进度条
  • Pick-up location

    7.0
    我是进度条
  • Drop-off location

    8.4
    我是进度条
  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 5.7

    Okay

    Waiting for pick up 25 minutes after call pickup person don’t know how to talk even was very rude ! I am hiring car almost every week will never recommend or book again lovettip

    icon_locationAuckland
    Reviewed: September 10, 2019

  • 10.0

    Nice experience

    Car was in excellent condition and service is exceptional..A++++

    icon_locationAuckland
    Reviewed: September 3, 2019

  • 8.7

    Very Good

    I felt wronged because in the return was asked a damage to the wheel that I did not and later charged to my credit card (value of NZ$ 138.00). They simply sent a document (like a repair company) from Lovetrip itself with the cost of repairing to wheel.

    icon_locationAuckland
    Reviewed: August 15, 2019

  • 8.3

    Good service, clean and reliable car - Office is short drive from the airport

    Great car that was easy clean and easy to drive. I was given a bigger car than I booked which was very useful for us. Lovetrip offices are located about 5-10 minutes drive from the airport. The owner/manager picked us up from the terminal and drove us to the office - although we waited about 25mins for him to pick us up (we waited outside the terminal, and he was inside the terminal). So our advice would be very clear about where to meet him.

    icon_locationAuckland
    Reviewed: August 5, 2019

  • 9.3

    Very positive experience

    I rented a very nice car, for a very low rate. But when I called to inquire about a rental extension, I received an email quote for 5x the daily rate of what I previously paid online. When I replied to the email with the quote, I received an automated response entirely in a foreign language. I found that to be a bit frustrating.

    icon_locationAuckland
    Reviewed: July 21, 2019

  • 8.7

    Great value for money!

    I’m very grateful for your service and the car went well. I found communication a little challenging over the phone as I had to clarify my change of circumstances during a stressful situation. Please continue to improve your English to avoid this for future clients. I was also very surprised to receive a call from Washington DC about my booking...

    icon_locationAuckland
    Reviewed: July 19, 2019

  • 10.0

    Fantastic Service

    The staff were excellent. Top quality service . I highly recommend this company. Great car and great experience.

    icon_locationAuckland
    Reviewed: July 19, 2019

  • 4.7

    Not renting from this place again

    A definite rip off for scratching the wheel. Charged me $230 for repairing two scratches

    icon_locationAuckland
    Reviewed: July 4, 2019

  • 9.0

    The overall experience was good

    I had a surprise of having to put a $500 bond at the pickup. The was not detailed prior.

    icon_locationAuckland
    Reviewed: June 18, 2019

  • 10.0

    Great value.

    The car was exa tly as described. Very clean also. Smooth pick up and drop off process. The only 2 things i didnt like is the charge for being 30min late on dropoff was half the amount we paid for the 10 days rental. Also they hold a charge on your credit card for the deposit which is reversed on dropoff however i am now having issues with the bank as to where that is. Ive always hated deposits on a credit card. I rather give cash and get cash back on return

    icon_locationAuckland
    Reviewed: June 15, 2019

  • 6.3

    Value company. Cheap.

    Totaly, its cheep and good. They pick us up from airport. When return, they take us to hostel near office, because our flight is eary morning. One thing, we could not use USB charger. Cigar socket is broken. We realized it on second day so we just call them and we talk about it and cost on the day we return. they said sorry. But no refound. They said they dont extra charge us anything on it. Ofcouse! Its not our falt. We need to ask every hostel everynight to borrow us the charger. Its uncomfortable very much. The last day, we expected that they offer some but they did not. So we rate two down. On The other way. We left a baby shoe under the sheet when we return. So we call them and ask to check it. They could find it kindly. We had no way to visit office, so we ask them to bring it to our hostel. On the answer, it seems difficult, but they manage it and bring it back to us. So rate is up.

    icon_locationAuckland
    Reviewed: June 10, 2019

  • 7.0

    Try to get me for full insurance covers..

    Basically its a company that going to get insurance money... It's a cheating.. Trouble...

    icon_locationAuckland
    Reviewed: May 4, 2019

  • 8.0

    Very Good

    icon_locationAuckland
    Reviewed: April 25, 2019

  • 9.3

    The extra policy sold to us stil meant we had to pay the hire company in the event of an accident.

    Pickup was only problem. Van does not have any logo ! This is a must!! Not everyone has access to a phone straight off the plane.

    icon_locationAuckland
    Reviewed: April 25, 2019

  • 6.7

    Average

    The contact number published on my booking documents did not work and the back up went to someone who was not at work. They gave me another number to ring which was ok. They were not clear on where to meet them at the airport which meant I walked around looking for the correct meeting place.

    icon_locationAuckland
    Reviewed: April 4, 2019

  • 3.7

    A dishonest car rental company!!

    The worst car rental experience I have never had. Picked up car and noticed 4 damages on the car which are not noted on the report, although those damages are not major, they are still obvious to see. I took photos of the damages I can see. Unfortunately, I missed a tiny stain like dent in the windscreen, it was 7 o'clock at night when I picked the car up and the windscreen is somewhat dirty with water stain because of the rain. With normal eyesight, I wouldn't even see the dent. Surprisingly, when the owner checking the car on our return, within less than half minute, he walked around the car, didn't even mention the other obvious damages which I took photos already, but went straight to the dent and spotted it up accurately in HEAVY POURING RAIN!! I have to say he must have a kind of special power to see it through the heavy water, and wipe water off exactly the area where the dent is. Even after he told me the exist of the dent, it is no way for us to find it until he found a towel to dry the area up, and I have to lean as closer as I can to the windscreen (less then 10 cm) to tell if it's a stain or dust. I felt I was totally tricked for money. I have asked the owner to fix the dent and charge me with the receipt, this was to make sure he is not using this dent again to trick other innocent people. However he charged $102 right after we left, I still have not received receipt showing dent is fixed. If you are using this company, make sure you don't pick up car after 6 pm in dark, you have to spend time check extremely carefully, wipe the windscreen while you checking. Totally ridiculous dishonest people just wanting more money. I have been renting cars travelling all over the world in past 20 years, never had any issue. This is a lesson for me indeed! I have taken some photos of the dent, but can't even tell where the dent is when I come back and looked. (not obvious enough for camera to pick it up).

    icon_locationAuckland
    Reviewed: April 3, 2019

  • 4.0

    Car was broken when it’s given to us on the first day and there was no other car can be replaced.

    Car was broken when it’s given to us on the first day and there was no other car can be replaced. The car was temporary fixed so we drove it home and found it still broken the next day which caused we are unable to use this car for the entire trip! Lovetrip doesn’t willing to provide full refund but only accept to refund first 2 days after several requests.

    icon_locationAuckland
    Reviewed: March 19, 2019

  • 5.0

    Budget, be careful when picking up the vehicle

    The vehicle had a lot of damage, I tried to mark it all down but unfortunately missed a chip in the windscreen. I then had to pay for this, $102.00 To anyone picking up a car make sure you go over it with a fine tooth comb. take pictures of everything! Also maybe bring a few cds as the Japanese only picks up one station.

    icon_locationAuckland
    Reviewed: March 15, 2019

  • 5.3

    Would not book through them again

    deposit Money was withdrawn from creditcard and has not been returned to the credit card despite returning the car more than 2 days ago, informed about insurance on pick up, was not informed about the insurance arrangements despite taking full protection insurance, staff is not fluent in English and is hard to understand. accused me of returning the car with a minor scrap despite being very cautious. car was old and not full on collection, but it did read 'f' on pick up, but it seemed to surpass 'f' when I filled on returning the vehicle.

    icon_locationAuckland
    Reviewed: March 8, 2019

  • 8.0

    Great value

    Great value , car was big enough for 2 plus suitcases. No problems

    icon_locationAuckland
    Reviewed: March 5, 2019

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