EasyRentCars

Things to know about Hertz at Los Angeles Airport, United States

Hertz is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a Hertz rental, simplifying the process while maintaining the standards Hertz is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Hertz, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Hertz, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews

9.1

/10

Excellent
  • Vehicle condition

    8.8
    我是进度条
  • Vehicle cleanliness

    9.4
    我是进度条
  • Spaciousness

    9.0
    我是进度条
  • Counter staff

    9.3
    我是进度条
  • Pick-up location

    9.2
    我是进度条
  • Drop-off location

    9.0
    我是进度条
  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 8.3

    The car was very easy to use espically because I normally drive with a manual transmission.

    The car was very easy to drive, overall very good on petrol consumption and the easiest automatic drive I have driven.

    icon_locationLos Angeles
    Reviewed: July 10, 2019

  • 6.3

    Not happy with the deal, the car quality

    I was pushed hard to take extra insurane that I did not need and they got me to pay for a full tank more money that I pay at pumbing stations in LA.

    icon_locationLos Angeles
    Reviewed: July 3, 2019

  • 9.0

    Excellent

    The car requested was not available. After a lot of discussion with managers, we were eventually given a cabriolet as originally requested which was good. Then halfway through our hire, the front wheel tyres required replacing. Hertz were very good in authorisation of this but we had to go a hundred mikes out of our way and a different route as originally planned to get new tyres put on. The car should have had new tyres from the beginning. I felt that our safety had been compromised

    icon_locationLos Angeles
    Reviewed: June 27, 2019

  • 2.0

    HORRIBLE customer service. Answer the phone!!!

    The customer service was terrible. It took an hour to drop the car off at 10:30 pm. There was only three people ahead of us with two people working behind the counter. There was no simple key drop off. When I got home I realized that I left my kindle fire in the glove box. The next morning I called at 6:30 am when the internet said the rental agency opened. I thought that I could catch them before the car was rented again. No one answered. I called over a dozen times that day and no one ever answered. I stopped by the office twice. The first time they said only one person had a key to lost and found and the manager would be back Monday. I registered the item on the hertz website as directed. They said to come back at 5 pm when there next manager gets there and they might be able to help. When I returned, I waited for an HOUR AND A HALF. I explained the issue to the person at the desk. He said to please sit down and they would check. I waited patiently for 30 min while four guys stood at the desk and appeared to chat. I went up to ask if anyone was looking. They said that they had got busy and hadn’t had a chance. I waited another thirty minutes in a chair RIGHT IN FRONT OF THE DESK. I finally got in line to ask what was going on. After waiting another 30 min in the entire line AGAIN, I had to explain AGAIN why I was there. They said that no one could help me until the ONE MANAGER with the key returned on Tuesday (I was previously told Monday). So why did I wait ONE AND A HALF HOURS!?!?!? I want to speak to a manager, but I cannot get anyone on the phone. Right now I can only assume that someone stole my kindle and are so reluctant to help me.

    icon_locationLos Angeles
    Reviewed: June 9, 2019

  • 8.7

    Very Good

    The member of staff called ‘Atem’ was absolutely fantastic. He sorted us out with evrything we needed and can’t recommend him enough. Top man!

    icon_locationLos Angeles
    Reviewed: June 6, 2019

  • 5.0

    Horrible

    The side door was broken and unlocked because of that they stole on the car 4 bags with passports laptop cell phones

    icon_locationLos Angeles
    Reviewed: June 2, 2019

  • 3.7

    Don’t book with hertz

    Car (camaro) has mechanical issues (steering/wheel alignment issues and was overdue for service by 5,000miles) meaning it was dangerous when driving on motorways above 60mph. Swapped the car at Las Vegas the next day. No customer service. Didn’t have a replacement so had to go with a four door even though we had especially booked an American muscle car for our honeymoon. Very disappointed with hertz and wouldn’t bother booking a car with them again given lack of customer service. Had a much better and smoother experience with Dollar.

    icon_locationLos Angeles
    Reviewed: June 1, 2019

  • 8.7

    Too long waiting 4 car after paperwork completed. 20+ min waiting on top of wait in line 2 C agent

    Car reserved shouldn't take 30 min to arrive after starting paperwork when they know which car needs to brought up

    icon_locationLos Angeles
    Reviewed: February 17, 2019

  • 10.0

    Excellent

    Like: Help and friends
    Dislike: The booking was a long vehicle , unfortunately I was given a small typ !! Not enough for my pages

    icon_locationLos Angeles
    Reviewed: September 15, 2018

  • 8.4

    Good

    Like: fast service
    Dislike: car was a bit beat but still got the job done

    icon_locationLos Angeles
    Reviewed: September 11, 2018

  • 9.2

    Calif relax trip

    Like: All was great!
    Dislike: Nothing

    icon_locationLos Angeles
    Reviewed: August 20, 2018

  • 8.2

    Nice SUV for a great price.

    Like: I liked being able to rent a Jeep Wrangler.
    Dislike: Took way too long to pickup car.

    icon_locationLos Angeles
    Reviewed: August 15, 2018

  • 10.0

    Wonderful experience with Hertz

    Like: The car; the travel card
    Dislike: Nothing

    icon_locationLos Angeles
    Reviewed: July 1, 2018

  • 10.0

    Hertz made hiring a vehicle very easy.

    Like: Picking up the vehicle was very easy and everything was explained to us step by step, we were offered different options but with out a hard sell and they weren’t pushed when we said no.
    Dislike: Although we were extremely happy with the pick up we had it was a shame we didn’t get the one we booked.

    icon_locationLos Angeles
    Reviewed: April 25, 2018

  • 8.4

    A good hybrid with low gasoline consumption.

    Like: A reliable car.
    Dislike: No comment.

    icon_locationLos Angeles
    Reviewed: February 26, 2018

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