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Hertz in Italy

Italy is a country you should not miss. It is renowned for having the most UNESCO World Heritage Sites due to it being the core of the mighty Roman empire and the cradle of the Renaissance. What better than to rent a car to explore these stunning sites in Italy. You’ll also be saving yourself the hassle of traveling by public transport when you are renting a car with Hertz.

Hertz has been serving the major Cities in Europe since the 1950s and Hertz in Italy has car rental stations in almost all towns and cities. What better than to grab your vehicle and cruise down the Coastal Highway along the Amalfi coast. Do take note of the strict speed limits here which are clearly signposted. Along with their fleet of a wide range of vehicles, Hertz Italy provides a free cancellation or amendment for their bookings just in case you change your plans!

EasyRentCars has partnered with Hertz to offer you the best rental deals across Italy. With our price drop protector, we will always be on the lookout for a better rental deal across Italy and if the price drops we will rebook with Hertz for you. For any inquiries regarding car rentals in Italy, please contact our 24/7 online customer service for assistance.

Hertz reviews in Italy from EasyRentCars Guests

8.3

/10

Very Good
  • Vehicle condition

    8.5
    我是进度条
  • Vehicle cleanliness

    8.4
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  • Spaciousness

    8.1
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  • Counter staff

    8.5
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  • Pick-up location

    8.4
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  • Drop-off location

    8.3
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  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 9.8

    The staff was very helpful. Offered extras but not pushy.

    Like: Quick and easy online reservation process. Provided a rental for reasonable price. Offered a slightly bigger car for no extra charges when they saw we had quite a few luggages. Offered upgrades for extra cost and was specific about differences in cost of options. Made sure we had all the information about our options to be able to make an informed decision. Tip!* Always get the super protection! You never know if someone causes damage to the car when it's parked. - a suggestion they made and it was worth it!
    Dislike: Not able to make changes to reservation without cancelling previous reservation and making a new one. The person at the chat service informed me this was the only way to make changes. He was helpful, it would've been just more convenient if the option was there.

    icon_locationNaples
    Reviewed: September 4, 2018

  • 8.8

    Very good drop off in Venice, but Rome pick up was too busy

    Like: I got an unbelievably low rate through easy rent cars.com and the car was almost exactly what we wanted.
    Dislike: The horn in the car didn’t work and in Italy you definitely need a horn. The car company REALLY REALLY should give EVERYONE quick briefing on driving in Italy (ZTL zones, camera surveillance and ticketing, etc) even if it’s just a 3x5 size explaining in the drivers language what mostly is different in traffic laws for Italy. It could even be written by former car rental customers.

    icon_locationRome
    Reviewed: July 21, 2018

  • 6.7

    Bad

    The car was dirty from inside. There was tehnical problems shown on instrument panel. The money I paid to book, has not been returned ( aprox. 76€). On the desk I have been told, that they dont see this payment.

    icon_locationMilan
    Reviewed: October 17, 2019

  • 6.3

    Average

    Incredibly long wait at the counter, incredibly poor customer service at check out and drop off.

    icon_locationRome
    Reviewed: October 17, 2019

  • 8.3

    Car is expected but main business owner and staff of this Hertz branch cannot speak english.

    The car and most things are good. The only great challenge is this particular Hertz does not really serve international customers as they do not speak English. The many times I called, they simply said "No English" in Italian. Perhaps, it's just the phone call but no, it was the same when I do the pickup. The main guy who runs the business and a mechanic can't speak anything English! Don't get me wrong, he's nice and responsive. And he tried to do hand signal, etc, but really communication is very challenged here. Hertz should have a special sign that says 'Italian' language only. Otherwise, this is quite futile.

    icon_locationRome
    Reviewed: October 13, 2019

  • 5.7

    Review score

    no bad / no good.

    icon_locationNaples
    Reviewed: October 10, 2019

  • 9.7

    I would definetely go back to Herts for a further car rental.

    I got an upgrade car for the full period of rental with no extra costs.The guy at the counter in Termoli was very gentle an polite.

    icon_locationTermoli
    Reviewed: October 6, 2019

  • 10.0

    Excellent

    Hertz was excellent, having ran out of small cars they upgraded me toa larger more comfortable one at no extra cost. Staff was corteus and wfficient.

    icon_locationRome
    Reviewed: October 4, 2019

  • 7.7

    So so.

    Our booked car was not available. Our credit card for some reason was showing in the Hertz system as Debit card so the only available car was old VW Polo full of scratches. We spent over 1hour in line at counter. The returning was very fast and smooth.

    icon_locationMilan
    Reviewed: October 3, 2019

  • 9.0

    VERY GOOD

    WE COULD HAVE HAD A BIT MORE OF AN INTRODUCTION TO THE CAR. ALSO THERE WAS A DEEP GASH IN THE DRIVERS SIDE TYRE WALL WHICH WAS NOT ON THE PAPERWORK WHICH WHILST NOT DANGEROUS SHOULD HAVE BEEN NOTICED AND REPLACED AS A SAFETY ISSUE. IF I WASNT IN SUCH A RUSH I WOULD HAVE INSISTED THE TYRE BE CHANGED. HERE WAS ALSO NO INSPECTION OF THE CAR WHEN RETURNED WHICH WE EXPECTED.

    icon_locationPisa
    Reviewed: October 3, 2019

  • 9.0

    Excellent

    Extra charges from card after booking is end.

    icon_locationRome
    Reviewed: October 3, 2019

  • 9.0

    satisfactory

    The staff were abrupt, but that may have been a language problem. Tried to sell me extra insurance

    icon_locationCivitavecchia
    Reviewed: October 2, 2019

  • 9.7

    Excellent

    The audi q5 was new clean and rides great

    icon_locationMilan
    Reviewed: October 1, 2019

  • 9.0

    Excellent

    Good experience overall

    icon_locationAlghero
    Reviewed: October 1, 2019

  • 4.7

    Worst rental Car ever have!

    A long waiting time for getting to the counter about 45minutes and the car cannot allow driver under 30 my Son 27 cannot drive then we need to change to a very high miles, searched, bad cleaning Opel Insigna but the cost is the same as my booking, ever had such bad conditions rental car before, will never use Hertz car rental in the future !

    icon_locationRome
    Reviewed: October 1, 2019

  • 9.7

    As the name implies, ours was an easy and faultless car rental experience.

    Smooth and efficient pickup. Friendly service staff. Near new rental car which met all our requirements very well. Vehicle returned via key drop box due to early flight departure with zero issues.

    icon_locationPisa
    Reviewed: September 27, 2019

  • 6.3

    Better than last time I went to Italy

    Hertz told me car had no scratches but it had several. They said I had a full tank but it was only 80%. On return I was asked when I last filled the car and I said 3miles before. The girl accused ME of lying which enraged me as they had lied to me at outset and I had indeed just filled the car. Italian car hire is a nightmare. They are cheats.

    icon_locationBari
    Reviewed: September 27, 2019

  • 3.7

    Poor

    3hour wait with children is unacceptable

    icon_locationPalermo
    Reviewed: September 26, 2019

  • 7.7

    Good

    Wait for picking up car was 2 1/2 hours It was busy but lacked systemisation.

    icon_locationRome
    Reviewed: September 22, 2019

  • 7.3

    Terriblly slow pick up. The rest of the experience was fine.

    Spent about 130 minutes in the car pick up process. It was just too long and very poorly organised by Hertz. Yes, it was busy to collect (Saturday morning), but they should have staffed accordingly.

    icon_locationNaples
    Reviewed: September 20, 2019

Best deals from Hertz

  • Economy
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    from USD 10.21 /day

  • Economy
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    from USD 12.27 /day

  • Mini
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    from USD 13.02 /day

  • Economy
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    from USD 14.78 /day

  • Full Size
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    from USD 20.29 /day

  • Small SUV
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    from USD 31.41 /day

  • Premium Wagon
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    from USD 32.78 /day

  • Intermediate
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    from USD 37.86 /day

*Best rates found by EasyRentCars users in the last 30 days.

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