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Hertz in Italy

Italy is a country you should not miss. It is renowned for having the most UNESCO World Heritage Sites due to it being the core of the mighty Roman empire and the cradle of the Renaissance. What better than to rent a car to explore these stunning sites in Italy. You’ll also be saving yourself the hassle of traveling by public transport when you are renting a car with Hertz.

Hertz has been serving the major Cities in Europe since the 1950s and Hertz in Italy has car rental stations in almost all towns and cities. What better than to grab your vehicle and cruise down the Coastal Highway along the Amalfi coast. Do take note of the strict speed limits here which are clearly signposted. Along with their fleet of a wide range of vehicles, Hertz Italy provides a free cancellation or amendment for their bookings just in case you change your plans!

EasyRentCars has partnered with Hertz to offer you the best rental deals across Italy. With our price drop protector, we will always be on the lookout for a better rental deal across Italy and if the price drops we will rebook with Hertz for you. For any inquiries regarding car rentals in Italy, please contact our 24/7 online customer service for assistance.

Hertz reviews in Italy from EasyRentCars Guests

8.4

/10

Very Good
  • Vehicle condition

    8.5
    我是进度条
  • Vehicle cleanliness

    8.5
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  • Spaciousness

    8.2
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  • Counter staff

    8.5
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  • Pick-up location

    8.4
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  • Drop-off location

    8.3
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  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 9.8

    The staff was very helpful. Offered extras but not pushy.

    Like: Quick and easy online reservation process. Provided a rental for reasonable price. Offered a slightly bigger car for no extra charges when they saw we had quite a few luggages. Offered upgrades for extra cost and was specific about differences in cost of options. Made sure we had all the information about our options to be able to make an informed decision. Tip!* Always get the super protection! You never know if someone causes damage to the car when it's parked. - a suggestion they made and it was worth it!
    Dislike: Not able to make changes to reservation without cancelling previous reservation and making a new one. The person at the chat service informed me this was the only way to make changes. He was helpful, it would've been just more convenient if the option was there.

    icon_locationNaples
    Reviewed: September 4, 2018

  • 8.8

    Very good drop off in Venice, but Rome pick up was too busy

    Like: I got an unbelievably low rate through easy rent cars.com and the car was almost exactly what we wanted.
    Dislike: The horn in the car didn’t work and in Italy you definitely need a horn. The car company REALLY REALLY should give EVERYONE quick briefing on driving in Italy (ZTL zones, camera surveillance and ticketing, etc) even if it’s just a 3x5 size explaining in the drivers language what mostly is different in traffic laws for Italy. It could even be written by former car rental customers.

    icon_locationRome
    Reviewed: July 21, 2018

  • 4.0

    No estate car as booked, 90 min queue to pick up vehicle, car damaged on three of four sides. Poor.

    See above comments - just really poor. Despite the many months notice we didn’t get the car ordered, pick up was awful and the car was damaged all round.

    icon_locationPisa
    Reviewed: August 19, 2019

  • 5.7

    Great car provided

    Hertz at Malpensa airport poorly organised. Car over 1 hour late to pickup from booked time. Car was cleaned inside but outside was filthy and muddy when we picked up and only had 3/4 of a tank of fuel. We washed the car clean ourselves on the first day we picked it up. Disappointed

    icon_locationMilan
    Reviewed: August 19, 2019

  • 7.3

    Excellent with easy rent cars. I will use this again.

    Pick up location is not the same as stated. It requires to take shuttle to get the car. The car is quite small and I can barely fit two large luggages.

    icon_locationVenice
    Reviewed: August 19, 2019

  • 2.7

    Will never use hertz again. Ever. Anywhere I travel.

    Staff at counter was very rude at drop off. Staff at pickup were dismissive and not helpful. Forced car on us we did not want or book. They tried to up sell us to get what we had originally booked. Horrible hertz.

    icon_locationRome
    Reviewed: August 18, 2019

  • 8.3

    Helpful,friendly,great value for money.

    Helpful,friendly,great value for money. Car exceeded expectations

    icon_locationMilan
    Reviewed: August 18, 2019

  • 7.0

    Easy booking but too long at pick up and car not checked properly.

    It took a long time to go through the pick up process compared with previous experiences. The car was scratched, had no windscreen wash in at all and the Ad Blue ran out. We filled the windscreen wash ourselves and took the car to Hertz in Florence to sort out the Ad Blue.

    icon_locationPisa
    Reviewed: August 18, 2019

  • 7.7

    Very disappointed with pick up experience

    Extremely disappointed with the pick-up experience, had to queue (standing) for over 2 hours to pick up the car, no apology offered for waiting so long in line, by the time I got the keys and picked up the car it was close to 3 hours, I was only on vacation for 6 days so to have to spend almost 3 hours picking up a car rental would make me not want to use your service again if this is the acceptable level of service hertz is happy with. Since almost all rentals these days are pre booked and flight details given I can't understand why there would be a better system in place so people don't have to waste time standing in line for hours. I was so unhappy with this service, wouldn't use again.

    icon_locationPalermo
    Reviewed: August 17, 2019

  • 7.7

    Good

    The car was delightful and lived up to expectations. There were a few scuffs and scratches that needed identifying on pick up. The car hire compound had building works going on. It was not located on airport and the shuttle bus was rather small with a big scramble for all when it turned up at either end. There should be a designated waiting line with shade provided as it was very hot and there was nothing to hide under at the rental compound.

    icon_locationFlorence
    Reviewed: August 16, 2019

  • 5.3

    Easy to book, frustrating to pick up

    Hertz did not have the car we reserved and they took a deposit on two credit cards, neither have been adjusted to the correct amount as of yet

    icon_locationBologna
    Reviewed: August 14, 2019

  • 6.3

    I thought I was getting a good deal but ended paying for more at pickup and dropoff

    I was expecting a ford focus equivalent but was given a tiny Renault Captur whjich did not fit all our luggage in

    icon_locationBologna
    Reviewed: August 13, 2019

  • 6.0

    Ok

    Friendly staff at pickup, drop off was horrendous, nowhere to park the car and almost impossible to find someone to leave the keys with. When we found someone, he couldn’t have cared less

    icon_locationTermoli
    Reviewed: August 13, 2019

  • 8.0

    Car was disappointing- Renault Espace rather than the Alfa Giulia. Also, car was badly scratched.

    Counter took quite a while. Car was disappointing and damaged. Aggressive attempt to sell additional insurance at crazy price.

    icon_locationRome
    Reviewed: August 13, 2019

  • 8.7

    Terrible experience at the Italian counter.

    Waited for very long time at the counter. The person at the counter tried to cheat me several times: insurance, car type, price...

    icon_locationRome
    Reviewed: August 12, 2019

  • 8.0

    Very Good

    At the counter in Florence we were told our drivers licenses weren't valid despite them clearly being valid. This discussion occurred for almost an hour before being finally allowed to take the car. Poor.

    icon_locationFlorence
    Reviewed: August 11, 2019

  • 9.7

    Convenient to book and excellent vakue

    Counter staff in Trapani not very helpful when I needed to extend contract. Staff in Rome was great, took care of everything quickly and efficiently once I arrived.

    icon_locationTrapani
    Reviewed: August 10, 2019

  • 9.7

    Excellent

    No issue with the Hertz desk - have used them on a number of occasions.

    icon_locationLamezia Terme
    Reviewed: August 9, 2019

  • 6.3

    Average

    Hertz give us with wrong car type which is smaller than i book

    icon_locationMilan
    Reviewed: August 9, 2019

  • 9.0

    Beware extra charges from hire provider

    They added €130 onto total bill for fuel/refuelling cost which would be refunded if brought back full. Car was full but the return staff charged anyway as he ‘forgot’ to confirm that car was brought back full on electronic form. Only sorted because I pointed out the extra charge. It was obvious this ‘mistake’ happens a lot

    icon_locationRome
    Reviewed: August 7, 2019

Best deals from Hertz

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    from USD 12.19 /day

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    from USD 14.37 /day

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    from USD 18.68 /day

  • Economy
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    from USD 18.76 /day

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    from USD 18.77 /day

  • Intermediate
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    from USD 24.07 /day

  • Standard
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    from USD 27.96 /day

*Best rates found by EasyRentCars users in the last 30 days.

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