Hertz in Italy

Italy is a country you should not miss. It is renowned for having the most UNESCO World Heritage Sites due to it being the core of the mighty Roman empire and the cradle of the Renaissance. What better than to rent a car to explore these stunning sites in Italy. You’ll also be saving yourself the hassle of traveling by public transport when you are renting a car with Hertz.

Hertz has been serving the major Cities in Europe since the 1950s and Hertz in Italy has car rental stations in almost all towns and cities. What better than to grab your vehicle and cruise down the Coastal Highway along the Amalfi coast. Do take note of the strict speed limits here which are clearly signposted. Along with their fleet of a wide range of vehicles, Hertz Italy provides a free cancellation or amendment for their bookings just in case you change your plans!

EasyRentCars has partnered with Hertz to offer you the best rental deals across Italy. With our price drop protector, we will always be on the lookout for a better rental deal across Italy and if the price drops we will rebook with Hertz for you. For any inquiries regarding car rentals in Italy, please contact our 24/7 online customer service for assistance.

Hertz reviews in Italy from EasyRentCars Guests

8.5

/10

Very Good
  • Vehicle condition

    8.6
    我是进度条
  • Vehicle cleanliness

    8.5
    我是进度条
  • Spaciousness

    8.4
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  • Counter staff

    8.7
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  • Pick-up location

    8.5
    我是进度条
  • Drop-off location

    8.6
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  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 9.8

    The staff was very helpful. Offered extras but not pushy.

    Like: Quick and easy online reservation process. Provided a rental for reasonable price. Offered a slightly bigger car for no extra charges when they saw we had quite a few luggages. Offered upgrades for extra cost and was specific about differences in cost of options. Made sure we had all the information about our options to be able to make an informed decision. Tip!* Always get the super protection! You never know if someone causes damage to the car when it's parked. - a suggestion they made and it was worth it!
    Dislike: Not able to make changes to reservation without cancelling previous reservation and making a new one. The person at the chat service informed me this was the only way to make changes. He was helpful, it would've been just more convenient if the option was there.

    icon_locationNaples
    Reviewed: September 4, 2018

  • 8.8

    Very good drop off in Venice, but Rome pick up was too busy

    Like: I got an unbelievably low rate through easy rent cars.com and the car was almost exactly what we wanted.
    Dislike: The horn in the car didn’t work and in Italy you definitely need a horn. The car company REALLY REALLY should give EVERYONE quick briefing on driving in Italy (ZTL zones, camera surveillance and ticketing, etc) even if it’s just a 3x5 size explaining in the drivers language what mostly is different in traffic laws for Italy. It could even be written by former car rental customers.

    icon_locationRome
    Reviewed: July 21, 2018

  • 6.0

    Average

    Terrible check in. 2.5 hours to get a car!!!! Insane. Like a Charlie Chaplin movie. Everybody was complaining.

    icon_locationMilan
    Reviewed: June 20, 2019

  • 9.3

    Отлично

    Да, даои машину выше классом

    icon_locationNaples
    Reviewed: June 19, 2019

  • 7.7

    Easy going

    With Hertz no problem, good professionals.

    icon_locationVenice
    Reviewed: June 17, 2019

  • 9.7

    No Hassle Hertz Car Rental Experience

    Car pickup and drop off process was quick and smooth. No games, no frivolous charges that you sometimes get with the startup car rental companies. From my multiple experiences with car rentals in Italy, I've concluded that it's best to rent from known brands, even if it costs a little more.

    icon_locationVenice
    Reviewed: June 13, 2019

  • 7.0

    Good

    We didn’t get what we expected , we wanted to drive a 500 or similar , and we got a panda due to availability

    icon_locationVenice
    Reviewed: June 8, 2019

  • 9.7

    Excellent

    When I dropped the car the parking to return the vehicle is outside now. I was wondering what happened if raining. I was by myself and with a heavy luggage. I rather prefer to drop the car inside to avoid problems if raining.

    icon_locationMilan
    Reviewed: June 2, 2019

  • 7.3

    Good

    Car was good but had problem with it constantly turning off. Also the windscreen washing liquid container was empty

    icon_locationRome
    Reviewed: May 29, 2019

  • 9.3

    Great car for the purpose

    Great car for the purpose

    icon_locationMilan
    Reviewed: May 16, 2019

  • 7.0

    Good booking option and fast response to question.

    Generally good but having to fill out or wait to have all my data put into the hertz system is slow. Should be able to do it all (most) online and simply show some id, signs a already printed out sheet and be on my way

    icon_locationVenice
    Reviewed: April 30, 2019

  • 7.7

    Long wait to get car!

    Waited for close to 2 hours like many others there trying to pick up a car. Terrible service from Hertz.

    icon_locationNaples
    Reviewed: April 30, 2019

  • 5.3

    Both pick-up and drop-off required going to two different locations, difficult to find and long wait

    Second time I used Hertz and found the service below average and the amount of time for picking up car way too long.

    icon_locationRome
    Reviewed: April 29, 2019

  • 10.0

    Very helpful and friendly staff, they have accommodated my needs.

    I was by myself and two kids on a late fly , we were very tired! Staff did not give us any stress and waist of time

    icon_locationRome
    Reviewed: April 24, 2019

  • 5.7

    negative

    Using Hertz for car renting in US a great pleasure.Italy is a totally different story.Customer service is very poor.My car broke down 40 minutes after pick up.Getting in touch with someone who at list speaks some english is almost impossible.After being stranded in the middle of nowhere for several long hours we finally got "road assistance".They simply picked they broken car and .....left us on the street with the luggage and kids in the dark.Next day,we got condition report claiming that we broke the driver side mirror with the pictures dated two weeks before we even arrived to Milan.To be even more confident.....they photoshoped my signature below....Really hard to believe,i know,but this is what my family had to come accross with.Stay away....or at list be extrimely carefull.... At the end,got the full invoice,like i used the vehicle the entire time...

    icon_locationMilan
    Reviewed: April 2, 2019

  • 8.7

    Smooth and efficient

    Everything went really well. Just make sure to inspect the car before you take it and mark with x everywhere it has scratches (even if minor ones). They didn't have the Fiat so gave me a better and bigger VW. Car was in great shape. Can't complain, everything went very smooth. They tried selling me a gps, but the car had CarPlay so no reason for u to get it either, if you own an iphone and have data.

    icon_locationMilan
    Reviewed: February 20, 2019

  • 5.3

    Awfully Frustrating

    Hertz wouldn’t rent to me. I contacted them ahead of time to see if they would accept my temporary license and they said they would. Upon arrival they told me they wouldn’t accept it and so they couldn’t rent to me. I ended up renting from a different company.

    icon_locationRome
    Reviewed: February 19, 2019

  • 9.0

    Hidden T&C - not able to pick-up the car without 2 credit cards

    Hertz staff proved really helpful and provided me with the alternative car. Otherwise, the only feedback i have is that car had a number of scratches that were not included in the report.

    icon_locationMilan
    Reviewed: February 19, 2019

  • 6.0

    Average

    The car delivered was different from the one I booked

    icon_locationPalermo
    Reviewed: January 14, 2019

  • 8.4

    Car Hire Bergamo Airport

    Like: I enjoyed my visit to Italy, & was happy with the vehicle, I was finally provided with:-)!
    Dislike: Couldn't have the car I originally reserved (Audi Q5) as it required having 2 CCs (both in the name of driver), or a Platinum level card (at a stretch) would have been acceptable. Hertz advise this is part of the T&C's on their website, for "Premium" cars, which this was. This needs to be made clear on your website! Instead they provided us with Mercedes GLC220, which I believe is almost the same in value. Go figure!! On the last day of rental the metal facia attached to the fuel hatch, "fell off" while in transit, back to the airport. It was my opinion (being a Mechanical Eng), it was, at best a vehicle defect, or at worse, a botched replacement. See photos & form your own opinion:-) Nonetheless I was charge 140e for its repair. Currently appealing this with Hertz

    icon_locationBergamo
    Reviewed: September 18, 2018

Best deals from Hertz

  • Mini
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    from USD 10.92 /day

  • Economy
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    from USD 12.87 /day

  • Standard
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    from USD 13.29 /day

  • Mini Van
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    from USD 13.74 /day

  • Intermediate SUV
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    from USD 14.01 /day

  • Economy
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    from USD 15.15 /day

  • Mini Van
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    from USD 25.73 /day

  • Intermediate SUV
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    from USD 33.08 /day

*Best rates found by EasyRentCars users in the last 30 days.

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