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Things to know about Hertz at Heathrow Airport, United Kingdom

Hertz is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a Hertz rental, simplifying the process while maintaining the standards Hertz is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Hertz, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Hertz, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews

8.7

/10

Very Good
  • Vehicle condition

    8.9
    我是进度条
  • Vehicle cleanliness

    9.0
    我是进度条
  • Spaciousness

    8.4
    我是进度条
  • Counter staff

    8.9
    我是进度条
  • Pick-up location

    8.6
    我是进度条
  • Drop-off location

    8.5
    我是进度条
  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 10.0

    Excellent

    Great service, complimentary upgrade as well!

    icon_locationLondon
    Reviewed: September 30, 2019

  • 8.3

    Very Good

    Check out a little chaotic - ended up taking a different vehicle and took ages. They charged me for a top up that wasn't required (as the vehicle was only half full on collection) but refunded relatively easily. Good price, vehicle as it needed to be.

    icon_locationLondon
    Reviewed: September 18, 2019

  • 9.3

    Easy system and good value for money

    Van provided was smaller than expected but it was sufficient and excellent condition.

    icon_locationLondon
    Reviewed: September 17, 2019

  • 10.0

    Hassle free

    Hertz has always provided an upgraded car which is why my 1st preference is always Hertz while renting a car.

    icon_locationLondon
    Reviewed: August 29, 2019

  • 6.0

    Average

    Waited in line for at least an hour, when we got the car we had paid for it wasn’t the cleanest inside and when my partner opened the passenger car door the handle fell of even though it was reported in the damage report we got the car should never had been given out

    icon_locationLondon
    Reviewed: August 21, 2019

  • 8.0

    Very Good

    Drop off location at Inverness is difficult to find. Not enough signs or instructions to get there.

    icon_locationLondon
    Reviewed: August 20, 2019

  • 5.7

    Poor value for money with dirty damaged cigarette smelling car.

    The car was damaged on every single panel but not documented. I found a lot of clearly visible damage not in their documentation that I could have been held responsible for on return and been charged for if I hadn’t insisted on the damage being recorded properly. The car smelt of cigarettes and was dirty on the interior. The car was not inspected on its return just the mileage checked. Never using Hertz again.

    icon_locationLondon
    Reviewed: August 14, 2019

  • 9.7

    Value for money

    Long wait time to receive car and initially took them a qhile to locate the car as it had been moved.

    icon_locationLondon
    Reviewed: August 13, 2019

  • 7.0

    Herts were dispicable

    The car was parked on its own in my private driveway in the country but they have accused me of a small scratch at the back above the bumper. This was already on the car and was not me but they are charging me for it. No-one went round the car with me on pick up and there was no-one there when i dropped it off Terrible - will never use Hertz again

    icon_locationLondon
    Reviewed: August 6, 2019

  • 10.0

    easy process from start to finish

    The car was great , very economical and a very comfortable ride,shuttle bus to and from airport was very efficient.

    icon_locationLondon
    Reviewed: August 5, 2019

  • 4.7

    Never again

    Absoultely awful - i am currently trying to make a complaint but even that is proving difficult. We were waiting for our car for over half an hour as such we were in a hurry to leave. We were told that we needed to bring the car back with a full tank of petrol other we would be charged 175 however when we were giving the car, the petrol was nearly on the warning as such we had to fill the car up before we had even got started!

    icon_locationLondon
    Reviewed: July 24, 2019

  • 10.0

    It was a pleasure

    Fast and friendly service. The vehicle is in great condition.

    icon_locationLondon
    Reviewed: July 17, 2019

  • 7.3

    Good check in getting the car but slow hand back and attempt to bill me extra which was not correct.

    They could not check the car in quickly as it was a 30 day hire. I was there for almost an hour and a half whilst their computer gave problems. They then tried to bill me one day extra at a high day rate when I actually handed it in a day early! They then corrected this but I must look at my statement next month to ensure they did not bill me extra.

    icon_locationLondon
    Reviewed: July 16, 2019

  • 10.0

    All good

    All good

    icon_locationLondon
    Reviewed: July 15, 2019

  • 9.7

    Car great -- never using Easyrentcars again -- what a scam.

    We were a little over an hour past the pickup time and they had returned the car to inventory. It took 90 minutes for a new car to arrive and it then had 1/2 tank of diesel but since we did not see the car before getting in I signed it was full as that was what the driver said. We did get £30 refund for the half tank of car upon return.

    icon_locationLondon
    Reviewed: July 13, 2019

  • 9.0

    there were no signs at the airport to guide me to the car rentals. Too long a wait for shuttle

    Excellent vehicle. The gps voice direction was mostly wrong. It was giving wrong voice instructions and I started to ignore it and followed the visual (map) and the road signs to correctly take the directions I needed.

    icon_locationLondon
    Reviewed: June 11, 2019

  • 9.0

    No problem

    Had to wait for shuttle bus and customers already there but not too bad

    icon_locationLondon
    Reviewed: June 8, 2019

  • 7.3

    Good car, good price , No hassle Pick up time could be better,12,00 on day a little late for early

    Early pick up on day of arrivel could have been better. I would have offered to pay it.But to say i would have to upgrade as they did,nt have a car in my range was a bit upseting.

    icon_locationLondon
    Reviewed: June 6, 2019

  • 5.7

    Mixed experience. originating check-in staff were VERY poor, but the manager was good..

    Due to a flight change (out my control), I arrived 5 hours earlier than expected. Although, I have a 7 month old baby, the initial view of check-in desk staff was for us to wait a total of 5 hours before we were able to pick-up the car (unless I was willing to pay for an upgrade). Only after speaking to the manager, who clearly understood that you can't have a 7 month-old baby waiting for 5 hours, we were offered a small SUV that was immediately ready. Somehow this car was ready, while originally it wasn't available. This was appealing and this made the whole experience pretty bad.

    icon_locationLondon
    Reviewed: June 2, 2019

  • 6.7

    Terrible service, check in and processes

    Terrible service on the way in. It took 2 hours to get the car as they seemed to have been surprised by the number of clients around a bank holiday. Not all the desks were in operation and their processes and systems seemed broken. We have done similar check ins in less than 5 mins before and generally in the 5-15mins range.

    icon_locationLondon
    Reviewed: May 30, 2019

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