GOLDCAR is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a GOLDCAR rental, simplifying the process while maintaining the standards GOLDCAR is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from GOLDCAR, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have. With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner GOLDCAR, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
CAr was good, the issue is the deposit and the returned documents are not clear. I beleive all was good with my return but until I receive my deposit backI am not sure!
Reviewed: March 18, 2019
GOLDCAR introduce too much extras to pay on top what I have paid during the reservation.
Reviewed: March 16, 2019
The car was fine just covered with scratches and scuffs! Absolute rip off with the guy at pick up insisting that I take full insurance before letting me have the keys for a car that was already damaged! Ridiculous. Will never use this firm again.
Reviewed: March 13, 2019
I had purchased excess insurance prior to travel, but had communication problems at the rental desk. Although I eventually realised that my credit card was scanned for insurance & fuel deposit only - I presumed I was being "charged" for these services. I was therefore reluctant to hand over my card. It would make sense to have this explained to me prior to travel or on an information sheet at the rental desk
Reviewed: March 10, 2019
They are scam artists. Stuck me with a diesel car which wasn't on my rental agreement, then charged me an extra tax ("pollution tax") when my agreement said all taxes and surcharges were included. We discovered about 45 mins. after we left the rental facility that we only got 1/2 a tank of fuel. Called the company immediately who told us to email them the photograph of our fuel gage. Never received a response. We had only driven about 80km (about 50 miles) when we noticed. I drove further than that on the return and it only took about 2 gallons and cost about 10Euros for fuel. When I returned the car with exactly the amount of fuel I got, they argued with me, blamed it on me and then charged me for fuel and a fine. They pushed it off to customer service when it was their own people who told us to email THEM. I will be disputing this with my credit card company.
Reviewed: March 8, 2019
Charge me 24 euros more money when I got there so the cost I paid to easy car was not all inclusive
Reviewed: March 7, 2019
Counter staff was nice, Car was easy to find, spent about 15min getting the car, Only down side was they wanted me to find what was wrong with the car (felt like i was doing there job) so did a video, photos and also on the sheet, car had quite a few scratches and scrapes that needed to go on the sheet this should all have been done by gold car. Car was average clean.
Reviewed: March 6, 2019
Very bad experience when contacting the counter at the airport. The couple in front of me had the same experience. The woman at the counter even tried to stop us talking to eachother. My papers said: Amount payable at pickup 0€. They charged me, with an unfriendly attitude, extra 28€ in local taxes (they said). They then want me to get an extra inssurance at 190€ (the carrental was 70€ for 1 week). When i said no, they want me to sign some very small written letters legal papers saying i was resposible for everything and the chaged med 1400€ on my credit card. When i recieved my "Alpha Romeo" i thought i had rented i recieved a very bashed VW Golf with very low engine power. It took me some while to inspect the car because it had so many bashes. I found two new ones wich had not been recorded. On my holliday I dreamed of how i would come back and they would find something i missed and then charge me MAX. I considered not using the car on the trip or rent another one because it was too risky to use it. A very bad experience. Everything went well though, but i can still sweat thinking of the bill if i had made even the smallest mistake in the trafic.
Reviewed: March 5, 2019
On uplifting the vehicle it was found to be very under powered for the road conditions. Contact was made with Goldcar Alacanti who were very helpful in relation to changing the car. On attending the car hire at the airport we were provided with another vehicle that had dirty seats, scratches and body damage not highlighted on the approved documentation. The car required an activation code for the entertainment system, Goldcar were contacted regarding accessing the code and advised they would call back but never did. We were overall very disappointed with the after care service of Goldcar.
Reviewed: March 5, 2019
I had a full coverage but they told me that I had nothing, which I had to pay 68 euro to pick up the car.
Reviewed: March 3, 2019
Enorme déception. Lorsque notre collaborateur s'est rendu au comptoir pour récupérer la voiture, l'agent à menti, en faisant passer les frais d'assurance pour le montant de la location... Un scandale. Du coup la location est 2 fois plus cher que prévu. C'est du vol.
Reviewed: February 27, 2019
We waited for more than 2 hours at the desk! The power of the car we booked was too little for the roads on the island, so ‘needed’ an upgrade of the car and at the end we had to pay 380 Euro extra on top what we paid at EasyRentCars! No Goldcar anymore!
Reviewed: February 27, 2019
Regarding the car and location of offices are very good. Unfortunately I paid higher price for rent car as was declared on Easyrentcars. It was surprise that I should pay additional something.
Reviewed: February 25, 2019
Car a lot more damaged than told. Nearly every panel. Luckily I reported it all. Upon my return they initially started telling me I'd caused the damage and would be charged. Luckily I had proof so all ok. But I'm sure that would not jabs been the case if I had not been there on the return.
Reviewed: February 23, 2019
Goldcar agent was insistent on us to buy protection cover and saying cover we bought doesnt cover
Reviewed: February 20, 2019
1 hour queue at the airport desk. Attempted to sell additional insurance Card machine took 3 attempts to take the 1230Euro deposit. Deposit taken twice from our credit card. No reply to any phone calls or e-mails we sent to the Goldcar Fuerta ventura office. Even their head office did not deal with our complaint.
Reviewed: February 19, 2019
The guy at the Golden car, Bordeaux airport was very unprofessional I would say, bully. It all started when I said that I was not interested in buying a new excess car insurance, as I already had a third party one. He criticized me and insisted over and over to buy a new one from him, after more than half an hour of discussion with him, he said that I would very likely have an accident, that my insurance was not good, that they would not pay me back and so on (my wife at some point left the counter as she could no longer handle it) He said he would not tell me where the car was, that I had to figure out myself as I did not buy the insurance, so he wouldn't care about me. He told me that in addition to having to find the pick-up location and the car I had to mark any damage and come back, otherwise, I would have to pay for any damage and show me the list of prices of different car parts. I had to go to the pick-up location and mark all damages present in the car, that included a broken mirror, and come back, all this took more than one hour, We left the airport feeling insulted, distressed and upset.
Reviewed: February 18, 2019
Not really. Headlights very ooor in car especially in bad weather conditions. Too many hidden extras to pay. We will not be using gold car again In the future.
Reviewed: February 18, 2019
The car was not fit for the road which we found out half way through the journey to our accommodation- the brakes needed attention. The tracking was out - the car is not being maintained to an acceptable standard. On drop off they tried to charge me for a scratch to the window that they had not seen on pick up - luckily I had clear pictures to show the scratch on pick up. Terrible stressful experience
Reviewed: February 17, 2019
Car was spot on. Gold car staff was good. Check in staff was hard to understand if he was saying 7 or 70 eurso to add the excess insurance. Checking car out and in was excellent.
Reviewed: February 16, 2019
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