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Perdu en sortant de l aéroport ,on ne savait pas ou récupérer la voiture(on a tourné 1 heure sur le parking des loueurs) pas de bureau,obligé de téléphoner pour avoir quelqu un.Voiture conforme à ce que nous avons loué mais sièges sales(tache de sel)voiture toutes rayées et abîmées
Reviewed: May 13, 2019
Reviewed: May 4, 2019
Voiture avec 143000 km, voiture sale à l’interieur, les freins sautaient, l’alignement n’était pas adéquat, la voiture tirait vers la gauche. Nous avons été déçu.
Reviewed: May 1, 2019
They did not have the car despite me being there on time. The inspection was a fraud, attempting to attribute issues that weren’t real or within normal course of wear/tear of rental cars. No wonder they have a 1-star rating!
Reviewed: April 27, 2019
Fabulous car and good value for money. Had to wait a very long time at counter and queues meant a 60 minute delay to the departure in the car.
Reviewed: April 26, 2019
The only problem i had was with the car because we can not open the Windows in the back on the van. Global is a good place to rent a car i can and will recommand it.
Reviewed: April 23, 2019
Pick up went great. The car was great. The whole process was smooth. Then, we returned the car, and the nightmare began. I am rating everything so low because of the way this website is set up to give great ratings for a bad experience. We had very carefully gone over the car at pickup, looking for scratches, dents, and damage. We found a few, and they were documented. When we returned the car, the staff member again searched for any damage. He began pointing out every large and tiny scratch, and told us we would have to pay for the damage. Apparently, he didn't realize we had kept a copy of the original damage assessment which documented those scratches already existing. There was one small scratch on the wheel that he insisted was not there before. So, he refused to contact the shuttle to allow us to get to the airport until I agreed to pay 50 Euros for the scratch. I had no choice but to pay. I wonder how many others will pay for that existing wheel scratch. Had we not had documentation, we would have had to pay for the scratches that were clearly marked when we picked up the car. This place is a rip off. I will never rent from Global Rent A Car in Prague again. They should be investigated.
Reviewed: April 22, 2019
Thank you guys. Everething is ok
Reviewed: April 19, 2019
Pick up at Lisbon airport was "pickup point" but I didn't know that and was looking for a desk. Luckily Global were looking for me and stuck around for 20 minute til they found me. Excellent staff, excellent service and an almost new car.
Reviewed: April 18, 2019
It was very nice experience. And it was the first time when I rented a car. It is much easier than I thought.
Reviewed: April 17, 2019
Everything was all right; however, it could have been better to have a staff with me for a check up during my drop off. I didn't encounter any problems but I did feel a little uncomfortable just leaving the car and the keys without any inspection. Thank you.
Reviewed: April 14, 2019
Very friendly stuff, I was given an upgrade without charge. The car was 6 years old and sometimes felt like I was driving a truck even though it was small but fuel consumption was low and did the job so overall a very positive experience. Would use again.
Reviewed: March 26, 2019
Pickup and dropoff locations are not clear.
Reviewed: March 22, 2019
Did not have available the car I booked. Why not? It was fully paid in advance with a fixed arrival time. One hour into my journey the car developed an engine running fault. It took 5 hours to source a replacement car through an alternative hire company with an additional EUR580 cost.
Reviewed: March 11, 2019
The office was shut on arrival and there were no instructions to call the number to make the pick up. If there had been clearer instructions we wouldn't have wasted an hour wondering around in the snow trying to work out if we were in the right place. Eventually we got through to Gunnar who picked us up. All smooth after that.
Reviewed: February 7, 2019
Fantastic 4x4 car and great service once we'd been driven for 10 mins to office. We had to call the number to get picked up when arrived at Airport and taken to their office, which was not clear on the instructions.
Reviewed: January 30, 2019
Long line, slow services...
Reviewed: January 14, 2019
Like: He was very personable. Answered all my questions. Hopefully gave me a good deal.
Dislike: I needed more information on the ins and outs of the BMW.
Reviewed: September 13, 2018
Like: Fast pickup and drop off. Car almost new .
Dislike: Pickup location little bit way from public transportation.
Reviewed: September 12, 2018
Like: The staff were friendly and genuinely caring.
Dislike: My original car broke down because of a problem with the battery. I did not get home until 4am. The replacement car was smaller than my original but they did not charge me for petrol refill when the car was replaced, and there was no problem replacing the car.
Reviewed: November 17, 2017
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