Firefly is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a Firefly rental, simplifying the process while maintaining the standards Firefly is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Firefly, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have. With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Firefly, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
Like: We had to wait for more than an hour as the system was down when we got to the shop. However, the staff did try to expedite the process by getting others in the line to fill up the forms first. When we weren't satisfied with the car, the staff also patiently showed us a few more & provided alternatives. Although the process was a little frustrating, the service of the staff made it up for that :)
Car return was also easy & hassle free!
Dislike: We had booked the car in advance & it would be great to have another queue where customers who have made prior booking can head straight to sign & collect the car (instead of waiting in line with those who didnt do prior booking & needed more time). The model (or similar ones) we booked for weren't available. Though the staff was kind to offer a better model, our luggages still couldn't fit (without revealing our luggages) & we had to return he following day for a swop. Could have save us the hassle & time.
Reviewed: August 13, 2018
The hidden fees were not as expected, and quite disappointing. Additional service fees and holds on a credit card seem to be extreme. A credit report check or something less related to almost $1,000 in holding fees is too large - even if they are typically returned. The parking details in the specific area were not as clear as well.
Reviewed: February 4, 2019
Had to wait 1:47 hours to pick up the car
Reviewed: January 26, 2019
Car was better than I had booked, so top marks there. Fell foul of the fuel policy (fuel to empty, but only used half a tank). Drop off at Corvera airport is not good; difficult to find office and where should car be parked? Car not checked on return.
Reviewed: January 26, 2019
The winter tyres were old and I didn't feel safe in the snow.. also I got the car of Hertz but booked on Firefly
Reviewed: January 18, 2019
Like: Best car we used for touring the beautiful scenery of Scotland. Very comfortable drive and helped enhance our experience.
Dislike: Waiting to pick up car upon arrival, it was very crowded.
Reviewed: September 16, 2018
Like: satisfactorily done the road ttip
Dislike: nothing in particular
Reviewed: September 11, 2018
Like: Good basic price, good vehicle, great staff, short waits
Dislike: Not your fault, but was disappointed that the price was doubled because I am 70, in spite of over 50 years no claims!
Reviewed: September 10, 2018
Like: The ease of renting the car, the type of car, and the exceptional professionalism of the staff.
Dislike: The car screams tourist, making it easily identified by tourist info workers and thiefs on the street.
Reviewed: September 10, 2018
Like: Everything worked.
Dislike: No manual with car. Not obvious that Firefly was part of Hertz. Left so,etching in the car and although contacting Hertz three times no one seemed interested and have heard nothing back. No one returned my call.
Reviewed: September 8, 2018
Like: nice car to drive, very affordable
Dislike: only one guy working on the desk so pickup was slow, an extra employee would have helped!
Reviewed: September 7, 2018
Like: Goid rental rate, easy pick up, brand new car
Reviewed: September 5, 2018
Like: Upgraded to a bigger car easy drop off and pick up.
Reviewed: September 4, 2018
Like: Easy pickup and drop off, no waiting. Car was clean and good condition and easy to drive.
Dislike: Would be helpful if the staff fit the infant car seat.
Reviewed: September 2, 2018
Like: Efficient pick up & drop off. New & clean car.
Dislike: Delayed in pick up due to my request of Baby car seat isn’t being arranged in advance.
Reviewed: September 1, 2018
Reviewed: August 29, 2018
Like: Nice car. Easy method of returning
Dislike: Didn't know that it was actually a Hertz car. Didn't know until we rang the phone number with a query
Reviewed: August 16, 2018
Reviewed: August 9, 2018
Like: Staff were great. Friendly and efficient.
Dislike: The car had a transmission fault.. Slightly annoying..
Reviewed: August 8, 2018
Dislike: very unsatisfied about the cleaning fee charge upon return the car. the main thing is that the car carpet is not removable. there is no way for tourist like us be able to clean the sand and dust. in that point, it seem that it is very unfair to charge the additional cleaning fee for the carpet. thanks.
Reviewed: July 25, 2018
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