EZU with EasyRentCars

EZU is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a EZU rental, simplifying the process while maintaining the standards EZU is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from EZU, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner EZU, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews

8.5

/10

Very Good
  • Vehicle condition

    8.5
    我是进度条
  • Vehicle cleanliness

    8.7
    我是进度条
  • Spaciousness

    8.6
    我是进度条
  • Counter staff

    8.7
    我是进度条
  • Pick-up location

    8.1
    我是进度条
  • Drop-off location

    8.7
    我是进度条
  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 8.0

    Everything is smooth my booking till returning car.

    Car condition is good.

    icon_locationMelbourne
    Reviewed: June 17, 2019

  • 9.7

    Good value car rental

    Very competitive price car rental, good customer service.

    icon_locationAuckland
    Reviewed: June 16, 2019

  • 8.7

    Wrong hours provided - left us in a pinch

    Decent customer service at pick-up. We were told we could drop off the vehicle that Monday (Queen's birthday) between the hours of 8am and 6pm. When we arrived, after driving across town, the entire building was closed, dark, and locked, leaving us in quite the predicament. We would have appreciated being told that there were holiday hours in place.

    icon_locationMelbourne
    Reviewed: June 14, 2019

  • 6.3

    Average

    Brake was not good. It is dangerous. The light was broken through driving.

    icon_locationChristchurch
    Reviewed: June 11, 2019

  • 9.3

    Staff are nice and they are chinese people, but not Australian. But can be more professional!

    I pay the autotoll (road fee) by cash on the return day, but they didnt send me a recipt, the day after i receive my visa card was paid the autotoll again!! But i tell the staff of EZU, they cancel it immediately. Just i think they need to improve it, and i suggest we need not to pay by cash as we have dont have recipt!!

    icon_locationMelbourne
    Reviewed: June 9, 2019

  • 8.3

    It was great value for the money..

    Even though my flight was delayed the staff waited for me even after 10 pm

    icon_locationChristchurch
    Reviewed: June 8, 2019

  • 8.3

    N/A

    All good

    icon_locationAuckland
    Reviewed: June 6, 2019

  • 9.3

    Nice little run around car

    It was a very easy, smooth process to pick up the car and also drop off.

    icon_locationChristchurch
    Reviewed: June 5, 2019

  • 10.0

    Piece of cake

    Very quick and easy to pick up and drop off! Clean car and exactly what we had booked.

    icon_locationChristchurch
    Reviewed: June 4, 2019

  • 9.0

    Overall great experience with some minor improvements!

    Overall great! Once of his driver/staff was very friendly and helpful to explain some of the local signage! Also, we were given an upgrade of my car due to unavailability of Corolla Hatchback. However there are some hidden cost we need to be aware, like 'toll' device, different type of insurance which we were informed before taking the car, where you can't really do much since you're there.

    icon_locationMelbourne
    Reviewed: June 4, 2019

  • 8.3

    Charles was friendly & professional.

    icon_locationMelbourne
    Reviewed: June 4, 2019

  • 6.7

    I was forced to buy insurance by customer service I already purchased online.

    Refer to above. Cost me 70 dollars more than I paid

    icon_locationMelbourne
    Reviewed: June 1, 2019

  • 7.3

    Good

    Puck up could have been a little quicker.

    icon_locationMelbourne
    Reviewed: June 1, 2019

  • 9.3

    Excellent

    Pick up and drop off was extremely prompt and efficient. Photos were taken of the car and a quick check done on drop off. Previously with a different rental company at drop off they went over it in minute detail that gave the impression that any little tiny stone chip would result in a charge but ezu indicated that little stone chip on the front would be considered normal wear and tear so that was comforting to us after our prior experience. we would definately use them again.

    icon_locationAuckland
    Reviewed: May 26, 2019

  • 8.3

    Very very good

    A great job Very easy.

    icon_locationAuckland
    Reviewed: May 25, 2019

  • 10.0

    Easy seamless process.

    Easy to deal with and I will use them again.

    icon_locationMelbourne
    Reviewed: May 25, 2019

  • 4.7

    I wouldn't rent from them again...

    EZU is a very small rental car company. Both times we picked up the car, there was only one staff handling multiple customers. So we had to wait for a long time before the group in front us was finished. When we dropped off the car, we ended up being 30min later due to the traffic. The staff charged us 5 times of the daily rate as penalty!

    icon_locationMelbourne
    Reviewed: May 23, 2019

  • 10.0

    Excellent

    Provided car is very nice and like new condition. Great experince.

    icon_locationAuckland
    Reviewed: May 20, 2019

  • 10.0

    The Customer service chat was not very good. In fact was really bad.

    I got what I booked for. Just to mention the insurance I paid is 3rd party so if something happens like example a small scratch you will need to pay the car rental and then claim to the insurance company dont want to imagine how long that process will take.

    icon_locationAuckland
    Reviewed: May 19, 2019

  • 10.0

    Excellent

    Fast airport pick up, pleasant staff and a clean, cheap and reliable vehicle.

    icon_locationChristchurch
    Reviewed: May 19, 2019

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