EZU is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a EZU rental, simplifying the process while maintaining the standards EZU is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from EZU, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have. With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner EZU, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
English was not their first language - struggled with basic conversation which was frustrating. Lack of urgency to get us to check in on way home was frustrating even tho we kept them informed of our late eta.
Reviewed: February 13, 2019
The car provided was a 2007 model with 140,000 kms on the odometer. We rented an ‘economy’ size car but received a car that most rental companies would classify as ‘compact’. Half way through our journey, we realised the front tyre was so bald that the wire was showing. The spare was only an emergency temporary spare and not sufficient to travel the distance required for the rest of our trip. We contacted the emergency EZU number and had no answer. When we got through to EZU the staff simply said ‘take it to a mechanic and we’ll sort it out when you return the car’. We were in Queenstown and attempted to take the car to EZU’s Queenstown branch but could not locate it and their customer service refused to provide the address. The only options provided by EZU were to repair the car ourselves or leave it at the airport (without a replacement provided). Overall, EZU were difficult to deal with, we were given an unroadworthy car and no emergency assistance.
Reviewed: February 5, 2019
airport pick up took longer than expected as shuttle bus was not clearly marked with hire company brand.
Reviewed: January 30, 2019
The car met our expectations
Reviewed: January 26, 2019
The car was well scratched and dented. The front passenger seat did not slide far enough back - only halfway. All documentation (handbook, warning notices etc) written in Japanese, not English. Proprietor not interested in our comments on return of the vehicle.
Reviewed: January 22, 2019
Reviewed: January 21, 2019
My car was upgraded which was great.
Reviewed: January 20, 2019
Like: Efficiency, no hassle and value for money
Dislike: I have to get really picky here it would be that they weren't based at the Airport.
Reviewed: September 19, 2018
Like: The pick up and drop off to the airport was quick and the guys were friendly and efficient by getting me on the road quickly as I had a six hour journey to complete
Reviewed: September 17, 2018
Dislike: All good
Reviewed: September 4, 2018
Like: the cost and easy process time.
Reviewed: August 29, 2018
Like: Friendly helpful staff when picking up car even the guy in the service department saw us after taking the car struggling in the car park with GPS on phone and came over with a phone holder . Car less than one year old . Told us exactly what they were holding on our credit card and reversed the hold while we were there on drop off.
Reviewed: July 26, 2018
Like: Easy to deal with good standard of service with no B.....s..t. Got what I ordered very efficient
Reviewed: July 6, 2018
Dislike: The car was not very clean, especially the windscreen on the inside
Reviewed: May 2, 2018
Like: Efficient, friendly, top value for money
Reviewed: April 20, 2018
Like: Firstly, the cost for 3 days hire was fantastic. Car was clean, staff were friendly and chatty. I have already recommended you to a number of my friends.
Dislike: The car was a little old and occasionally made some funny noises. i was a little worried i was going to break down.
Reviewed: April 3, 2018
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