Things to know about Europcar at Heathrow Airport, United Kingdom

Europcar is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a Europcar rental, simplifying the process while maintaining the standards Europcar is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Europcar, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Europcar, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews

8.9

/10

Very Good
  • Vehicle condition

    9.4
    我是进度条
  • Vehicle cleanliness

    9.2
    我是进度条
  • Spaciousness

    8.7
    我是进度条
  • Counter staff

    8.9
    我是进度条
  • Pick-up location

    9.0
    我是进度条
  • Drop-off location

    8.7
    我是进度条
  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 10.0

    My experience was amazing.

    The gentleman behind the counter gave us a free upgrade a small SUV, because we had two booster seats. He explained everything and in turn I upgraded my insurance. I dont know his name, but the staff were great and understood that there was going to be four people in the car. Highly recommend.

    icon_locationLondon
    Reviewed: June 19, 2019

  • 8.3

    Very Good

    they changed the car. I ordered a hybrid car instead they gave me a diesel car.

    icon_locationLondon
    Reviewed: June 11, 2019

  • 10.0

    Great price, great service. Was cheaper than even the rental companies own websites.

    All good and quick.

    icon_locationLondon
    Reviewed: June 11, 2019

  • 10.0

    Super service, but always shocking insurance additions.

    Car was as expected. Insurance was high but Elena was good and gave us the lowest rate for fully comprehensive. She tried to help lower the costs. Much appreciated.

    icon_locationLondon
    Reviewed: June 10, 2019

  • 6.3

    Average

    I said I don't need the insurance, but the staff still added it in my terms, and my fault was I signed the paper without recheck, cause I said I don't need it. It costs extra 138GB.

    icon_locationLondon
    Reviewed: June 10, 2019

  • 10.0

    Excellent

    Excellent customer service very friendly people and desk

    icon_locationLondon
    Reviewed: June 9, 2019

  • 10.0

    good service

    very good service no time waiting and smooth process overall , got the car ive booked

    icon_locationLondon
    Reviewed: June 8, 2019

  • 2.0

    Poor

    They got my booking mixed up with someone with the same last name. Utter morons

    icon_locationLondon
    Reviewed: May 30, 2019

  • 9.3

    It was great experience I couldn’t fault it.

    The car was great it just the time spent getting it took absolute ages. The advisor changed the price 3 times until he agreed with the voucher price. Not great tbh.

    icon_locationLondon
    Reviewed: May 30, 2019

  • 8.0

    very good

    good

    icon_locationLondon
    Reviewed: May 30, 2019

  • 8.3

    Easy to hard

    Easy pick up and first class guy at the desk . Super helpful Drop off at Southend airport was made terrible and stressful with bad signage and direction.

    icon_locationLondon
    Reviewed: May 29, 2019

  • 8.7

    Easy quick and great prices

    Didn’t get the car that we booked so the interior wasn’t as big. We had a pram and car seat and knew it would all fit in the original car booked so more than disappointed considering they advertise they guarantee you get the car you book.

    icon_locationLondon
    Reviewed: May 16, 2019

  • 6.3

    Never use Europcar at Gatwick

    Europcar were terrible. They tried to upsell us on the car we'd booked and then tried to do a dodgy on the figures - after 24 hours flying we didn't need this hassle. We were in the office for nearly an hour! Then on return we were told there'd be extra cleaning charges because of a bit of sand in the car! I would never use Europcar again!

    icon_locationLondon
    Reviewed: May 15, 2019

  • 7.7

    V good. But be ready to assert your EasyRentCars quote at pick up desk

    icon_locationLondon
    Reviewed: May 7, 2019

  • 10.0

    Very easy to deal with and nicer car than i expected

    Very easy return of car. Took about 30 seconds before I could hop on the bus to the airport

    icon_locationLondon
    Reviewed: May 2, 2019

  • 7.7

    Good

    Didn't need the extra insurance, but didn't appreciate the hard sell either.

    icon_locationLondon
    Reviewed: April 24, 2019

  • 10.0

    Excellent

    they gave me an upgrade for a relatively good extra fee. The car was really great and worth the extra fees. I had to drop a deposit, i am yet to be refunded that after 5 days.

    icon_locationLondon
    Reviewed: April 23, 2019

  • 8.0

    Average

    When returning the car the advice given for dropping off the keys after hour was incorrect. I had to keep the keys of the car and drop them off in my own time the following day. Tank was not fill as stated when picking up the vehicle.

    icon_locationLondon
    Reviewed: April 22, 2019

  • 10.0

    Just what we needed,

    Good experience with good cars and customer relations

    icon_locationLondon
    Reviewed: March 27, 2019

  • 7.7

    Upselling based on not having the car that you ordered

    Really disappointed with Europcar. Was told on arrival that they only have a Vauxhall Mokka, rather than the Qashqai. "Offered" an upgrade to an XC90, at just £90 per day as my choice wasn't available. Then offered a mercedes at an extra 50 per day. Still wanted my choice but was told the Mokka is the same. It definitely is not

    icon_locationLondon
    Reviewed: March 5, 2019

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