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EPTA with EasyRentCars

EPTA is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a EPTA rental, simplifying the process while maintaining the standards EPTA is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from EPTA, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner EPTA, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews



Very Good
  • Vehicle condition

  • Vehicle cleanliness

  • Spaciousness

  • Counter staff

  • Pick-up location

  • Drop-off location

  • Pick-up time

    0-10 mins
  • Drop-off time

    0-10 mins
  • 3.7

    Next time woyld choose thos company. Car condition badly can pass to customers.

    Car rent condition very bad for car. Brake almost finished and didn't services at all. Very dangerous when driving due brake problems. When pick up we ask for changes then not other car xan choose. Terribly

    Reviewed: December 13, 2019

  • 9.3

    Easy but can improve.

    The car is heavy, (long time to pick up) .

    Reviewed: December 10, 2019

  • 5.7

    A bit disappointed because i was only given 2 bars of petrol.

    In my booking confirmation i understand i will get a full tank of petrol and that i was supposed to return with full tank too. However, i was only given 2 bars/level of petrol. The staff said this is their normal practice ie. to give only 2 bars/level of petrol. If this is so, then would suggest that you provide a proper confirmation during our booking.

    Reviewed: December 9, 2019

  • 9.7

    Easy and seamless rental experience

    Amazing and easy to use rental car company, would definitely recommend. Car pick up was a smooth process at Langkawi Airport. Upon arrival and picking up our luggages, we headed straight to the EPTA booth. Lady took a photo of us and told us to head out to the arrival hall (Gate/Pintu 2) and wait. Rental car guy came about 5 minutes later after scheduled pickup time with the car. Car (Perodua Axia) was overall in a good condition. Fuel tank was half filled, so when returning the car, tank has to be half filled at a minimum. After signing a few papers and noting down any scratches/dents, a MYR100 refundable deposit was requested. I only presented my Australian Driver's License and that was acceptable - also there was no upsell of insurance, and I didn't get the insurance through EPTA either. The Perodua Axia was a cheerful little car that took us around the island without skipping a beat. The car however can be underpowered at times, but dropping down to 2nd or 3rd gear will get you going up hill/overtaking quite comfortably. Interior cleanliness of the car could be slightly better however. When returning the car, simply drive it back to the airport and give the guy's number (on the receipt) a ring. Ours came to pick up the car in less than 5 minutes and after a swift inspection for any damage, the deposit was promptly returned. Overall a smooth and seamless experience, and for the price we paid for 4 days of rental, it's amazingly value for money.

    Reviewed: December 1, 2019

  • 2


    The car was not safe for rental, horn did not work, steering was horrendous and the car would not start if it was raining. I will never use EPTA again and would give a lower rating if I could.

    Reviewed: September 29, 2019

  • 10


    The car is meeting my requirements and in very good condition.

    icon_locationKota Kinabalu
    Reviewed: August 19, 2019

  • 8.7

    No messs, no fuss, smooth and efficient

    Excellent service by Arrief. Honest and efficient.

    Reviewed: August 15, 2019

  • 9


    Got an upgrade to a better car.

    Reviewed: August 14, 2019

  • 5.3

    Poor experience. Felt I was mis sold the car hire and was then blackmailed into ‘upgrading’

    Very rude and unprofessional staff. One of the staff members was almost threatening and I was about to call the police. Vehicle in shabby condition damaged and dented exterior and shabby interior. AC hardly working despite engine running for 35 min. I was blackmailed into accepting an ‘upgrade’ to a vehicle of exactly the same spec but newer and with a working AC but was charged extra in cash. Second driver not added as per booking.

    Reviewed: July 18, 2019

  • 9.7

    Apart from a very small bump all went well.

    I had a small bump I thought for the size of damage it created a lot of hassle! £30 charged which was reasonable .

    Reviewed: June 17, 2019

  • 7.3

    Car conditions to improve

    EPTA should has inspected the car thoroughly before hand over it to customer. I found out the tyre was in bad condition (pls refer to the pic attached) on the first day when I was on the way up to Kundasang. I had to replace it with spare tyre for the safety reason. Couldn’t imagine what will happen if I didn’t realize it and continue the journey! in fact, all the four tyres has reached out their life span!

    icon_locationKota Kinabalu
    Reviewed: June 1, 2019

  • 10

    Excellent Service - both EPTA and Easyrentcars.com

    Upon arrival we waited almost 40mnt to get our car as due to jam during that time (LIMA). The 1st car we got we were not very happy as the staff inform us to keep an eye on the car temperature. As I'm travelling with elderly and kids I was worried if the car stop mid way and so informed the staff to get me a replacement. Within 1 hour, the staff managed to get a replacement car and it was brand new and super clean. Bravo to the staff for working on my request so fast and really appreciate it.

    Reviewed: April 30, 2019

  • 5.7

    Disappointed with the vehicle delivery

    At the last hour, we were told that the car, Innova was not avail instead we were being offered with Avanza (paid for Innova). Fuel was not full. Told us they will deliver the Innova on the following day which we had to follow up. Innova was sent to our hotel but the car was definitely not to the expectation. Very poorly maintained. Fuel was empty and we had to fill up ourselves just like the Avanza. The car key and remote was simply unbelievable (pls refer photo)

    Reviewed: February 7, 2019

  • 8.8

    East to deal with.. Car in good condition

    Like: Good condition on the car
    Dislike: They had no idea how to install the carseat even we already paid rm120 for that carseat service. We end up putting it on ourself bcoz they took too long and no idea where to start in order to install the carseat.. We install the carseat ourself and untill we sweat.. Should we get back some of our money?

    icon_locationKota Kinabalu
    Reviewed: September 13, 2018

  • 9.4

    Genuine & Reliable

    Like: Efficient & On time !
    Dislike: nothing

    Reviewed: August 17, 2018

  • 10

    Highly Recommended car rental company

    Like: Very easy to deal with! Efficient worker

    Reviewed: July 16, 2018

  • 10

    Friendly staff

    Like: The staff, Ms Elly was very helpful and friendly.
    Dislike: No

    icon_locationKota Kinabalu
    Reviewed: June 24, 2018

  • 10

    I am very satisfied & happy with the services rendered. We were well taken care of and guided throug

    Like: The staff handling the booking right from the start till the end was excellent!
    Dislike: None!

    Reviewed: June 21, 2018

  • 8

    Langkawi Drive Around

    Like: Cars came as they were expected to.
    Dislike: The Toyota Vios we rented could have been a little cleaner. Especially the passenger seats at the back.

    Reviewed: June 20, 2018

  • 10

    New car, very clean, nice, well maintain

    Like: This car has a millage balance indicator, so you know how many miles more you can go with the balance fuel in your car. That is really cool, so we can extimate if we need to pump petrol or not.
    Dislike: I forgot to call them before I reach the airport during drop off. I called them only when I arrived at the airport, the Langkawi airport do not allow me to put the car at the road side just to wait for them to come pick up the car, so I was a little stressed up during drop off the car. They came very fast, within 5 minutes they arrived and took back the car. It was the airport people's problem, there were plenty of space for me to just park for a few minutes , and I wasn't blocking any other people, but those guard there just kept chasing me away.

    Reviewed: June 20, 2018

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