East-Coast with EasyRentCars

East-Coast is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a East-Coast rental, simplifying the process while maintaining the standards East-Coast is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from East-Coast, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner East-Coast, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews

8.5

/10

Very Good
  • Vehicle condition

    8.4
    我是进度条
  • Vehicle cleanliness

    8.6
    我是进度条
  • Spaciousness

    8.6
    我是进度条
  • Counter staff

    8.7
    我是进度条
  • Pick-up location

    8.4
    我是进度条
  • Drop-off location

    8.7
    我是进度条
  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 8.3

    Experience and price was good except for the pick up part that took longer than anticipated

    Experience and price was good except for the pick up part that took longer than anticipated

    icon_locationMelbourne
    Reviewed: July 10, 2019

  • 4.3

    Terrible with East Coast. Staff both at call centre and office were poor as well as rude.

    The was old but okay. The staff were rude.

    icon_locationSydney
    Reviewed: July 8, 2019

  • 8.3

    Overall good experience

    The pick up process is longer than expected, about 20 mins per customer plus line up time.

    icon_locationSydney
    Reviewed: July 8, 2019

  • 5.0

    Average experience, but will never go back to this rental

    Counter staff is very friendly, however when she did not communicate with the staff that is preparing the vehicle, creating a lot of unnecessary trouble, had to remind the staff regarding the request due to confusion. Staff are in a rush to complete the process just to keep things moving . And informed us to get the insurance from them instead, asking us to get dual insurance to avoid the deposits.

    icon_locationMelbourne
    Reviewed: July 7, 2019

  • 4.3

    Okay

    waited for an extreme long time for drop off ride. Their 5 min wait means half an hour, and a "2 sec" wait means 5 min.

    icon_locationSydney
    Reviewed: July 5, 2019

  • 2.0

    Best customer service.

    be aware that they don't provide you the car you ordered, when I was there to pick up the car, I realize that they only have the cheapest car of each category. I ordered Suzuki swift, they didn't email me before hand or tell me when Im arrive at the front desk but give you a paper to collect it straight away at the garage. when you ask them why it is not the car you picked, they didn't even bother to apologize but just tell you one word "similar".

    icon_locationBrisbane
    Reviewed: July 2, 2019

  • 8.0

    Good service and everything went according to plan

    Good service and everything went according to plan

    icon_locationMelbourne
    Reviewed: June 28, 2019

  • 10.0

    Good experience, great car. If they could just fix the Sydney traffic it would be perfect.

    icon_locationSydney
    Reviewed: June 18, 2019

  • 9.0

    Excellent

    Th car condition is great! Almost a brand new car. But the bus pickup location is a bit hard to find and one would need a phone to call them for pickup.

    icon_locationSydney
    Reviewed: June 15, 2019

  • 6.7

    VERY DANGEROUS FOR NEW / INEXPERIENCE DRIVERS

    CAR STEERING VIBRATES VERY VIGOROUSLY WHEN BRAKING AT HIGH SPEED AT THE 70KMH - 110KMH RANGE. BRAKE PADS / WHEEL ALIGNMENT PROBLEMS? VERY DANGEROUS IF ROAD IS SLIPPERY ETC.

    icon_locationSydney
    Reviewed: June 13, 2019

  • 7.7

    Additional insurance to pay over counter to lower the excess amount. Overall valued for money.

    Overall recommended.

    icon_locationMelbourne
    Reviewed: June 9, 2019

  • 10.0

    Very Good!

    all very good and just as indicated through Easy Car Rental site.

    icon_locationBrisbane
    Reviewed: June 5, 2019

  • 7.7

    Not Bad

    Additional insurance being charged and not the car that I wanted being allocated.

    icon_locationSydney
    Reviewed: June 3, 2019

  • 8.7

    Otherwise 10/10 experience ruined by utter neglect of a critical detail. Improve for 30% Sales Jump.

    Why not clearly state that there is a shuttle service from Melbourne airport to 2 Tarmac Drive, at 30 minutes interval, and shuttle service operating hours, at this x location indicated clearly in a picture of the Melbourne airport map? i ended up having to spend A$35 to get a taxi from the airport to pick up location; and learned only when i returned the vehicle 7 days later, of the pickup service every 30 minutes. It's like the chef put in all his efforts to create the legendary masterpiece dish, and right before delivering to the customers, the waiter let the dish gets cold sitting for 30 minutes as he neglects it and do other stuff. You clearly intended for maximum customer satisfaction, hence the resources and brainpower put into ensuring there is the shuttle service. Why not advertise that CLEARLY and BOLDLY to make sure potential customers know it?

    icon_locationMelbourne
    Reviewed: June 3, 2019

  • 9.3

    Excellent

    The car was brand new and has excellent fuel efficiency. Service was good but we hated the $1000 pre-authorization on the credit card.

    icon_locationMelbourne
    Reviewed: June 1, 2019

  • 9.0

    Great service at counter, easy to add additional driver. Simple process.

    Good service, quick and easy getting the car. There were a lot of ants on the outside of the rental car upon pickup. The ants were a nuisance throughout the rental period. Car could have been cleaned better before I rented it. Sticky stuff inside the car was attracting lots of the.

    icon_locationGold Coast
    Reviewed: May 31, 2019

  • 9.7

    Awesome staff Ease my ride

    Very helpful staff , Didn't wait too long

    icon_locationSydney
    Reviewed: May 30, 2019

  • 9.3

    Excellent

    Haven’t yet got the $500 bond back as yet (3 days). That’s not so good.

    icon_locationMelbourne
    Reviewed: May 29, 2019

  • 9.7

    great!

    Great car. So good to *not* be renting at the majors, and having good options. Got the full insurance cover at a reasonable rate so had peace of mind. My own car is an old klunker so the fancy features were appreciated.

    icon_locationBrisbane
    Reviewed: May 26, 2019

  • 8.0

    Very Good

    Car was great and drop-off was swift. Love the free pick-up and drop-off service to and fro the airport to the East Coast. Counter staff were rude and unfriendly, but everything else was great.

    icon_locationMelbourne
    Reviewed: May 25, 2019

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