East-Coast with EasyRentCars

East-Coast is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a East-Coast rental, simplifying the process while maintaining the standards East-Coast is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from East-Coast, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner East-Coast, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews

8.6

/10

Very Good
  • Vehicle condition

    8.4
    我是进度条
  • Vehicle cleanliness

    8.6
    我是进度条
  • Spaciousness

    8.7
    我是进度条
  • Counter staff

    8.8
    我是进度条
  • Pick-up location

    8.6
    我是进度条
  • Drop-off location

    8.7
    我是进度条
  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 7.7

    Good

    when we went there, car has flat tyre already, nobody pre checked before us. no apologies wasting our time but staff rudely talk. they managed another vehicle for us which was cheaper than what i paid and staff was asking more money than what was on easyrentcars.com , i showed them amount in print out paper. finally it took more than 40 mins to get the car. don’t recommend east coast specially poor staff service

    icon_locationAdelaide
    Reviewed: May 15, 2019

  • 8.0

    Overall was good experience and price!

    Please provide the nearest gas station from the drop off location would be perfect. We have been looking for over 10 minutes but still couldn’t found, then go back to the service center to ask the lady!

    icon_locationMelbourne
    Reviewed: May 14, 2019

  • 4.3

    Worst customer service ever experienced

    Wanted to write an email to provide some formal feedback on my experience with the customer service team at the Tugan car rental depot. It was less than satisfactory and left me with a very poor impression on the way you deal and engage with your customers. As a paying customer, you would expect that you are treated with friendly, courteous and respectful service - this was not the case when i picked up my car on Sunday 5//5/19 - instead was met with extremely poor attitude, no smile, short and vague responses - overall not a great example of how customers should be treated, i drove away with my car feeling ripped off and started what was supposed to a special getaway with my partner in a foul mood due your customer service. I hope you take this feedback on board and communicate with your team at the Tugan depot so that other customers are not left with the same sour taste in their mouth as i did. Kind Regards

    icon_locationGold Coast
    Reviewed: May 13, 2019

  • 9.7

    Excellent

    Car was great, low km corrola. Service was exce

    icon_locationMelbourne
    Reviewed: April 25, 2019

  • 9.3

    Fantastic service from easy rent cars just some staff need to know more about there business.

    Car was good got me from A-B. But always had the worry the car may cut out as it’s routine service maintenance lights kept on flashing. And the seat height level handle was weak was worried to use it incase it drops the whole seat lower. Which it was too low as it is.

    icon_locationSydney
    Reviewed: April 24, 2019

  • 5.3

    Okay

    Car was dirty and old. Tyres were not very good (especially for QLD wet weather). To pick up the car took around 30 minutes due to an issue with the customer before me, plus around 10 minutes as the staff made an error with my car. Then another 10 minutes to get the car checked and signed off before I could leave. Paid $240 for 4 days, would have been acceptable price if the car wasn’t so old, dirty and worn!

    icon_locationBrisbane
    Reviewed: April 11, 2019

  • 9.3

    Very easy and super affordable

    Maybe have a second check in team member when the shuttle arrives

    icon_locationSunshine Coast
    Reviewed: March 29, 2019

  • 9.7

    Excellent

    Easy online booking! Have used this company previously!

    icon_locationGold Coast
    Reviewed: March 27, 2019

  • 6.3

    Horrible service staff

    The serviceman at the counter insisted I needed an international drivers license even when it specifically said on East Coasts website that I didn’t. Only after showing him this of their own (!) website did he grudgingly agree.

    icon_locationSydney
    Reviewed: March 26, 2019

  • 8.0

    Cheap and cheerful car rental

    The car was dirty on the roof inside which wasn’t particularly nice. Otherwise all good.

    icon_locationBrisbane
    Reviewed: March 12, 2019

  • 7.0

    Pick up was terrible but everything else was ok.

    The pick up place was not clearly marked nor clearly described in the confirmation email. I called twice when I arrived at the airport and they were unable to tell me where it was. I waited for ages and there were many others left in the rain when I was eventually picked up.

    icon_locationCairns
    Reviewed: March 10, 2019

  • 9.7

    Professional and friendly service with good value for money.

    Although off airport site was ok to call them but a bit of a wait on hold. Pick up area needed mite instructions.

    icon_locationHobart
    Reviewed: March 7, 2019

  • 10.0

    Great car.

    I had booked it for 3 and as the people still had it out, I was told that they had until 3.30 with no extra charge. The car didn't get back until about 3.40 so we had to sit and wait. If I had been told that it might not be ready until 3.30, we would have come later.

    icon_locationMaroochydore
    Reviewed: March 7, 2019

  • 2.0

    Trrible

    The supplier charged me $100 more. He had seen my voucher with super insurance but added their own insurance without my notice.

    icon_locationSunshine Coast
    Reviewed: March 2, 2019

  • 8.0

    Overall great deal

    All good but was charged several dollars more because I picked it up early, but didn't get a refund when I returned it early. However price was good.

    icon_locationGold Coast
    Reviewed: February 11, 2019

  • 10.0

    Brilliant price and service

    Great vehicle fleet and supportive team.

    icon_locationLaunceston
    Reviewed: January 29, 2019

  • 6.7

    It was a very hurried experience I never wanted insurance but got charge for it anyway

    Lyn on the counter was very pleasant but in a terrible rush as there were so many people there nothing was explained properly to rushed

    icon_locationGold Coast
    Reviewed: January 26, 2019

  • 6.0

    Average

    Car was in very poor condition. Damage from the front bumper to the rear bumper. Windows were quite dirty in the car causing sight issues when the sun was out.

    icon_locationMelbourne
    Reviewed: January 22, 2019

  • 10.0

    Excellent

    The staff was friendly helpful and the car was in excellent condition. The rate was very cheap

    icon_locationGold Coast
    Reviewed: January 18, 2019

  • 8.0

    opted for full cover at booking and yet were asked to pay $76.xx on pickup unless 'freeze' $1000 on

    Everything else was good including the vehicle condition.

    icon_locationLaunceston
    Reviewed: January 15, 2019

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