Discount-Car-Rentals is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a Discount-Car-Rentals rental, simplifying the process while maintaining the standards Discount-Car-Rentals is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Discount-Car-Rentals, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Discount-Car-Rentals, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
Excellent customer service. Ben picked us up from the airport. Took us smoothly through the process. Gave us ideas on what to do in Queenstown. When dropping the vehicle off there was no hassle. Ben took us back to the airport. He was very well mannered and professional. Gave us a good start and ending to our trip. I run my own business and believe that customer service is the most important. The car had a few dents and scratches. However it was great to drive. We had no issues with the performance of the vehicle. I would recommend this company to anyone. They were very easy to deal with. What you need when you're on holiday. Well done.
Reviewed: June 21, 2019
It was a alright experience. The only thing was that there was a hidden cost for bond which was not mentioned when we were booking the rental. Also we were told of a Toyota Yaris but ended up getting a different car. Maybe the online system needs to be updated. But over all it was alright thanks for the rides.
Reviewed: June 20, 2019
I didn’t take car because after not being able to contact this company from airport,after finding them kms away the customer service was extremely rude and soggy so I didn’t take car as didn’t trust them ,so he was a rude person , English was bad ,he won’t help me in any way I asked for his name he said Bruce lee ,so I walked 3kms back to airport to hire from another company so I lost all my money to this company what a joke
Reviewed: May 25, 2019
everything was awesome from car condition, cleanliness and spacing. the customer service were superb. two things i can say about the van is (1) when you’re driving uphill it struggle a little bit to keep up with the rest of the car on the road. my second concern, i was told that the release of the bond will take 2 weeks to get back on my credit card account. what if i needed the money now? the release should not take that long as it may lead to inconvenience to some people like me.
Reviewed: April 30, 2019
Reviewed: April 30, 2019
This was our worst rental car experience ever. The vehicle provided was a 2011 Rav 4 which was really run down. Although the car was clean, it was not in a good mechanical condition. When booking; we were shown that we will be given a good car (new car photos are shown there) but what was provided was really horrible. The car had very bad wheel alignment and kept going to the left, the windscreen glass was chipped, wiper blades did not work properly, made noises and I could barely see the road because the wipers were not doing a good job. The vehicle was a rough ride and rear wheels made noises. We kept the car for a couple of hours and then returned it as we did not feel it was safe enough to drive it to Milford Sound (4.5 hours drive each way) or other trips. We had to then book a replacement rental car at a much higher rate over $500 for 3 days as our activities were pre-booked and we would lose the money if we cancelled last minute. Discount Rentals were not willing to help us with a replacement car despite there being a number of cars available. They did not want to refund or do anything about it. They were not helpful and we were left in a desparate situation in the rain!!! I very very disaapointed, upset and it made my first day in Queenstown really horrible.
Reviewed: April 27, 2019
they were fine
Reviewed: April 18, 2019
Stanley was very courteous and friendly and answered our questions thoroughly. It just took a while to work on the admin stuff before going on our way.
Reviewed: April 15, 2019
Friendly people, everything worked as it should.
Reviewed: April 10, 2019
Wonderful experience. Have a direct phone number if you need to call them at any time of the booking and easy handover.
Reviewed: April 4, 2019
Car was over 8 years old, 140,000KM on clock and every panel had dents and scratches. Discount did not know how to open the car, the central locking didn't work. Shutle bus operator got lost on way to and from the airport to the car yard. Efpos machine didn't work for deposit. They do not take AMEX which we discovered on landing. Took 2 hours from landing to getting in the car. Missed appointments because of it.
Reviewed: April 3, 2019
Reviewed: March 12, 2019
Car was old, very high mileage 162k Back bumper held on by black tap, big dent in the roof, front bumper coming away from bodywork lots of small dent and scratches, radio only worked on right hand speaker. Basically car should not be used for rental. $2,500 deposit left for any damages was more than what the car was worth
Reviewed: March 11, 2019
The first car they offered me was old and smaller than I booked so even after much pleading they gave me a better car
Reviewed: February 20, 2019
The car was good but scratches indicated on the contract didn’t seem to be related to the car I rented. I had a breakout of the car - engine stopping and restarting while in the road - that can be very dangerous - I notified it at check out
Reviewed: February 11, 2019
Most of their cars are old and in bad shape, you must mentioned the model of the car in the ad.
Reviewed: February 5, 2019
The staff were very friendly and explained everything when we picked up the car. Thelocation was a little further away than the airport tan I wanted, and that was not obvious when making the booking. Overall though, no issues.
Reviewed: February 5, 2019
such a big lier we booked toyota rav 4 one month prior, we paid, no availablelity of rav 4, when we arrived, the suggestion from car rental company was not same,(small suv and bad tyres conditions with front damage) no excuses from car rental for this situation, everybody careful about this cheating
Reviewed: February 2, 2019
It was easy & helpful place to get the car.
Reviewed: February 1, 2019
The customer service team with this was extremely unprofessional - both in person as well as on the phone where communication was not clear and was difficult. After a 10 minute wait for pick up from the airport, 35 minutes was spent at the depot while the car was washed outside (it was not cleaned prior to our pick up) and the serviceman signing documentation with us made racist comments about others. Discount Car Rentals also stung with a $3000 bond that was not expressed clearly beforehand, especially when we had already covered $0 Excess insurance cover. Afterhours drop off was a breeze as it was with a 3rd party who were much more professional in their business, and we were able to complete drop off in less than 10 minutes.
Reviewed: February 1, 2019
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