Budget Car Rental

FAST AND EFFICIENT. GOOD CLEAN CAR.

Very good but interior a bit grubby and really poor radio

Used budget loads of times and always been happy with the service and vehicle. Unfortunately this time the car window had been left slightly open, the car wasn't overly clean and was parked touching another car. Not the usual standard

Queued for a while, about 15 minutes, that could have been a bit quicker. Asked to add another driver but was told it would be at least an extra 10 euros a day which we thought was excessive. Other than that it was all great.

Car was good, and pick up and drop off smooth. Would have liked more explanation of the toll system on US and how it worked. No map in car or available to buy

I paid for a big car because I have 3 tall children and they said we will upgrade your car then they gived us a car with any space in the back ...they are liar and thief...I want to be patially remburse...

Having had a few nightmares renting cars in the past, Budget at Belfast Airport was a pleasant experience. Staff were friendly, it was easy to find both the desk and pick up location which is a short walk from the airport. Car was clean and size was as expected. There was no difficulties when I said we had our own insurance. The car was briefly checked over on return and the keys were returned without a problem

The van was the perfect size for our group. The only problem was that the transmission was not great especially first through third gear which made for some difficulties driving. Also, upon returning the van the agent said we had somehow driven minus 1,400 kilometers, which is obviously impossible so he said he was unable to check the vehicle in and as a result I have never received a receipt for the rental. I would appreciate an emailed itemized receipt for my records.

Should fully inspect the car before pick up.

Car condition sheet was incorrect - unfortunately I didn't notice this at the time of pickup. Still hoping they don't try and pin the damage on me...

As above. Very pleased with car.

Staff for release car at the counter quite terrible because he said he have no baby car seat for rent in the office and he said he will let us to go to another company to rent a car because i forgot to tell Easyrentcar that i have baby come with this trip. Anyway one of their staff help us to find baby carseat from another office. So everything ok after that moment. Another thing i told them to make full insurance with this rent car. But the problem is they said This insurance will not full cover if i found some scratch but forgot to phone to them everyday that i rent. It quite strange a little bit with this counter staff.

Waited a long time to get to the counter....when finally spoke to someone, processs was quick but waited over 45 minutes outside for a shuttle to take us to the place we picked up our car. It was not marked properly and was difficult to locate with no one giving any direction.

All good.

On pick up the fuel gauge was not at the top. I filled the car the day before drop off and noticed when full the gauge does not go to the top. On the day of return I topped the cars fuel to full at a garage that was 10 miles away from the drop off( I have the receipt with date and time and garage). The gauge did not go to the top after filling again. Budget charged my card £16 when I returned home. I will be making a complaint to budget on Tuesday and will probably not use budget again.

Staff at the Tel Aviv desk were extremely slow and not very helpful. I had to queue for around an hour to be served. Then the man serving me didn't tell me the car required an immobiliser code. So after dragging all my luggage to the car, I found it wouldn't start, so had to go all the way back to the desk to have the immobiliser code explained, then go back to the car again. In total it took about 90 minutes meaning I was driving to my destination in the dark.

It was close to perfect. Only comment was the return process seemed understaffed. went to the booth and their service was excellent.

The car was dented did not have it on the form but luvkierly we took photos so we could show them so we got the refund back but it takes 10 to 15 days which is a bit long

Have used Budget before and always had good service and cars.

Staff were exellent