Budget Car Rental

i can assure that no damage has been done to the car , yet they charged me extra 110 euros for damage. I lost an item and asked them to bring it back but they didn't until now. Also I didn't get the same car i got lexus CT

The Car was excellent and spacious for the family. With the exception of waiting longer due to less staff, the one serving us was very helpful.

Voiture neuve et correspondant à nos attentes

Gary was exceptional when I dropped off the car. Gave me the right advice for my departure.

Only concern wld be able to have price conversion on website for figuring actual rental from U.K. to US when making final decision. I had to leave website to get conversion rate before I could calculate actual costs

La voiture était spacieuse mais le coffre était trop petit pour nos besoins.

Car was a bit dirty

They didn’t want to honor the full-size car.y

The car received was superior to the class booked

One of the best times experience

In short perfect so far, waiting on my refund back. Hop3fully no hidden charges will be made.

As expected

Car wasn't available so they offered a free upgrade. The upgrade car was dirty however so we had to wait an additional 20 minutes for it to be washed.

The roof would not go down on the first car we were given so had to change to a different car which resulted in delays leaving the airport. This second car had not been cleaned since the previous hire and the back seats were dirty.

Almost new car

Personnel d’accueil a la remise désagréable usant de tous les stratagèmes détournés pour vous mettre d’office des prestations supplémentaires sans votre accord et même malgré votre désaccord et sans vous les montrer en vous obligeant a signer sans récapituler votre facture. Attention au systeme de signature électronique qui ne vous permet pas de voir le montant total de votre location. Pratique commerciale mauvaise et douteuse qui ont brisée la confiance dans la compagnie budget que je ne reprendrais plus jamais.

I had booked and paid in advance a VW-Golf or similar, arrive 6/21 /2019 at 11am Vantaa AP, and I was exactly on time. I was offered a SKODA which I was not happy about, but agreed to take the car as long as it had 5 doors as the Golf, when I arrived at the parking garage the attendant told me that there was a mistake and my car had been double booked ?? and was no longer available ??? I had aid in advance ?? obviously no guarantee to have a car available at arrival. He offered me a Toyota Yaris which is a smaller car !!! than the one I had paid for, telling me they were out of cars. I adviced him I had paid in advance, and when the rental agency does not have wht I have paid for you normally do not substitute with a smaller car you give a size up ( I am renting cars at least 10-12 times/yr so I am not a first timer..... Luckily another agent heard our conversation and said he would take care of me and my problem , he was very friendly, showed me a Nissan Qashqai and asked me to check that one out to see if it was meeting my expectations. It was good and I accepted this one. This agent saved the day, my vacation and Budgets reputation A+ to him

素敵な車をレンタルできました。

They put the full insurance without my knowledge and charged my credit card, after return they waved the charges but was not happy about the charges and still 10$ was extra not sure for what they charged?

You have to take in account that people who rent a car, don't know necessarily all types of cars, so the person who gives you the key to the car has to ask if you know the specifics of the car to rent. Finally a colleague came to help. When I brought back the car, everyone was helpful and nice. Thank them please.