AUTO-UNION-CAR-RENTAL is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a AUTO-UNION-CAR-RENTAL rental, simplifying the process while maintaining the standards AUTO-UNION-CAR-RENTAL is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from AUTO-UNION-CAR-RENTAL, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner AUTO-UNION-CAR-RENTAL, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
There was a very long wait to get to the office from the airport to pick up the car. And the price we paid for full insurance is too high (15 euros per day) as compared to another place on the island where they only take 9 euros per day for the same insurance !
Reviewed: June 11, 2019
The service of the Auto union was pathetic. First we were given a lower category car. We booked a Nisan Note and were given a VW Polo. Even in the chart that was displayed in the pickup point showed VW POLO AUTOMATIC in a lower class then the Nissan Note. We dnt want to argue so we just accepted the car put our 2 bags on the rear seat and moved on. The drop was the worst experience. we dropped the car and the person who collected the car said all Ok and took the car. We stayed back asking for a ALL OK receipt and the person on the counter said we will have to wait for the yellow slip which the person has taken to the parking lot. We waited for 15 to 20 mins and then he says the car is returned in a dirty state and showed us a photograph. I accepted that and told him to give me the car back as i yet have time for my rental and that i could get it cleant and returned. My younger child sits on a booster seat so his legs had dirtied the rear part of the front seat. and there were food crumbs which we could not see with 2 bags on the seat at the back. i told him that i would get it cleaned and give it to you. but he insisted i PAY 20 EURO and he would clean it ONLY. We had an argument on this, I WAS UPSET BUT DECIDED IT DNT MAKE SENSE TO GO ON SO I PAID THE 20 EURO IN CASH. AFTER THAT the person named PANOS had the guts to threaten us shouting" YOU ARE IN MY COUNTRY AND WATCH WHAT WE CAN DO" WHEN WE TRIED TO CLICK THE PHOTOGRAPH OF THE CARS CATEGORY IN HIS OUTLET THEY ALL STARTED SHOUTING WE CANNOT TAKE ANY PICS AND TO GET OUT OF THEIR SHOP. PANOS ALSO PUT HIS HAND ON MY BACK AND GAVE ME A PUSH. I SHOUTED BACK, HE DARE NOT TOUCH ME AGAIN. THEY KEPT TELLING US TO LEAVE THEIR SHOP. WE LEFT REALLY DISSAPOINTED FIRST BY GETTING A LOWER CATEGORY CAR AND THEN BEING CHEATED FOR A PETTY AMOUNT. ON YOUR WEBSITE THE POLO WAS AVAILABLE FOR A CHEAPER COST BUT ICHOSE THE HIGHER CATEGORY FOR MY LUGGAGE. NEVER EVER HAD SUCH A BAD EXPERIENCE IN SO MANY RENTALS TILLS DATE
Reviewed: May 31, 2019
I have rent 2 car with small type, and the staff is advise us to upgrade to the medium size due to exceed of the luggage storage issue, is reasonable and acceptable. But 1 of our car aircon is not cold and when returning of vehicle we have topping up the gas to the level we collecting our vehicle but when the staff come to our hotel for collection they has request us to pay them 5 euro per car for the gas top up. Is ok for me to give them 5 euro car but we has purposely drive the car very far away only to top up the gas in order to get penalty.. but in the end we still get penalty 5 euro per car.. Overall experience is great just have to clarify with the staff before collecting the car.
Reviewed: May 30, 2019
The car was not the VW Polo that we booked but apparently in the same class (Hyundi i20). The rental office was easy to find and the staff very helpful and courteous. Car was in good condition.
Reviewed: May 16, 2019
Very friendly and helpful stuff. Everything went smoothly.
Reviewed: May 5, 2019
They need to have more clean and new vehicles to rent out to the customers. The engine has already done 90+K mileage. Not clean from inside. Making sure they arrive in time to pick-up the passengers from the airport.
Reviewed: April 30, 2019
Be sure to take every possible photos when you pick up the car, even under the car. Take the time to do it, even filming in HD to have the best angles. This is to avoid any discussion on return. If you miss any detail (especially under the car) it will be a problem.
Reviewed: April 29, 2019
Pas de bureau dans le terminal comme indiqué sur le bon de location. Notre avion a atterri à 8h mais il a fallut attendre 9h car location prévue que pour 9h sauf que personnel De l’agence était en retard ou a oublié alors au bout de 20 min avons dû téléphoner et 10 min après un Mr est arrivé pour nous emmener jusqu’à L’agence à 10min. Ensuite cela c’est bien passé : personnel gentil et papier fait rapidement, véhicule impeccable. Lors du départ restitution du véhicule dans un autre endroit soit au port mais le ferry partant à 4h on m’a demandé 26€ En liquide car l’agence était fermée à cette heure la. 26€ non précisé sur le bon de location!! Nous avons dû rentrer dans le ferry et laisser les 26€ ainsi que les clés dans la boîte à gants car personnel non présent sur le quai à notre arrivée comme convenu lors du coup de téléphone de la veille. Au final il nous a téléphoné vers 4h15 nous disant qu’il était sur le quai et qu’il avait trouvé l’argent et les clés sans problème! MOYEN! MOYEN!
Reviewed: April 15, 2019
The car was nice and clean and the staff was very helpful. A bit of confusion when I returned the vehicle earlier than the original booking time, even though I phoned to pre-arrange it, but that just meant waiting an extra 10 minutes so it wasn't a big deal. Very pleasant surprise that the vehicle was an actual Nissan Note and not a cheap equivalent (Fiat etc)
Reviewed: April 13, 2019
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