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Aucar-Rentals with EasyRentCars

Aucar-Rentals is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a Aucar-Rentals rental, simplifying the process while maintaining the standards Aucar-Rentals is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Aucar-Rentals, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Aucar-Rentals, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews

8.3

/10

Very Good
  • Vehicle condition

    8.5
    我是进度条
  • Vehicle cleanliness

    8.1
    我是进度条
  • Spaciousness

    9.0
    我是进度条
  • Counter staff

    7.9
    我是进度条
  • Pick-up location

    7.8
    我是进度条
  • Drop-off location

    8.8
    我是进度条
  • Pick-up time

    10-30 mins
  • Drop-off time

    0-10 mins
  • 7.7

    Nice

    Nice service, quick action

    icon_locationMelbourne
    Reviewed: February 12, 2020

  • 7.3

    Slightly higher milage, and older looking car that expected.

    The car i got was a rather high mileage Holden car not the Mitsubishi as advertised. Aucar looks to be a very small company with a limited number of cars, I had no issues with them.

    icon_locationMelbourne
    Reviewed: January 12, 2020

  • 9.7

    Easy booking. Easy pickup and drop off. Helpful staff.

    Once we got served, the service was great - novel approach to establishing car condition at start of rental. They took photos of car exterior and sent them to me on what’s app.

    icon_locationMelbourne
    Reviewed: January 12, 2020

  • 9.7

    Good experience with Easyrentcars,

    Good

    icon_locationMelbourne
    Reviewed: January 10, 2020

  • 9

    Everything went very smooth

    We booked Ford Focus, but got a better car (Toyota Camry), were quite happy about it. Pickup and return was very smooth.

    icon_locationMelbourne
    Reviewed: January 5, 2020

  • 8.7

    Good value for money

    A little bit of confusion on the pick up location (in part due to the strange airport pick-up kerb layout), other than that the whole process went smoothly. For anyone that speaks Chinese, they have staff whole speak Mandarin.

    icon_locationMelbourne
    Reviewed: January 4, 2020

  • 9.3

    A positive experience

    The vehicle exceeded expectations as we were upgraded to a larger size car at no extra expense. Staff were courteous and helpful though having to pay an extra charge for a late pickup due to flight cancellations was harsh especially as Aurcar was staying open due to the Xmas demand. The vehicle did have minor damage to a fender that required taping to reduce damage. This was not noted at pick up and no compensation was offered to me for out of pocket expenses for the special vehicle tape. Overall though a positive experience all round.

    icon_locationMelbourne
    Reviewed: January 3, 2020

  • 5.7

    Terrible

    I didn't got the car I have booked for ( Camry ) and the counter staff tell that they will give me the smaller one ( Yaris ),of course I refused, then they offer me another one looks like a truck!!! So Bad. That took me a lot of time for negotiation and tried to solve the problem. Really not recommend this agent.

    icon_locationMelbourne
    Reviewed: January 3, 2020

  • 7.7

    Rental car was cheaper than other companies but took a long time to get the car.

    Took a while to phone through for shuttle to the store. At the store, we waited around 1.5 hrs before we got our car. They were so understaffed that the car was sitting there for a long time waiting for them to do a quick clean. At the end of my rental, I returned the car 1.5hrs early in case they were running late. However, after my flight home I received a call from Aucar to say I was suppose to return the car at this time. So had to explain to the staff I've already returned it earlier, I even signed off on their checklist. Based on my experience, this company is very unorganized. Base rental price was good but cost for additional driver was quite dear. If you use this company, make sure you allow more time for pickup and dropoff.

    icon_locationMelbourne
    Reviewed: January 1, 2020

  • 7

    Good

    They don't actually have Toyota Camry. We got another smaller car instead. Lucky that it was clean.

    icon_locationMelbourne
    Reviewed: December 29, 2019

  • 5.7

    Not commented

    Pick up experiences (unacceptable) - On arrival I made 29 calls before some answer my call. It took me 1 hour to reach Aucar. I used AU phone number to contact Aucar. - Aucar is really bad with managing their time. They knew how many customer they need to pick up but they failed to full fill their duty. They told me 10-15mins waiting times to pick me up from airport but it actually took them 30mins. Moreover, Aucar told me to walk from other end (avis) to their van (enterprise car rental) and told me to wait for next van because this van is full. So I waited 25 minutes for the next pick up. When next van arrived they told me to walk back to Avis end when they supposed to pick me up from enterprise end because they told me to wait there. Overall, their customer service really poor and timing is unacceptable. It took me 2 hours in the total. Note: It was 44degrees really sunny day. Car conditions: - I booked Compact - Ford Focus or similar but I got upgrade to camry. - There are scratches all over the car. - Fuel tank is not fill up. - Car was looking clean but smells like smoke in the car. It’s really bad. Overall, even though, I got up grade but it’s not so important to me because I booked smaller car for a reason, I want to be able to get around in the city easily. The car was running well but smells really bad.

    icon_locationMelbourne
    Reviewed: December 27, 2019

  • 9.3

    Excellent

    Car rental company did not have the specific car Audi Q5, even though booking says it is for specific car model. Nevertheless, counter staff offer free upgrade to Q7. Although he was holding the Q7 car key, but he cannot locate the Q7 in the car lots. In the end, I settled for a Volvo XC60 parked just right outside of the reception. To my surprise, the counter staff just blank out the printed text “Audi Q5” with correction tape on my rental agreement paper! And write over it “XC40”! He reasssured me this is fine. Now I know why the Q5 and Q7 are missing from the car park lot.

    icon_locationMelbourne
    Reviewed: December 22, 2019

  • 8.7

    Was a good trip.

    They have good options on car to select from.

    icon_locationMelbourne
    Reviewed: December 13, 2019

  • 10

    Excellent

    Good cars, good service

    icon_locationMelbourne
    Reviewed: December 11, 2019

  • 10

    Great experience. Clean car.

    Great service

    icon_locationMelbourne
    Reviewed: December 8, 2019

  • 7.7

    Absolutely great

    There is a lady who is extremely rude and unkind. Other than that, it’s all good

    icon_locationMelbourne
    Reviewed: December 7, 2019

  • 6.7

    Average

    The condition of the car asthetically was bad. Scratches and dings around the car. Booked a Toyota kluger but ended with a Nissan Pathfinder which was dated and old.

    icon_locationMelbourne
    Reviewed: December 6, 2019

  • 9.3

    Excellent

    Decent company and I got a really cheap car! + Upgrade for free.

    icon_locationMelbourne
    Reviewed: December 1, 2019

  • 9.7

    Great experience.

    The small car wasn't available, so I was upgraded for free to a SUV. It was roomier.

    icon_locationMelbourne
    Reviewed: November 30, 2019

  • 8.3

    Very Good

    Call for pick up method is waste the time for foreigner that may be can’t make the call. When return, you need to return at their store outside the airport, not suitable for early bird flight. But the car was Ok, I requested Camry but got Volvo v60

    icon_locationMelbourne
    Reviewed: November 28, 2019

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