Atlas Atlas Car Rental

Atlas with EasyRentCars

Atlas is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a Atlas rental, simplifying the process while maintaining the standards Atlas is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Atlas, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Atlas, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews

8.2

/10

Very Good
  • Vehicle condition

    8.2
    我是进度条
  • Vehicle cleanliness

    8.3
    我是进度条
  • Spaciousness

    8.3
    我是进度条
  • Counter staff

    8.4
    我是进度条
  • Pick-up location

    8.2
    我是进度条
  • Drop-off location

    8.3
    我是进度条
  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 9.8

    Great value & efficient service with a smile

    Like: Great value - Atlas was the cheapest of all the companies I checked online. Easy to book online, and reassuring email backup and instructions. Less than 5 minutes from and to Sydney airport by free courtesy bus, with minimal waiting. Free upgrade. Very friendly and helpful staff. Car in excellent condition. No hidden extras.
    Dislike: Everything was really good.

    icon_locationSydney
    Reviewed: June 15, 2018

  • 2.7

    Good

    Terrible services

    icon_locationMelbourne
    Reviewed: April 20, 2019

  • 4.0

    Has been horrific starting from getting the car thru credit card used for transaction.

    Atlas still havent refunded my security deposit though its over a month.. I rented the car on 9th March and its 17th April, there is no sign of refund. Every time I call them, they say its in process.

    icon_locationSouth Melbourne
    Reviewed: April 17, 2019

  • 8.0

    Time-consuming and disappointing

    Having to use my own toll account without clearly pointing this out during the booking process. Having not been told the free shuttle is not available after 4:30pm is also disappointing. These things make using this service again uninviting and a last resort.

    icon_locationBrisbane
    Reviewed: April 14, 2019

  • 9.0

    Great experience :)

    Service was fantastic! Didn’t catch the NZ lady’s name that dealt with us but she was awesome & very friendly. The vehicle itself was fantastic & cleanliness was spot on! No problems whatsoever and when we come back to the Gold Coast I’ll definitely hire again through atlas! I recommend 100% THANK YOU :)

    icon_locationGold Coast
    Reviewed: April 13, 2019

  • 8.7

    You get what you pay.

    The car was a Nissan Pulsar, good value for what the car offer. Just the speakers wasn't very well, some wheezing when the music was on, even not loud.

    icon_locationBrisbane
    Reviewed: April 11, 2019

  • 3.3

    The rental car had over 100,000kms on it, was in bad condition and the Atlas staff were grumpy.

    Tried to enforce the additional insurance. Lied to say it was mandatory.

    icon_locationSydney
    Reviewed: April 6, 2019

  • 4.0

    Poor experience all round.

    Car was dirty, dipped headlight didn’t work so couldn’t drive car at night. Fault showing low tyre pressure showing on pickup. Location nowhere near airport, not informed before booking.

    icon_locationPerth
    Reviewed: April 1, 2019

  • 5.7

    I'll reserve judgment when we get our bond back. Reading Google reviews does not inspire confidence.

    Bad condition externally with scratches and bumps; dirty interior and smelled of stale cigarettes.

    icon_locationMelbourne
    Reviewed: March 26, 2019

  • 10.0

    Atlas Car & Truck Rental anytime.....

    The staff was courteous and friendly. She gave sound on-the-road advice.

    icon_locationMelbourne
    Reviewed: March 23, 2019

  • 9.0

    A great rental car

    The staff is very efficient and available for all what you need..cheap and good company

    icon_locationPerth
    Reviewed: March 13, 2019

  • 9.0

    Excellent

    Only issue was trying to call them for pickup, very long time on hold before someone answered. Also some better directions to help find pick up location would be great, eg...brown section opposite hotel is better than bus zone M as i could not find any signs saying bus zone m.

    icon_locationMelbourne
    Reviewed: March 13, 2019

  • 10.0

    Fabulous value for money and excellent customer service!

    Ditto to the same comments above...Couldn’t have had a better experience or better service

    icon_locationCairns
    Reviewed: March 13, 2019

  • 9.3

    Excellent

    The rules say that the security amount will be refunded within 10 working days.It will be more than 10 weeks, Even though,I didn't get back my refund.Whenever I contact customer care,they promises that the security amount will be 2 business days..They said to me like 8 times..But no use.Try to get back my money.thanks.

    icon_locationGold Coast
    Reviewed: March 11, 2019

  • 9.0

    Great staff at Atlas

    Counter staff really friendly and played with our baby while we did paperwork. Very flexible.

    icon_locationPerth
    Reviewed: March 1, 2019

  • 6.3

    Very BAD with Atlas and good with easyrentcars.com

    When order online I didn't purchase insurance. During pick up the staff that serves me makes me feel uncomfortable and I felt kinda like threaten while he try to ask me to buy the insurance. Very don't care attitude and I don't feel like I'm welcome at all. Eventually I end up bought the insurance which I'm not happy and willingly AT ALL. Drop off staff was completely different from the pickup staff and if it's other way round it would be great. Dropped off the car and the staff checked the car and I even asked if everything is good and the staff said everything is good and I'm good to go. Called customer service to check about the deposit refund few days after and replied I should be able to get back my deposit on 22/2. Nothing happens until 26/2 and I have to call again and asked if there's any problem with the deposit refund, replied everything is good and they will send the request to the related department to process the refund. There's still no refund till the moment I write this comment which is already 1/3. Extremely disappointed and unhappy from the very beginning till this moment of time. Have to admit this company offers cheaper price compared to others but after this experience I won't even consider about this company ANYMORE regardless of how cheap they offer.

    icon_locationMelbourne
    Reviewed: February 28, 2019

  • 8.7

    The booking was easy, the car condition was excellent but disappointed by the time they are taking

    I had hired the car on 2nd Feb and returned it on 3rd Feb, its been more than 3 weeks but I haven't received back the security amount from Atlas. I have called them up twice in past 2 weeks, they just say that their automated refund system is failing and will escalate my request. But nothing has been done till date, thats very frustrating.

    icon_locationMelbourne
    Reviewed: February 27, 2019

  • 10.0

    Just pefrect and smooth, no problems at all.

    We were very satisfied :)

    icon_locationCairns
    Reviewed: February 20, 2019

  • 7.3

    Great value for money.

    When I rang Atlas from the airport I was asked which terminal I was in ... not sure, but that was corrected when I spoke with someone. But we found the pickup area quickly, the bus arrived within 10 minutes and I was served quickly at pickup and dropoff. My only comment was that the car had plenty of scraped paint and was dirty inside - but for the savings I made vs hiring from the airport, I didn't mind at all. I will be a returning customer!

    icon_locationMelbourne
    Reviewed: February 20, 2019

  • 2.0

    Customer Service so poor that I chose to leave without hiring a car!

    This is my first experience posting negative feedback for any business - so it was bad! The woman at the service counter needs some support in her job. People were lined up for service & she appeared stressed & miserable. Her communication was rude & abrupt. At one point she kicked us all out of the office so she could take a short break. She insulted me in front of a line of people waiting, announcing that I couldn't afford to pay when the issue was that I held cash & not a credit card. I was alone in a strange city with 2 children in tow. She upset me a lot. There was nothing easy about dealing with this company.

    icon_locationMelbourne
    Reviewed: February 14, 2019

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