AMIGO-Car-Rental is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a AMIGO-Car-Rental rental, simplifying the process while maintaining the standards AMIGO-Car-Rental is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from AMIGO-Car-Rental, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner AMIGO-Car-Rental, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
Very good service but not told car hire was off site and a shuttle bus would be required, so we did not know where to go.
Reviewed: March 14, 2019
Car very badly damaged which made us very uneasy and fearful we would be charged for damaged we had not done . We had full insurance which amigo autos did not recognise and the very surly staff in the office tried to sell us more insurance
Reviewed: March 20, 2019
Car was dirty on the outside. It was prebooked so should have been cleaned!
Reviewed: March 23, 2019
Waited three hours to get the car, Amigo handles by OK Rentals with ten counters but only two people serving. They tried to sell us protection and were very forceful that we take it etc. When we didn't they became quite rude.
Reviewed: April 10, 2019
The collection process is a shambles - hundreds of people waiting and not enough counter staff by far. This would put me off using this company again. One shuttle bus picking people up at the airport which only accommodates 12 people, so if you cant get on you have to wait for him to go and drop them off and come back. VERY POOR
Reviewed: May 2, 2019
Reviewed: May 7, 2019
At pick up tried to sell fully comp insurance but already had multi trip Zurich backed top up insurance. WS told this will not fully cover damage costs but ignored this and did not take extra insurance
Reviewed: May 13, 2019
Instructions for meeting the AA representatives was “Meet and Greet”.The assumption being in the Arrivals Hall!!l Too easy. After 20 mins of walking up and down the area and asking other car rental representatives for help nothing. Rang the AA contact no. three times to be told to ring customer services - no number given!! Approached the TUI rep to take up my free transfer to hotel and she helpfully pointed out and took us across the road and gave us instructions to find the meeting point. Twenty five minutes later a bus turned up. An hour and a half after entering the arrival hall arrived at AA.
Reviewed: May 30, 2019
The car condition was good. There was no amigo autos staff available and I was assisted by Ok Car rental staff instead.
Reviewed: May 30, 2019
No information on where to go when you arrive everything on documents in Spanish Had to walk around asking other car rental places what to do and where to go
Reviewed: June 22, 2019
There is no pick up at the location specify. Amigos also did not picked up the phone.
Reviewed: June 24, 2019
Nous avons récupéré une Citroën C3 quasi neuve. Etant donné l'attente au guichet, le monde présent et probablement une pénurie de personnel, nous avons du faire, seuls, l'état des lieux de la voiture. Nous n'avons rien remarqué de particulier mais nous sommes inexpérimentés en la matière. Le séjour s'est déroulé sans encombre. Au retour, le réceptionniste nous signale deux ou trois griffes sur le côté droit du parechoc arrière. Il établit aussitôt un document qu'il nous fait signer en nous l'expliquant en espagnol, langue que nous ne connaissons absolument pas, devant notre incompréhension manifeste, il s'essaie à l'anglais mais nous n'avons compris que par bribes que c'était pour l'assurance. Résultat: une facture de 360€ dont 60€ de frais de dossier Lorsque nous sommes allé contesté auprès de la responsable du site, elle nous a déclaré toujours en anglais mais sur un tempo qui nous a permis de comprendre que la voiture était neuve et que de toute façon nous avions signé le document… Nous hésiterons à l'avenir de louer par un site internet dont les prestations ne nous alertent pas sur ce genre d'aléas, quite à passer par une compagnie française qui dispose d'agences à l'étranger. Le prix d'annonce est attractif mais en définitive nous avons eu l'impression d'être des gogos et des vaches à lait. De plus nous n'avons pas de certitude que les griffes n'étaient pas déjà présentes au départ puisqu'il n'y a eu aucun constat contradictoire.
Reviewed: June 27, 2019
Ok cars where who I dealt with
Reviewed: July 9, 2019
No location to arrange pick up. After tracking down a phone number we found out it had been changed a couple of months ago. On arrival at the company we had to wait over an hour to get the vehicle as only one person was serving despite about 6 on site. The car was bumped, scratched and dirty outside.
Reviewed: July 9, 2019
Very misleading with fees and monies
Reviewed: July 11, 2019
Location was not clear when booking. Required a shuttle bus which was not sign posted. Took over and hour to find and I ended up requiring a taxi. Terrible that this was not made clear at booking. Booked from malaga airport.....Not located at airport at all!!
Reviewed: July 12, 2019
unclear as to where or how to get the transfer bus when found after a phone call ,then quite a wait for it to collect us, then a very long wait to book in to collect the car, collection/booking in process unclear and a very aggressive attempt at upselling by the staff
Reviewed: July 17, 2019
Better car than booked was offfered
Reviewed: July 22, 2019
The pick up was very difficult as I had received no map or directions and I didn’t know there was a shuttle bus. I used a taxi, who also struggled to find ‘Amigo Autos’ as it was inside a car rental building called OK Car Rentals (confusing).
Reviewed: August 1, 2019
La personne au guichet en plus d’être peu agréable a voulu nous vendre des assurances supplémentaires. Quand nous avons refusé, car nous avions déjà l’assurance Axa, il s’est montré arrogant en nous disant que la moindre rayure serait à notre charge car l’assurance ne nous couvrait pas du tout. Il a beaucoup insisté pour nous montrer les tarifs de l’agence en cas de rayure... et en nous recommandant plusieurs fois de prendre l’assurance. Vous faites le Check in seul. La voiture est livré très peu propre. Poussiéreuse et avec des taches de savon. Pour masquer les rayures et les mettre sur notre dos à notre retour ? Nous avons photographié toute la voiture sous toutes ses coutures. Pendant le Check in d’autres clients se sont fait embêter pour une rayure prise en photo mais non signifié sur le papier. Le retour s’est bien passé. Nous sommes tombé sur un agent sympa et agréable.
Reviewed: August 2, 2019
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