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AMIGO-Car-Rental with EasyRentCars

AMIGO-Car-Rental is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on EasyRentCars for a AMIGO-Car-Rental rental, simplifying the process while maintaining the standards AMIGO-Car-Rental is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from AMIGO-Car-Rental, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.
With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner AMIGO-Car-Rental, EasyRentCars promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.

EasyRentCars's guest reviews

6.4

/10

Average
  • Vehicle condition

    8.6
    我是进度条
  • Vehicle cleanliness

    8.2
    我是进度条
  • Spaciousness

    6.3
    我是进度条
  • Counter staff

    5.3
    我是进度条
  • Pick-up location

    3.3
    我是进度条
  • Drop-off location

    6.1
    我是进度条
  • Pick-up time

    over 60 mins
  • Drop-off time

    0-10 mins
  • 8.3

    Very Good

    Very good service but not told car hire was off site and a shuttle bus would be required, so we did not know where to go.

    icon_locationAlicante
    Reviewed: March 14, 2019

  • 5

    The car was advertised as on airport which it obviously wasn’t which was a great disappointment

    Car very badly damaged which made us very uneasy and fearful we would be charged for damaged we had not done . We had full insurance which amigo autos did not recognise and the very surly staff in the office tried to sell us more insurance

    icon_locationMallorca
    Reviewed: March 20, 2019

  • 6

    Your marketing is misleading!!

    Car was dirty on the outside. It was prebooked so should have been cleaned!

    icon_locationMalaga
    Reviewed: March 23, 2019

  • 5.7

    Average

    Waited three hours to get the car, Amigo handles by OK Rentals with ten counters but only two people serving. They tried to sell us protection and were very forceful that we take it etc. When we didn't they became quite rude.

    icon_locationMallorca
    Reviewed: April 10, 2019

  • 6.7

    Terrible lengthy pick up procedure!! - AND one shuttle bus to and from airport

    The collection process is a shambles - hundreds of people waiting and not enough counter staff by far. This would put me off using this company again. One shuttle bus picking people up at the airport which only accommodates 12 people, so if you cant get on you have to wait for him to go and drop them off and come back. VERY POOR

    icon_locationMallorca
    Reviewed: May 2, 2019

  • 6

    disappointed that we werent told that 1 ) pick up was via shuttle bus 2 ) 50 euro late pickup fee

    icon_locationMallorca
    Reviewed: May 7, 2019

  • 10

    Great rental at good price micro is great car with good spec.

    At pick up tried to sell fully comp insurance but already had multi trip Zurich backed top up insurance. WS told this will not fully cover damage costs but ignored this and did not take extra insurance

    icon_locationAlicante
    Reviewed: May 13, 2019

  • 7

    Administration could do better.

    Instructions for meeting the AA representatives was “Meet and Greet”.The assumption being in the Arrivals Hall!!l Too easy. After 20 mins of walking up and down the area and asking other car rental representatives for help nothing. Rang the AA contact no. three times to be told to ring customer services - no number given!! Approached the TUI rep to take up my free transfer to hotel and she helpfully pointed out and took us across the road and gave us instructions to find the meeting point. Twenty five minutes later a bus turned up. An hour and a half after entering the arrival hall arrived at AA.

    icon_locationMenorca
    Reviewed: May 30, 2019

  • 6.7

    No clear instructions and very confusing.

    The car condition was good. There was no amigo autos staff available and I was assisted by Ok Car rental staff instead.

    icon_locationIbiza
    Reviewed: May 30, 2019

  • 6.7

    Didn’t know what to do or where to go on arrival and no one mentioned about dropping the car off at

    No information on where to go when you arrive everything on documents in Spanish Had to walk around asking other car rental places what to do and where to go

    icon_locationIbiza
    Reviewed: June 22, 2019

  • 2

    There was no amigos car rental at the location specify, they do not work with hertz.

    There is no pick up at the location specify. Amigos also did not picked up the phone.

    icon_locationMallorca
    Reviewed: June 24, 2019

  • 6.7

    Arnaque

    Nous avons récupéré une Citroën C3 quasi neuve. Etant donné l'attente au guichet, le monde présent et probablement une pénurie de personnel, nous avons du faire, seuls, l'état des lieux de la voiture. Nous n'avons rien remarqué de particulier mais nous sommes inexpérimentés en la matière. Le séjour s'est déroulé sans encombre. Au retour, le réceptionniste nous signale deux ou trois griffes sur le côté droit du parechoc arrière. Il établit aussitôt un document qu'il nous fait signer en nous l'expliquant en espagnol, langue que nous ne connaissons absolument pas, devant notre incompréhension manifeste, il s'essaie à l'anglais mais nous n'avons compris que par bribes que c'était pour l'assurance. Résultat: une facture de 360€ dont 60€ de frais de dossier Lorsque nous sommes allé contesté auprès de la responsable du site, elle nous a déclaré toujours en anglais mais sur un tempo qui nous a permis de comprendre que la voiture était neuve et que de toute façon nous avions signé le document… Nous hésiterons à l'avenir de louer par un site internet dont les prestations ne nous alertent pas sur ce genre d'aléas, quite à passer par une compagnie française qui dispose d'agences à l'étranger. Le prix d'annonce est attractif mais en définitive nous avons eu l'impression d'être des gogos et des vaches à lait. De plus nous n'avons pas de certitude que les griffes n'étaient pas déjà présentes au départ puisqu'il n'y a eu aucun constat contradictoire.

    icon_locationMallorca
    Reviewed: June 27, 2019

  • 7

    No detail where to pick up hire car, I had to call the office then walk to minibus and then wait

    Ok cars where who I dealt with

    icon_locationMalaga
    Reviewed: July 9, 2019

  • 6

    Could have been better

    No location to arrange pick up. After tracking down a phone number we found out it had been changed a couple of months ago. On arrival at the company we had to wait over an hour to get the vehicle as only one person was serving despite about 6 on site. The car was bumped, scratched and dirty outside.

    icon_locationValencia
    Reviewed: July 9, 2019

  • 5.7

    Average

    Very misleading with fees and monies

    icon_locationAlicante
    Reviewed: July 11, 2019

  • 7.3

    Good price terrible information

    Location was not clear when booking. Required a shuttle bus which was not sign posted. Took over and hour to find and I ended up requiring a taxi. Terrible that this was not made clear at booking. Booked from malaga airport.....Not located at airport at all!!

    icon_locationMalaga
    Reviewed: July 12, 2019

  • 6

    very bad experience

    unclear as to where or how to get the transfer bus when found after a phone call ,then quite a wait for it to collect us, then a very long wait to book in to collect the car, collection/booking in process unclear and a very aggressive attempt at upselling by the staff

    icon_locationMallorca
    Reviewed: July 17, 2019

  • 8.3

    Pretty good

    Better car than booked was offfered

    icon_locationIbiza
    Reviewed: July 22, 2019

  • 7.7

    Lovely car, great value for money. Pick up is by shuttle bus.

    The pick up was very difficult as I had received no map or directions and I didn’t know there was a shuttle bus. I used a taxi, who also struggled to find ‘Amigo Autos’ as it was inside a car rental building called OK Car Rentals (confusing).

    icon_locationMalaga
    Reviewed: August 1, 2019

  • 4.7

    A éviter ou faire preuve de prudence

    La personne au guichet en plus d’être peu agréable a voulu nous vendre des assurances supplémentaires. Quand nous avons refusé, car nous avions déjà l’assurance Axa, il s’est montré arrogant en nous disant que la moindre rayure serait à notre charge car l’assurance ne nous couvrait pas du tout. Il a beaucoup insisté pour nous montrer les tarifs de l’agence en cas de rayure... et en nous recommandant plusieurs fois de prendre l’assurance. Vous faites le Check in seul. La voiture est livré très peu propre. Poussiéreuse et avec des taches de savon. Pour masquer les rayures et les mettre sur notre dos à notre retour ? Nous avons photographié toute la voiture sous toutes ses coutures. Pendant le Check in d’autres clients se sont fait embêter pour une rayure prise en photo mais non signifié sur le papier. Le retour s’est bien passé. Nous sommes tombé sur un agent sympa et agréable.

    icon_locationMallorca
    Reviewed: August 2, 2019

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