ACE-Rental-Cars ACE-Rental-Cars Car Rental

ACE-Rental-Cars with EasyRentCars

A Trusted EasyRentCars Partner

Founded in Auckland in 1987, ACE Rental Car started only with a fleet of 2 to target the more price sensitive local travelers. Working hard to keep their prices low and quality high, ACE Rental Cars has since expanded into neighboring Australia targeting the New Zealand Tourist. Since its acquisition by Hertz, ACE Rental Cars has since grown to operate 17 Branches in 15 Australasia cities.
At EasyRentCars, we pride ourselves on working with the best in the industry to provide you with the best reliable products. We are proud to be working with ACE to bring to you the best there is to offer.

Various Cars to Rent around the World

After its acquisition by Hertz, it has now expanded to offer you economical and premium forms of travel. ACE still stays committed to targeting the budget-focused domestic and inbound travel market.

Vision: Why would you go anywhere else

ACE Rental Cars is Committed to being the market leader for the supply of affordable, modern rental vehicles in New Zealand and Australia. By placing a high importance on simplicity, they provide the exceptional customer experience. Having won the Canstar Blue Awards for customer satisfaction and value for money, ACE has been living true to their Vision. Enjoy the convenience of customizing your rental experience with ease and immense support by renting with ACE Rental Cars through EasyRentCars.

EasyRentCars's guest reviews

8.5

/10

Very Good
  • Vehicle condition

    8.3
    我是进度条
  • Vehicle cleanliness

    8.6
    我是进度条
  • Spaciousness

    8.8
    我是进度条
  • Counter staff

    8.8
    我是进度条
  • Pick-up location

    8.4
    我是进度条
  • Drop-off location

    8.6
    我是进度条
  • Pick-up time

    10-30 mins
  • Drop-off time

    10-30 mins
  • 7.7

    Will hire again. Overall experience was quite good.

    Pros: Good value for money. Cons:The wait at the airport was quite long. While other operators came in more frequently the Ace Rental pick up van frequency was not good, may be because it was a public holiday that day.

    icon_locationMelbourne
    Reviewed: April 24, 2019

  • 9.7

    Excellent

    Received a free upgrade from a Corolla to a Camry since they didn't have a Corolla available.

    icon_locationBrisbane
    Reviewed: April 23, 2019

  • 9.0

    Excellent

    Although I contacted the staff the day before to confirm the baby seat, they could not find any record of it ever being booked. The lady was rude and not very helpful at all, says it was our fault for booking through an agency

    icon_locationPerth
    Reviewed: April 23, 2019

  • 6.3

    Affordable car rental.

    Did not get a Corolla as illustrated so luggage space was a struggle. No floor mats. Very small pickup/drop off area for number of cars. Very competitive rental pricing.

    icon_locationBrisbane
    Reviewed: April 23, 2019

  • 9.3

    fair for value

    There was no problem but odometer shows over 170000km. Scary a little bit.

    icon_locationDunedin
    Reviewed: April 23, 2019

  • 8.3

    Thank you for picking me up from the airport and also thank you for them wanted to dropped me off.

    The car that I rented had a license plate from different state. I would had prefer Adelaide one. The car back bumper had damage on it, too many scratches on the vehicle. I had to take pictures in case they would say that I did it. I don’t want such headache. However thank God that they didn’t say anything when I return the car. It’s just makes a person worried to take a car with too many things going on on it. Hadn’t I taken pictures who knows what would had happened. Next time I’ll make sure I don’t gets a car with a different license plate.

    icon_locationAdelaide
    Reviewed: April 23, 2019

  • 7.0

    Overall good

    Was given a Nissan x-Trial during the collection of the vehicle. Internal cleanliness of the vehicle could be improved as the was dirty with the floor mat full of sands.

    icon_locationMelbourne
    Reviewed: April 23, 2019

  • 4.7

    Probably wouldn't use again

    Car was damaged and in poor condition inside and out. When we mentioned this the counter staff didn't seem to care. We weren't shown around the car or given instruction. It had alot of miles on the clock and we were concerned it would get us to our destination. The age and condition of the car it should not be on the road for hire. For the amount of money we paid for hire we did not expect to get something as old and damaged. We are going to put in a complaint to both ACE and AXA insurance. We are still awaiting the return of the $750 holding fee from ACE.

    icon_locationAuckland
    Reviewed: April 22, 2019

  • 10.0

    Great price and service

    Ace were great

    icon_locationMelbourne
    Reviewed: April 16, 2019

  • 9.7

    Great car at amazing value price

    Modern well maintained vehicle. Airport shuttle was seamless and too easy.

    icon_locationBrisbane
    Reviewed: April 16, 2019

  • 10.0

    Very reliable and trustful companies. I would recommend them!

    Excellent company. Everything worked as expected. No extra hidden costs.

    icon_locationMelbourne
    Reviewed: April 16, 2019

  • 10.0

    overal good. a lit bit of worry when have 24-48 hour confirmation

    overall oke... nice car. nice sales.

    icon_locationPerth
    Reviewed: April 15, 2019

  • 9.7

    Great Service

    Great counter staff. Vehicle ready to go

    icon_locationMelbourne
    Reviewed: April 14, 2019

  • 7.7

    It was ok but i felt like i was trickef into paying 2 insurance that i didnt need.

    icon_locationAuckland
    Reviewed: April 13, 2019

  • 10.0

    Brilliant customer care

    Ladies at ACE were super helpful. They advised me of a road closure which would have impacted on my business trip. Car was in excellent condition and didn't small like a usual rental car. Will be using these guys every time. Cheers

    icon_locationQueenstown
    Reviewed: April 12, 2019

  • 8.3

    when picking up the vehicle counter lady asked another 5000/= bond which was not mentioned with the

    icon_locationQueenstown
    Reviewed: April 11, 2019

  • 9.0

    Exceptional Service. Highly Recommend.

    Ace Rental Cars Staff were great. We obviously underestimated the size of the car and your staff offered a larger car which we declined. But was thankful for the offer. Please congratulate your staff for their empathy and professionalism.

    icon_locationBrisbane
    Reviewed: April 11, 2019

  • 4.3

    Never ever again

    Disconnected customer experience, poorly informed customer service staff and tried to take credit card details when they weren't required and couldn't point to a policy that said why they had to

    icon_locationWellington
    Reviewed: April 9, 2019

  • 7.0

    The car had milk or something previously spilled in it. The car really stank and was very unpleasant

    The car had milk or something previously spilled in it. The car really stank and was very unpleasant. I wouldn't give that to a paying customer. Disappointed we paid for the rental and got given a car that clearly had a bad smell. Disappointing considering the rest of the process was great.

    icon_locationAuckland
    Reviewed: April 9, 2019

  • 9.3

    Excellent

    Waited for a long time when dropping off the car.

    icon_locationBrisbane
    Reviewed: April 9, 2019

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