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Europcar, Brisbane Airport Car Rental

Europcar 3000+ ratings, 30 reviews

Brisbane, Queensland, Australia

8.7 / 10 Very Good

Europcar - Brisbane Airport Information, Car Rental Instructions & Policies

Store Location

TERMINAL BUILDING

Telephone

+61 (0) 7 38748150

Pickup from Branch or Car Park & After Hours Pickup

The Europcar - Brisbane Airport car rental location is in terminal

You can walk to the counter of Europcar - Brisbane Airport car rental.

Please follow instructions in airport to Europcar counter to pick up your car. Please contact branch if needed.

Return to the Store, Car Park or Key Box & After Hours Return

Please park your car to designated parking lot, and return your key to counter in terminal. Please contact branch if needed.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59
05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
AUD 10030-60

Landrover Discovery Sport (inc Gps)

Mercedes Benz A200

Bmw X5

Bmw X1 Xdrive 25i (inc Gps)

Bmw 2 Series Convertible (inc Gps)

Mercedes Classe E 220d Boite

Mercedes Benz C300 Cabriolet (inc Gps)

Audi A4

Mercedes Benz Cla 200

L Volvo Xc60

Bmw X5 Xdrive 30d (inc Gps)

Pack up ^
AUD 10015-30

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, DinersClub, AMEX

Visa Master DinersClub AMEX

UnionPay,Visa Electron,DinersClub,Maestro,JCB,Debit Mastercard,Discover,Visa Debit,AMEX,UnionPay,Visa Electron,DinersClub,Maestro,JCB,Debit Mastercard,Discover,Visa Debit,AMEX are not accepted.

Note that two credit cards may be asked for upon pickup if your rental car falls into these car types: Landrover Discovery Sport (inc Gps), Mercedes Benz A200, Bmw X5, Bmw X1 Xdrive 25i (inc Gps), Bmw 2 Series Convertible (inc Gps), Mercedes Classe E 220d Boite, Mercedes Benz C300 Cabriolet (inc Gps), Audi A4, Mercedes Benz Cla 200, L Volvo Xc60, Bmw X5 Xdrive 30d (inc Gps)

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

18 - 99 years old

Young Driver Fee applies at 18 - 25 years old with charge of AUD 27 - 37.3603016 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Depending on car models, bringing rental cars to below countries is allowed and free of charge:
Representative Car Models Islands

Mercedes Classe V

Mercedes Benz C300 Cabriolet (inc Gps)

Griffiths Island

While travelling on a ferry or barge, the vehicle is not covered by the Damage Liability Fee. The customer is fully responsible for any damage that occurs to the vehicle or damage caused by the vehicle while it is on the ferry. This includes submersion, in the event of the ferry/barge sinking.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
North Stradbroke Island, South Stradbroke Island, Bruny Island, Magnetic Island, Mornington Peninsula, Phillip Island, Kangaroo Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to the Australian islands that are not listed in Free of Charge, Conditional is not allowed.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Brisbane Airport

Railway Stations

0.7 mi from International Terminal Railway Station

3.6 mi from Doomben Station

7.4 mi from Central Station

Hotels

0.5 mi from Pullman Brisbane Airport

0.5 mi from ibis Brisbane Airport Hotel

2.4 mi from Novena Palms Motel

Other Landmarks

7.2 mi from Customs House

8.2 mi from State Library Of Queensland

8.4 mi from Sky Needle

Map view of Europcar Store Location
coordinates: -27.3942 153.1153
Guest Reviews

Total points: 8.7 / 10 Very Good

  • Vehicle condition: 9.2
  • Vehicle cleanliness: 8.6
  • Spaciousness: 9.2
  • Counter staff: 8.5
  • Pick-up location: 8.4
  • Drop-off location: 8.5
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • M.GOTO

    Brisbane

    10 /10 Excellent

    Reviewed: January 26, 2020

    車も凄く綺麗で車を借りるのにもすごくスムーズにに借りれました。
    Read More >
  • D Estreich

    Brisbane

    8 /10 Very Good

    Reviewed: January 26, 2020

    The drop off location in Hervey Bay charges for $60 of fuel when the vehicle was completely refuelled at the airport fuel station (some 100 metres down the road) which we paid special attention to do because I am very aware of the exorbitant rates charges to refuel. It was completely full, the fuel bowser clicked multiple times as I continued to try to fill it. It was not possible for us to put any more fuel into the vehicle.
    Read More >
  • Anonymous

    Brisbane

    10 /10 Excellent

    Reviewed: January 26, 2020

    As expected car was new, rental staff very friendly and efficient.
    Read More >
  • Anonymous

    Brisbane

    10 /10 Excellent

    Reviewed: January 26, 2020

    Overall great experience, no issues whatsoever. Will book again
    Read More >
  • Anonymous

    Brisbane

    9.3 /10 Excellent

    Reviewed: January 26, 2020

    全般的にとても満足です。 唯一カーナビが使い難かったことだけがちょとだけ残念です。 具体的には携帯の検索で出てくる場所名をインプットしても出てこずコンシェルジェに頼んだりして結構苦労しました。 カーナビがあったので色んなとこに行けたので今回は凄く満足の旅行でしたのでカーナビの使いやすさは必須です!
    Read More >
  • Anonymous

    Brisbane

    8.7 /10 Very Good

    Reviewed: January 26, 2020

    We tried to drop off the car at 12.55pm on Saturday, 4 Jan in their city location but they refused to accept the car as they close at 1pm. We had to pay parking fees of 25$ over night due to that.
    Read More >
  • A.gibson

    Brisbane

    9.8 /10 Excellent

    Reviewed: January 26, 2020

    Like: Got a 1.4lt turbo Golf automatic. A great little car, solid feel on the road and not bad economy.
    Dislike: Nothing. Quite happy with the rental.
    Read More >
  • J.Wise

    Brisbane

    8.2 /10 Very Good

    Reviewed: January 26, 2020

    Like: The upgrade to a BMW for a low additional fee with unlimited kms and same insurance
    Dislike: Additional fees not disclosed which added up to $30-$40
    Read More >
  • James

    Brisbane

    9.3 /10 Excellent

    Reviewed: January 26, 2020

    Great service from staff at pick up
    Read More >
  • j.stewart

    Brisbane

    8.3 /10 Very Good

    Reviewed: January 26, 2020

    Annoyed that they hit you with extra insurance sales talk as explain that I have booked through another party and hard to sort out insurance if anything goes wrong
    Read More >
  • J.ONeill

    Brisbane

    8.7 /10 Very Good

    Reviewed: January 26, 2020

    Counter staff very helpful. The website easy to use.
    Read More >
  • Ellie

    Brisbane

    9.7 /10 Excellent

    Reviewed: January 26, 2020

    Got upgraded to a SVU/ larger car than the one we booked. Very competitive price.
    Read More >
  • SMegumi

    Brisbane

    10 /10 Excellent

    Reviewed: January 26, 2020

    清潔で新しいトヨタの車でした。 簡単に車を見つける事が出来るし、初めて外国でレンタカーを使いましたが、問題なく運転でき、返却出来ました。また利用したいです。
    Read More >
  • J.Frankham

    Brisbane

    9.6 /10 Excellent

    Reviewed: January 26, 2020

    Like: Very Enjoyable with a New Car
    Read More >
  • K.McTigue

    Brisbane

    6 /10 Average

    Reviewed: January 26, 2020

    The car was dirty on the outside and windows were very dirty with marks all over them . The body of the car was also marked and dirty. The inside was grubby and dirty and generally unkempt with rubbish still inside from last customer. I raised the concerns and was told two day rental would be discounted from my bill. I have emailed and been told that this was not possible as I’d prepaid,so was told money already taken in the form of additional drivers ! I am not clear how much this is in relation to two days of rental , I am not clear how this money was paid back to my account without a card or pin present, I would Like clarifyication
    Read More >
  • k.whitby

    Brisbane

    8 /10 Very Good

    Reviewed: January 26, 2020

    good counter staff
    Read More >
  • W.McKelleher

    Brisbane

    8.8 /10 Very Good

    Reviewed: January 26, 2020

    Like: We were upgraded to a better vehicle.
    Dislike: very little explanation on how to use the car. Since we were not familiar, it took some time to become acquainted.
    Read More >
  • C.Scott

    Brisbane

    8.2 /10 Very Good

    Reviewed: January 26, 2020

    Dislike: Info from Easyrent not clear about passing on the rental to Europcar. Made it confusing when picking up car.
    Read More >
  • A.H

    Brisbane

    9.7 /10 Excellent

    Reviewed: January 26, 2020

    It was busy at the counter but staff were quick to try and sort people out. We paid for a sat nav as extra with them and it was pretty useless and we relied on our phone for maps the whole trip. otber than that all smooth.
    Read More >
  • A.White

    Brisbane

    10 /10 Excellent

    Reviewed: January 26, 2020

    Very good
    Read More >
  • K.Large

    Brisbane

    9 /10 Excellent

    Reviewed: January 26, 2020

    Great customer service on pick up.
    Read More >
  • Anonymous

    Brisbane

    6.7 /10 Average

    Reviewed: January 26, 2020

    The counter staff were negative that I booked through easy rent cars. There was a discrepancy between the deposit listed on the website and the actual deposit they charged. The lady challenged our choice of car insisting we needed to upgrade to a larger one.
    Read More >
  • Anonymous

    Brisbane

    7.3 /10 Good

    Reviewed: January 26, 2020

    Car had not had its interior cleaned. Rubbish in the car from a previous customer (water bottle, hire car signage etc)
    Read More >
  • Anonymous

    Brisbane

    2 /10 Poor

    Reviewed: January 26, 2020

    Ridiculously expensive compared to competitors! Charging a extra fee for a 22yo full license driver that equals to nearly the entire rental amount is insane! Will never book with Europcar again! Save your money and book with the smaller less known companies and you’ll save a fortune
    Read More >
  • J.Darcey

    Brisbane

    10 /10 Excellent

    Reviewed: January 26, 2020

    Like: Free upgraded to a new luxury BMW SUV, staff friendly and professional with no hard sell for extras.
    Read More >
  • H.Yong

    Brisbane

    9.6 /10 Excellent

    Reviewed: January 26, 2020

    Like: The vehicle was as good as new
    Dislike: Nil
    Read More >
  • I.Pasca

    Brisbane

    10 /10 Excellent

    Reviewed: January 26, 2020

    Like: Service
    Read More >
  • Simon Neo

    Brisbane

    9 /10 Excellent

    Reviewed: January 26, 2020

    Like: I rented cars from Europcar in both Melbourne and Brisbane, and their vehicles were in good condition.
    Dislike: For Europcar, they could consider providing a summary of information about the nearest petrol stations to Europcar car return locations. It would provide drivers an ease of mind when returning the vehicles in full petrol tank. In addition, Europcar could consider pasting a decal on the windscreen that provide information on the type of petrol (RON91,95,98) to refill, as well as helpline contact number (24 hours) to call in case of emergency. As for EasyRentCars, maybe you could consider having a points reward system so that customers will always use your system and services. It could be free upgrade of vehicle, extra days drive, waiver of baby seat fees etc. If possible, it would be great to tie up with other online platform such as Hotel.com or booking.com, so that if we book a vehicle through them or hotel through EasyRentCars, customers could enjoy better rates. Just some feedbacks to stay ahead of competitions.
    Read More >
  • R.Ballestra

    Brisbane

    9.6 /10 Excellent

    Reviewed: January 26, 2020

    Like: Good servic
    Dislike: Nothing
    Read More >
  • Anonymous

    Brisbane

    9 /10 Excellent

    Reviewed: January 26, 2020

    Awesome prices! Car was picked up in excellent condition and very satisfied
    Read More >
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