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OK RENT A CAR, Faro Airport Car Rental

OK RENT A CAR 2000+ ratings, 18 reviews

Faro, Algarve, Portugal

6.4 / 10 Average

OK RENT A CAR - Faro Airport Information, Car Rental Instructions & Policies

Store Location

Estrada do Aertoporto n 322A,

Telephone

00 34 902 36 06 36

Pickup from Branch or Car Park & After Hours Pickup

Pickup instruction is being collected.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00
07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
EUR 150-25030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

Visa Master

E-voucher

A print-out voucher is more accepted in this store.

Driver age requirements

19 - 75 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Domestic License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Driving License issued in Portugal

Please provide the local driving license at pick-up.

For local renters, you need to bring:

Driving License issued in Portugal

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 mi from Faro Airport

Railway Stations

1.5 mi from Faro Train Station

Hotels

0.8 mi from Pine Trees House

0.8 mi from Hotel 3K Faro Aeroporto

1 mi from Coloured Studio

Map view of OK RENT A CAR Store Location
coordinates: 37.014425 -7.965911
Guest Reviews

Total points: 6.4 / 10 Average

  • Vehicle condition: 8.4
  • Vehicle cleanliness: 8.5
  • Spaciousness: 7.0
  • Counter staff: 4.7
  • Pick-up location: 3.8
  • Drop-off location: 5.7
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins
  • A.Jones

    Faro

    7.7 /10 Good

    Reviewed: February 17, 2020

    Good service once we found the pick-up location
    Read More >
  • P.Barnes

    Faro

    9.3 /10 Excellent

    Reviewed: February 17, 2020

    Great car and service.
    Read More >
  • E.Ulmann

    Faro

    6.7 /10 Average

    Reviewed: February 17, 2020

    Charged 50 for late drop off, despite the flight being delayed and details provided to the company. Charged an extra driver fee at the counter despite having already paid on booking. Woman on desk was uncooperative and unhelpful.
    Read More >
  • J.BECKER

    Faro

    4.3 /10 Average

    Reviewed: February 17, 2020

    Personnel qui profite de chaque occasion pour nous faire adhérer à des assurances qui sont déjà prises en compte avec le réseau VISA. L’hotesse nous force la main sinon nous ne pouvions retirer le véhicule
    Read More >
  • Anonymous

    Faro

    5 /10 Average

    Reviewed: February 17, 2020

    Personnel très peu aimable. Aucun compréhension!!! Micro coup de portière d'un autre véhicule...300€...et j'ai fait un nettoyage complet du véhicule avant de le rentre! Je vous déconseille de continuer à travailler avec eux...
    Read More >
  • S.Stoneman

    Faro

    6.7 /10 Average

    Reviewed: February 17, 2020

    Difficult to find the rep who then transported us in a minibus and the charges were not clear when we left, we were just told it would all be automatically processed.
    Read More >
  • R.Flood

    Faro

    4.7 /10 Average

    Reviewed: February 17, 2020

    No obvious sign posting at the airport as to where to find the car rental. After wandering around for 40 minutes we bumped into another couple who were looking for the car rental also and eventually we found a driver who would bring us by minibus to the car rental centre a ten minute drive from the airport. The staff were very rude and unhelpful. We had already purchased additional insurance but they insisted we pay another 85 euro for insurance as my card would not accept a 1,100 euro hold. they would not let me use another card. They charged 108 euros for petrol and then also tried to charge 9 euro for an electronic toll rental. When asked what this was about she said it was Incase we wanted to use tolled roads. We explained we would be staying locally and then the lady said it was very unlikely we would need it. After one drive the toll bleeped giving us a 40 euro fine. Awful experience with many hidden extras. Never again.
    Read More >
  • P.Donaldson

    Faro

    2 /10 Poor

    Reviewed: February 17, 2020

    Unfortunately ok rent a cars have once again cheated us out of money.the first time we booked with them included in the contract was a free additional driver.when we gat to collect the car they said it was your responsibility to provide this and we would have topay additional euros 50.we didn’t pay and made do with one driver .You eventually gave us a $50 credit to compensate for taxis. As we had $50 credit we booked again with yourselves 6-18th sept.we arrived at pickup point and no shuttle was waiting(another gentleman was also waiting) we phoned 2 times to spain to report this and eventually shuttle arrived.By the time we got to ok office it was after 10.00 and the lady insisted we pay€50 for late pickup even though we were waiting for shuttle before 10.00 so not our fault. The other gentle man also had to pay.l can honestly say l have never been served by such a rude unhelpful person before. When we returned the car it was checked over ,all ok Our credit card statement has just arrived and your charge for car hire is correct ,plus the50 euros out of hours which should not be charged,but also a charge for euros 90.57 which we have no idea about Ok rent a car is obviously a dishonest company and needs to be stopped from trading Please look into these claims as we would like these amounts refunded
    Read More >
  • Michal

    Faro

    9.3 /10 Excellent

    Reviewed: February 17, 2020

    Są trochę dalej od lotniska, ale to nie stanowi problemu dla kogoś kto ma google Maps. Nie korzystałem z ich transferu. Jechałem pociągiem do Faro. Samochód w bardzo dobrym stanie.
    Read More >
  • M khan

    Faro

    9 /10 Excellent

    Reviewed: February 17, 2020

    Great car, great price
    Read More >
  • A.Khan

    Faro

    10 /10 Excellent

    Reviewed: February 17, 2020

    Great car great price
    Read More >
  • Vaughan

    Faro

    2 /10 Poor

    Reviewed: February 17, 2020

    There was no one to collect us at the airport to take us to the hire car despite having been given our flight number. Airport information had no idea where to meet the driver and we were directed to several incorrect locations.
    Read More >
  • C.BRETON

    Faro

    7.7 /10 Good

    Reviewed: February 17, 2020

    Service déplorable à l'arrivée. Au bout d'une heure d'attente, nous avons du prendre un taxi et le payer 10€ de notre poche. Au comptoir une petite jeune mignone et sympathique mais inefficace au possible à répondre à nos questions. Et à la restitution autre problème : nous avons fait le plein comme convenu à Albuferia jusqu'au clic de la pompe malgré qu'il manquait une 1/2 barre. Le temps d'arrivée au bureau depuis albuféria, il manquait une barre complète. Il nous a donc été reproché de n'avoir faite le plein complet. On nous a donc laisser le choix de retourner compléter le réservoir ou de nous facturer 18€ d'essence en moins et 25€ de taxe supplémentaire. Sauf que le chauffeur devant nous emmener à l'aéroport ne souhaitait pas attendre donc il ne nous restait plus qu'à payer Par contre, les 10€ payés de ma poche à l'aller, personne ne m'a proposé de me les rembourser alors que cela n'était pas de notre faute !! Pour finir, très mécontente de vos prestations, je ne suis pas prête de recommencer à y faire appel.
    Read More >
  • D.Gibson

    Faro

    3 /10 Poor

    Reviewed: February 17, 2020

    Rip off
    Read More >
  • C.McGinn

    Faro

    9.3 /10 Excellent

    Reviewed: February 17, 2020

    The biggest disappointment is not necessarily with OK Car Rentals, it's with the signing in the airport. WE could find the K+F (Kiss and Fly) zone as it's not signposted. We ended up at Parking zone 4 who directed us back to the main building and the covered area which we now understand is the K+F area. You need a better way to describe where the driver will be picking clients up from. Other than that everything was superb.
    Read More >
  • Anonymous

    Faro

    6 /10 Average

    Reviewed: February 17, 2020

    Location super hard to find, and obligation to take their fucking insurance because my card was only “debit” card, while in France I never had ANY problem! Never again with this compagny !!!
    Read More >
  • Anonymous

    Faro

    6.3 /10 Average

    Reviewed: February 17, 2020

    really bad experience, they charged me 200 euro per small paint spatter and then I've tried to contact them and they didn't replied. It took 2 months!
    Read More >
  • Th 74

    Faro

    6.3 /10 Average

    Reviewed: February 17, 2020

    Ok
    Read More >

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