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tamra, Rent-a-car - Jeju Island Car Rental

tamra 4000+ ratings, 72 reviews

jeju-do, Jeju, South Korea

8.2 / 10 Very Good

tamra - Rent-a-car - Jeju Island Information, Car Rental Instructions & Policies

Store Location

5 Gonghang-Ro Yongdam 2 Dong, Cheju, Jeju-do, South Korea

Telephone

+82 1644-3302 / +82 647423300

Pickup from Branch or Car Park & After Hours Pickup

The tamra - Rent-a-car - Jeju Island car rental location is located out of the airport

You can arrive of tamra - Rent-a-car - Jeju Island car rental by free shuttle bus.

The store is located 5 minutes drive from the airport. Please contact the branch after arriving at Jeju Island. A free shuttle bus will be provided by the branch to pick up the car. (Branch's whats App number is +821067685427. ) The spot of shuttle bus pick up video: https://www.youtube.com/watch?v=ByVhxFhWB7U

Return to the Store, Car Park or Key Box & After Hours Return

Please return to the store and transfer to the airport by the store.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD 10030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, DinersClub, JCB, AMEX

Visa Master DinersClub JCB AMEX

Discover,UnionPay are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

21 - 70 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

kor_license + Korean Alien Registration Card

The ID for foreigners which sent by Korean government

Driving License of the Peoples\'s Republic of China, hk license, Notarized English translation, Translation of International Driver License are not allowed for rentals in South Korea

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Jeju Airport

Other Landmarks

1.2 mi from Jeju Halla General Hospital

Map view of tamra Store Location
coordinates: 33.5048181 126.496896
Guest Reviews

Total points: 8.2 / 10 Very Good

  • Vehicle condition: 7.6
  • Vehicle cleanliness: 7.9
  • Spaciousness: 8.1
  • Counter staff: 8.6
  • Pick-up location: 8.5
  • Drop-off location: 8.5
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Jessie T.

    jeju-do

    8.7 /10 Very Good

    Reviewed: January 19, 2020

    We booked a Kia Morning but they gave us a Chevrolet Spark instead. Besides that, their customer support is slow. I called to ask for help but they replied me on the next day. Luckily it wasn't any urgent matters, Tamra can work better in this. Other than that, everything is good!
    Read More >
  • P.Liao

    jeju-do

    8.7 /10 Very Good

    Reviewed: January 19, 2020

    Excellent service, multiple languages
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  • H.GOH

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    Everything was smooth from booking till the day we arrived to pick up the car. I really appreciated their sales support, Megan responded to us very fast via email, as they was flight delay. So we informed them about the changed of pick up time. good job!
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  • J.Goh

    jeju-do

    9.7 /10 Excellent

    Reviewed: January 19, 2020

    Excellent. They have a WhatsApp chat service which is very helpful for visitors with only a data plan. They even contacted me on the day of rental to confirm my arrival. Unfortunately, because it was not easy to know Tamra closes at 8pm at the time of booking on EasyRentCars (my flight landed at 8.30pm), I almost could not collect my vehicle and it would have destroyed my itinerary. Fortunately, Tamra helped me to arrange for a late pickup smoothly, and checked in on me to see if I picked up the car in the end. They even reminded me to take pictures of the car, something a new rental car driver may not do. The return process was extremely smooth too. 10/10 would rent again.
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  • Y.Wong

    jeju-do

    9 /10 Excellent

    Reviewed: January 19, 2020

    Good service, vehicles in good condition. It'd be informative if they can brief customers how much is needed to fill up the tank, especially when the car is not initially at full tank. We sort of needed to guess how much we need to pay and outdid the tank in the end.
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  • Anonymous

    jeju-do

    7 /10 Good

    Reviewed: January 19, 2020

    1. Given a car different from one I booked. 2. The car had empty fuel tank, with red warning light. 3. When questioned why empty tank, I was given a foolish verbal explanation by a man (a manager, I think, who is not a local Korean) that there is restriction by the Korean authorities in filling up rental cars. This is really insulting my intelligence, to say the least), just to find an excuse. 4. A requested for the car I booked weeks ago, with full fuel, but was told I need to wait for the car to be available when returned by user.!! 5. Finally after arguing, I was offered a bigger car, not of my choice, with slightly more than a quarter tank. 6. With no choice, I took this car which was difficult for me to drive, and costs me much more in fuel cost. 7. All in all, I had an unpleasant experience upon arrival at Tamra, and it ruined the start of my holiday in Jeju to some extent.
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  • T.Wong

    jeju-do

    5.3 /10 Average

    Reviewed: January 19, 2020

    The car was dirty and not cleaned properly. The windscreen wasn't cleaned properly and was difficult to see through at night. The car condition wasn't great - there were issues with the gear which didn't affect the drive however you could hear sounds when you were turning the steering wheel to the left. The wheel didn't have enough air either. It was a bit of a hassle having to take a shuttle bus from the airport to collect the car. Waiting for the shuttle bus to arrive, and waiting for other passengers took some time.
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  • A.Blank

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    Everything perfect
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  • Yeong Sheng

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    Overall experience was good. Staff provided friendly service.
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  • Anonymous

    jeju-do

    5.3 /10 Average

    Reviewed: January 19, 2020

    It was an old smelly car! Never had before. As it was an LPG tank in the storage space we could not fit our luggage! Aft seat belt lock was broken! No other car available and Tamra rejected to come to our Hotel to repair! Address in www was wrong so we had big difficulties to return the car Further it was said: if you like to have a safe car you have to pay more....
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  • Faydi Kang

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    The car was in good condition, but the best of Tamra is the manager which able to communicate in English makes the whole rental process so much easier. Korea is lacking one big thing is english speaking which will make their tourism even better. The car deals are also the cheapest you can book through the web.
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  • H.LEONG

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    Staffs are fluent in speaking English and Mandarin. Everything are good!
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  • Pmy

    jeju-do

    8 /10 Very Good

    Reviewed: January 19, 2020

    We didn't know it was an electric car or was notified about it. Of course there was nothing wrong/different driving an electric car (eventhough we had no experience with one) but we had to find the car charger according to the membership they gave us, which was not applicable just anywhere. We had their contact number but Tamra was not responsive. We were given a new gps which does not work with telephone numbers, hence finding location on the gps is not as easy as well. Locations don't just pop-up one our first search and we wasted quite abit of time searching and also finding the right charger.
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  • C.CHENG

    jeju-do

    2.7 /10 Poor

    Reviewed: January 19, 2020

    Old car, bad location to pick-up the car, bad customer service, ...
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  • S.Lee

    jeju-do

    9.7 /10 Excellent

    Reviewed: January 19, 2020

    I booked a Avante and they gave me a K3 which was nice. As I do not speak Korean, the in charge guy came to me and settled my processing. Everything was smooth and easy. He also took the time to explain to me some of the stuffs around Jeju and driving around.
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  • S.Tan

    jeju-do

    9.7 /10 Excellent

    Reviewed: January 19, 2020

    Excellent services! Will definitely book again with Tamra.
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  • Kim Lun Kuan

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    Good service
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  • Darcy

    jeju-do

    8.7 /10 Very Good

    Reviewed: January 19, 2020

    The vehicle provided was not the model I had booked through easyrentcars.com, but it was an equivalent model, and seeing as I booked "economy", it was more than enough to get from A to B. Price was the same. Our only complaint is that the gas tank was almost empty when the car was picked up. I didn't realize until I was almost out of gas, and had to make a detour. The condition of the car was cosmetically poor (many scrapes and scratches), but that didn't matter to me for cruising the countryside. It ran well and had no mechanical problems. I was expected to document pre-existing damage to the vehicle using my own cell phone pictures, which was strange as a foreigner, but possibly normal in Korea. Huge bonus points to Tamra for being one of the only rental companies on Jeju island to rent to foreigners (non-koreans). At least one of their employees is impressively trilingual (English, Korean, Mandarin), which is a big deal for international travelers.
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  • Or

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    My family came from Singapore to Jeju for a vacation in which we planned to see the beauty and attractions of the island. To do so we rented the car from Tamra. The overall experience we had was Excellent! I would like to highlight two unique cased related to the good service we received from Tamra and specifically from Azim, who is a senior manager in the company: 1. Upon the pickup of the car we discovered that the model I booked was not wide enough to sit 2 child seats + adult in the back. Tamra were very kind and agreed to change the model to a wider one with no extra cost and in an efficient manner. 2. On our way to the drop off, just before boarding a flight to Seoul, we had a flat tire. Azim sent a service car to handle the issue, and personally drove us to the airport without going through the process of returning the car so that we will not miss our flight.
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  • P.Chua

    jeju-do

    6.7 /10 Average

    Reviewed: January 19, 2020

    The car interior cleanliness is less satisfactory. There were coffee spills on the sunshade and liquid mark in the cup holder. Dash was dusty which I guess the cleaner only cleaned the exterior.
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  • Song

    jeju-do

    8.7 /10 Very Good

    Reviewed: January 19, 2020

    Counter staff was very polite. I received whatsapp messages to inform me the shuttle bus services was over and was directed to a youtube video to know the directions to the pickup point. Video was clear and easy to understand. There were lots of scratches on the exterior of the car which can be repaired so as to improve the overall outlook of the vehicle and also for the driver. But the value and vehicle engine works well for my case, so I have nothing major to complaint.
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  • Anonymous

    jeju-do

    8.3 /10 Very Good

    Reviewed: January 19, 2020

    Booked a Kia Morning but got a Cheverolet Spark. Asked for full tank fuel but got only half a tank. Some unknown sounds from within the vehicle especially on uneven road surfaces. Otherwise pretty good. Car collection and drop off was hassle free.
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  • L.Ngu

    jeju-do

    7 /10 Good

    Reviewed: January 19, 2020

    The car has scratch all over, and to fit everyone in, there is almost zero space for luggage, we all had to hold onto the luggage for the whole 1 and a half hour journey to the homestay.
    Read More >
  • Anonymous

    jeju-do

    7.3 /10 Good

    Reviewed: January 19, 2020

    I tried to get help from TAMRA helpline as I encountered some problem with the car. The person showed his impatience and replied me rudely and he didnt even make effort to help me with my problem.
    Read More >
  • foo

    jeju-do

    9.7 /10 Excellent

    Reviewed: January 19, 2020

    it could be better if they can provide us an umbrella to the shuttle bus when its raining
    Read More >
  • Y.Saito

    jeju-do

    7.3 /10 Good

    Reviewed: January 19, 2020

    Good staff:)
    Read More >
  • Thor

    jeju-do

    9 /10 Excellent

    Reviewed: January 19, 2020

    Collecting car process was seamless and straightforward. The rental car was full of scratches that we need to take a video of it as a proof before signing off. When we returned the car, the process was speedy and no major problem.
    Read More >
  • triciak8

    jeju-do

    9 /10 Excellent

    Reviewed: January 19, 2020

    Counter staff was very helpful, however thread on tyres were at the wear band already.
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  • Y.Choo

    jeju-do

    9.3 /10 Excellent

    Reviewed: January 19, 2020

    All process done via electronic and paperless. The communication in english is not so good. I don't have any issue with the car condition, the bus shuttle pickup and return to airport is very smooth. The instruction given via whatsapp is very clear. The car came with GPS but in Korean. Prefer to include English version.
    Read More >
  • N.Tong

    jeju-do

    9 /10 Excellent

    Reviewed: January 19, 2020

    The customer service staff can speak very good English and communicate very well.
    Read More >
  • L.Bustamante

    jeju-do

    8 /10 Very Good

    Reviewed: January 19, 2020

    Pick up was really easy. Drop off also easy but people kind of not paying attention to your concerns. Maybe a language barrier thing. Bilingual personnel might help
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  • S.FUJIMOTO

    jeju-do

    7 /10 Good

    Reviewed: January 19, 2020

    最初に予約違う車が用意されており受取に時間がかかった。
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  • AJ

    jeju-do

    7.7 /10 Good

    Reviewed: January 19, 2020

    Car was excellent but natural gas so had to look for specific stations
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  • Jason

    jeju-do

    5.3 /10 Average

    Reviewed: January 19, 2020

    aged car and doesn't seem to be good mechanical condition. very dirty air duct with strong smell of dust. empty tank when getting the car, need to find gas station immediately. I will never use Tarma again.
    Read More >
  • AznulN

    jeju-do

    9.7 /10 Excellent

    Reviewed: January 19, 2020

    Smooth pick up and drop off. Car condition is OK. Only a boot space is taking up by LPG tank.
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  • Aida

    jeju-do

    9.7 /10 Excellent

    Reviewed: January 19, 2020

    The car aircon was not very cold and at times the gas meter was not showing the petrol accurately. I enjoyed the Bluetooth and radio station as the equipment worked well.
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  • M.Abdullah

    jeju-do

    9.3 /10 Excellent

    Reviewed: January 19, 2020

    The lady boss and the guy who served me was friendly and helpful. Both speaks English, that's a plus point. No hard selling, no hassle. Only problem is that those LPG cars have smaller boot space. Even I had a hard time squeezing my 2 luggage in the boot.
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  • Y.Ho

    jeju-do

    6.7 /10 Average

    Reviewed: January 19, 2020

    The GPS system didn’t run smoothly So I forgot it and use the phone for navigation.
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  • Anonymous

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    車のコンディションは良好。受付の方も翻訳アプリを使って対応するなど丁寧でした。他の大手レンタカー会社に比べると安い。情報が少なく不安でしたが、安心して利用出来ます。 カーナビが韓国語にしか対応していないので、ナビはNAVERマップを利用しました。スマホホルダーが用意されていたのも良かった。
    Read More >
  • J.Lee

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    There is a US guy that speaks english... he is from NYC. So its a breeze to rent a car here. Careful of the CDW as its pay first claim later type of insurance.
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  • Anonymous

    jeju-do

    9.3 /10 Excellent

    Reviewed: January 19, 2020

    Perfect !!! Le personnel est amical et très serviable.
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  • Y.Bin Selatha

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    Nice car, very easy to check in and check out.. shuttle bus is very frequent and easy to find.. very recommended
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  • W.Chan

    jeju-do

    7.3 /10 Good

    Reviewed: January 19, 2020

    just one staff can communicate with us by english and poor instruction to pick up location
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  • T.Ang

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    Prefer to have full tank during pickup and to return in full. Easier for us to start and drive to our destination while we get used to the environment before we required to search for petrol station.
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  • C.Garcia Arano

    jeju-do

    5 /10 Average

    Reviewed: January 19, 2020

    The car wasn't full of fuel, one of the tires was losing air and the motor sounded like crap. We returned the car in advance, but we didn't get any discount. Could be the cheapest agency, but the rental wasn't cheap, so better off to choose another agency.
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  • F.TAKATANI

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    車両自体は新しいものではなかったてすが、2人には十分な大きさで空調も良く聞いて最高でした!!あと何より燃費が良くて驚きでした!スタッフも英語を話す人がいて韓国語ができなくても大丈夫です!そして、とても便利な地図アプリを紹介してくれるのでそれはぜひダウンロードしてもらいましょう!
    Read More >
  • C.TEH AIK

    jeju-do

    8.7 /10 Very Good

    Reviewed: January 19, 2020

    At point of booking we noticed on booking confirmation that a deposit of USD500 - 3000 may be required. However it was not collected. The amount of the required deposit is above my expectation and we do not have sufficient fund for that.
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  • Anonymous

    jeju-do

    7.3 /10 Good

    Reviewed: January 19, 2020

    グレードアップしていただいていました。
    Read More >
  • YC.LIM

    jeju-do

    8 /10 Very Good

    Reviewed: January 19, 2020

    I've got chevrolet instead of Kia. I believe it is a better car. Easy to drive. Just nice for 2 persons with 2 big luggages.
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  • Eve

    jeju-do

    8 /10 Very Good

    Reviewed: January 19, 2020

    You wrote in this commentblock " was the counter stuff helpfull enough" instead of counterstaff
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  • K.Truong

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    I had a great experience with Tamra car rental. The pick up and drop off process was quick and smooth. The car we hired was great and the staff were amazingly helpful. Thanks.
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  • J.Huang

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    The handing over and taking over process was very fast and the transaction is very transparent. The customer service was friendly and they are able to communicate in english.
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  • D.Lim

    jeju-do

    5.7 /10 Average

    Reviewed: January 19, 2020

    The car was dirty with insects in it. Interior of the car was dusty and ill-maintained.
    Read More >
  • Anonymous

    jeju-do

    8 /10 Very Good

    Reviewed: January 19, 2020

    Everything is fine, however at that time, a staff is not friendly at pickup point. The rest is fine.
    Read More >
  • a.ALmajed

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    Perfect
    Read More >
  • G.Smith

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    Everything about the experience dealing with Easy Rent Cars was excellent. Ease of booking, information provided, instructions, etc. were right on the money. Will definitely use Easy Rent Cars for my next rental. Portugal and Spain next year !!!
    Read More >
  • MML

    jeju-do

    5.7 /10 Average

    Reviewed: January 19, 2020

    I booked Kia Morning but was given Chervolet Spark instead. The car is not new with many scratches and tyres thread almost worn out. I requested to switch car but was told that no other car available. However, I can clearly see two Kia Morning available at the car park lot that day. I also noticed that the Chervolet Spark fuel consumption was higher as compared to Kia Morning. I was charged additional KRW10,000 for late returning the car for 40 minutes. Besides that, the GPS provided were outdated and difficult to use.
    Read More >
  • H.Lai

    jeju-do

    5.7 /10 Average

    Reviewed: January 19, 2020

    Car condition really not good
    Read More >
  • Anonymous

    jeju-do

    8 /10 Very Good

    Reviewed: January 19, 2020

    ナビが韓国語しかなく、車内でAMラジオが聞けない(電源は入るが、どこの局を選択してもホワイトノイズしか聞こえない)ところが不満だった。 スタッフは片言の英語ながら親切に説明しようとしてくれた。
    Read More >
  • Anonymous

    jeju-do

    8.7 /10 Very Good

    Reviewed: January 19, 2020

    Fast pick up and drop off process
    Read More >
  • C.Yap

    jeju-do

    5.7 /10 Average

    Reviewed: January 19, 2020

    Need to find where to take the shuttle bus to reach the pick up point
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  • P.Leng Hong

    jeju-do

    8 /10 Very Good

    Reviewed: January 19, 2020

    Actually it is not so convenient to collect and drop off the car outside from airport given the big luggage we have. Besides, it will be better to provide the driver with full tank of fuel when we collect the car as we do not know how much we need to fuel up before we return. I would say this policy was unfair to the driver.
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  • T.ARAKI

    jeju-do

    10 /10 Excellent

    Reviewed: January 19, 2020

    済州空港から送迎でしたが、歩いても行けるところで便利でした。受渡返却ともスムーズで迷うことはありません。また車も内外ともとてもきれいでした。お店の人がNAVIをセットしてくれたので助かりました。
    Read More >
  • Z.Xu

    jeju-do

    7.7 /10 Good

    Reviewed: January 19, 2020

    The size of the car is just nice for 2 pax with 2 big luggage and 2 small luggage.
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  • Tatsuya Kubota

    jeju-do

    7.7 /10 Good

    Reviewed: January 19, 2020

    大人4人と1歳児で行きましたが、チャイルドシートもその場で借りれるので助かります。
    Read More >
  • X.

    jeju-do

    7.7 /10 Good

    Reviewed: January 19, 2020

    My booking was supposed to be Model Guaranteed but they gave me an old Kia Ray (older than the one I booked with LOTTE months ago) instead of Chevrolet Spark. They didnt spend time to go through the GPS and car usage which LOTTE did when I rented previously.
    Read More >
  • A.Bin Mohd Rasid

    jeju-do

    7.7 /10 Good

    Reviewed: January 19, 2020

    Didn’t read the fine prints, but I thought I was receiving a full tank car. Received only with quarter in the tank, and told to return it on the same level. The GPS given was in local language and we were not given any instructions on how to use it which I finally figure out on the third day of my rent.
    Read More >
  • HK Ng

    jeju-do

    8 /10 Very Good

    Reviewed: January 19, 2020

    Overall the service of Tamra is good. We didn't encounter any major difficulties during pick-up and drop-off of the car. However, GPS needs to be calibrated as it gave inaccurate info that leaded us wrong locations for a few occasions.
    Read More >
  • Anonymous

    jeju-do

    8.3 /10 Very Good

    Reviewed: January 19, 2020

    Traffic jam when close to the return location suggested to leave early to drop off the car
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  • E.Teo

    jeju-do

    5 /10 Average

    Reviewed: January 19, 2020

    Unable to collect the car early as they would impose additional charges. Waited for 1.5 hour ! Forced to sign consent form and disclosed credit card details !
    Read More >
  • Joey Saw

    jeju-do

    8.7 /10 Very Good

    Reviewed: January 19, 2020

    They have English speaking customer service. No English GPS for small cars but Tamra has informed to download Naver via whatsapp days before arrival. Overall, very good experience.
    Read More >
  • Anonymous

    jeju-do

    8 /10 Very Good

    Reviewed: January 19, 2020

    I never heard of Tamra before going to Jeju and had a little doubt on them but thank god their service is at the above par
    Read More >

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