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Galaxy asia, Penang Airport Car Rental

Galaxy asia 2000+ ratings, 19 reviews

Penang, Sabah, Malaysia

9.3 / 10 Excellent

Galaxy asia - Penang Airport Information, Car Rental Instructions & Policies

Store Location

Penang International Airport (PEN), Lapangan Terbang Antarabangsa Bayan Lepas, 11900 Bayan Lepas, Pulau Pinang, Malaysia

Telephone

+60 123680117 / +60 122080290

Pickup from Branch or Car Park & After Hours Pickup

The Galaxy asia - Penang Airport car rental location is in terminal

You can walk to the counter of Galaxy asia - Penang Airport car rental.

Galaxy is located at car retnal centre counter NO.9, please proceed your pick up at counter. Once you have arrived at the airport to pick up your luggage, please call hotline: +6012 3680 117.Please contact the staff in advance if pick up the car outside the opening hours. There will be an extra charge (MYR53) at 22:01-00:00 and (MYR150) at 00:01-01:00. Holiday is open for business. Tips: In order to return the car more convenient, please ask the store staff in advance how to return the car when picking up the car.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -00:59
08:00 -23:59
00:00 -00:59
08:00 -23:59
00:00 -00:59
08:00 -23:59
00:00 -00:59
08:00 -23:59
00:00 -00:59
08:00 -23:59
00:00 -00:59
08:00 -23:59
00:00 -00:59
08:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
MYR 800-200030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

Visa Master

Discover,JCB,AMEX,DinersClub are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

18 - 80 years old

Young Driver Fee applies at 18 - 22 years old with charge of MYR 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in Malaysia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Penang Airport

Hotels

0.8 mi from Island Hostel

0.8 mi from TH Hotel Penang

0.9 mi from DR Hotel

Other Landmarks

4.7 mi from UNIVERSITY PLACE (PLAZA IVORY)

9.3 mi from Komtar

9.7 mi from Penang Jetty

Map view of Galaxy asia Store Location
coordinates: 5.2934292 100.2715154

Location Images

Guest Reviews

Total points: 9.3 / 10 Excellent

  • Vehicle condition: 8.7
  • Vehicle cleanliness: 9.6
  • Spaciousness: 9.5
  • Counter staff: 9.4
  • Pick-up location: 9.5
  • Drop-off location: 9.2
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Anonymous

    Penang

    10 /10 Excellent

    Reviewed: January 23, 2020

    Can you make the deposit fee cheaper and more convenient ?
    Read More >
  • Parin

    Penang

    9.7 /10 Excellent

    Reviewed: January 23, 2020

    Yes, they upgraded us to a bigger van (at no additional charge) as the one we booked was not available at the time. we also arrived later, by 2:30 hours as there was a delay in our flight but I was in constant communication with galaxy asia staffs and they were in fact the 1st one to inform me of my flight delay without me knowing! (means they were actually tracking my arrival!) Kudos to the team. Upon arriving, pick up was seamless and they gave very clear instructions. Best ever rental I've worked with so far in the few years of renting !
    Read More >
  • W.Yong

    Penang

    9.3 /10 Excellent

    Reviewed: January 23, 2020

    The car was well kept and it is only 1-2 years old car. Good for 4 person
    Read More >
  • William Sim

    Penang

    10 /10 Excellent

    Reviewed: January 23, 2020

    I really need to comment the excellent customer service from this company Galaxy Asia. The counter staff speaks good English and explains every process to me clearly including the deposit which he swaps my cc and show me it's just for pre-auth. Reaching the car, he will also help to identify old marks to ensure i'm not responsible for it. I wanted to give tips for their excellent service but was rejected!
    Read More >
  • Anonymous

    Penang

    9.7 /10 Excellent

    Reviewed: January 23, 2020

    There was only one counter staff and she was not at the counter when we arrived. She was away from the counter for 10mins as she had to settle a dropoff of another customer. Collection process took approx 15 mins which includes paperwork and brief intro to the car. As there was another fellow customer before us, the total waiting time was approx 25mins before our turn. Total time to collect the car was approx 45mins.
    Read More >
  • Teo

    Penang

    10 /10 Excellent

    Reviewed: January 23, 2020

    Staff are very friendly. Very easy and smooth process to pick up & drop the car. I got free upgrade to the bigger car. Many thanks to the staff. Will surely come back to rent again. Thank you Galaxy Asia
    Read More >
  • Abdul Razak

    Penang

    10 /10 Excellent

    Reviewed: January 23, 2020

    Anderson and Faizal were very clear in their explanation. Always smiling and always checking that we understood. They also reminded us about the need for parking coupons and Touch an Go cards - and where to get them Was a lot more confident after that and enjoyed riding around for 4 days The Full tank to Full tank policy was GREAT!!
    Read More >
  • Venodaren

    Penang

    10 /10 Excellent

    Reviewed: January 23, 2020

    Car in super clean condition
    Read More >
  • H.Phuah

    Penang

    10 /10 Excellent

    Reviewed: January 23, 2020

    Helpful staff. Upgraded to a bigger car. The car was clean. Smooth drive.
    Read More >
  • Anonymous

    Penang

    9.7 /10 Excellent

    Reviewed: January 23, 2020

    I was booking Myvi, but get free upgrade to Bezza, after see my friend Luggage feeling quite lucky can get free upgrade. Staff friendly and nice, helpful and knowledgeable.
    Read More >
  • Jian Hong

    Penang

    10 /10 Excellent

    Reviewed: January 23, 2020

    The amount of deposit is quite high. And it need 30 working days to get back the deposit.
    Read More >
  • TO

    Penang

    9 /10 Excellent

    Reviewed: January 23, 2020

    Should provide “touch n go” card or tag for toll, as it’s not easy to purchase in town.
    Read More >
  • Rufi

    Penang

    7 /10 Good

    Reviewed: January 23, 2020

    Not much choice of vehicles especially on mpv.
    Read More >
  • Benice

    Penang

    9.7 /10 Excellent

    Reviewed: January 23, 2020

    Counter staff should get ready before the time I booked. But staff didn't show up when I arrived, been waiting him for long time and we wasted 30mins.
    Read More >
  • C.Ng

    Penang

    9.3 /10 Excellent

    Reviewed: January 23, 2020

    Friendly and efficient customer service
    Read More >
  • B.THEE

    Penang

    10 /10 Excellent

    Reviewed: January 23, 2020

    Kind and friendly
    Read More >
  • T.Boon Liang

    Penang

    9.3 /10 Excellent

    Reviewed: January 23, 2020

    Car Tyre need check properly before pass to customer
    Read More >
  • Anonymous

    Penang

    9.3 /10 Excellent

    Reviewed: January 23, 2020

    It was a good experience, the staff is very friendly in helping us in getting the car as well as returning the car.
    Read More >
  • Anonymous

    Penang

    6.3 /10 Average

    Reviewed: January 23, 2020

    -
    Read More >
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