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ACE, Honolulu International Airport Car Rental

ACE 2000+ ratings, 11 reviews

Hawaii - Oahu Island (honolulu), Hawaii, United States

9.2 / 10 Excellent

ACE - Honolulu International Airport Information, Car Rental Instructions & Policies

Store Location

3060 Ualena St.,Unit B,Honolulu,United States

Telephone

808-347-2886

Pickup from Branch or Car Park & After Hours Pickup

The ACE - Honolulu International Airport car rental location is located out of the airport

Please contact the staff to pick you up to ACE - Honolulu International Airport car rental when you arrived.

Hawaiian Van Rental is the vehicle provider at the Honolulu Int'l Airport. Upon arrival, please call 808-347-2886 for shuttle pick up.

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00
08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
100% of the rental car rate plus USD 200-50030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, AMEX

Visa Master AMEX

JCB,Discover are not accepted.

E-voucher

A print-out voucher is more accepted in this store.

Driver age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 11 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Domestic License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

Driving License of the Peoples's Republic of China + Translation of International Driver License

Translation of International Driver License

For local renters, you need to bring:

Driving License issued in United States

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
USD 8.51/day
capped at USD 70
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
USD 12.99/day
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
USD 17.99/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
USD 12.99/day
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
USD 12.49/day
capped at USD 104158.96
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
USD 12.99/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
USD 12.99/day
Tire chains rental
Tire chains rental
Prices and inventory depend on local stores.
USD 5/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Canada

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.1 mi from Honolulu Airport

Other Landmarks

1.4 mi from Keehi Lagoon

3.9 mi from Iolani Palace

4.1 mi from Mission Houses Museum

Map view of ACE Store Location
coordinates: 21.3344687 -157.9117493
Guest Reviews

Total points: 9.2 / 10 Excellent

  • Vehicle condition: 8.9
  • Vehicle cleanliness: 9.4
  • Spaciousness: 9.6
  • Counter staff: 9.2
  • Pick-up location: 9.0
  • Drop-off location: 8.9
  • Pick-up time: 30-60 mins
  • Drop-off time: 10-30 mins
  • Anonymous

    Hawaii - Oahu Island (honolulu)

    8.7 /10 Very Good

    Reviewed: January 29, 2020

    The computer program was down and so all the paperwork had to be done by hand. The staff was apologetic and were very helpful. We did end up with a small SUV which was fine. It took quite a while and the office was very crowded. When we were ready to drop-off, we couldn't find an address or phone number or even the name of the company anywhere!! We finally found the place on the internet.
    Read More >
  • D.tom

    Hawaii - Oahu Island (honolulu)

    9.7 /10 Excellent

    Reviewed: January 29, 2020

    We had 7 people and the Dodge Caravan was perfect to get us around Hawaii. The staff are very friendly. No problems.
    Read More >
  • jimbo5819

    Hawaii - Oahu Island (honolulu)

    9 /10 Excellent

    Reviewed: January 29, 2020

    i was a little worried about my rental because of a bad experience with another company in april. ace was great. the shuttle from the airport was wonderful, the pick up agent was efficient and was quick to get us in an out. the car itself was fine. the drop off was smooth and the shuttle back to the airport was great.
    Read More >
  • N.Morota

    Hawaii - Oahu Island (honolulu)

    9.7 /10 Excellent

    Reviewed: January 29, 2020

    Location of the airport location was a BUSH street with very large commerical vehicles in area...a little dangerous/stressful to get in and out of. Counter staff big help.
    Read More >
  • k.matsuura

    Hawaii - Oahu Island (honolulu)

    9.7 /10 Excellent

    Reviewed: January 29, 2020

    車の受け取り返却ともにスムーズでした。 車内の床に砂が落ちるのはオアフ島では仕方ないと思います。床の砂が多いので100usdが必要と言われました、床マットをパタパタ叩くことで請求はされませんでしたが、、、、
    Read More >
  • B.Hickman

    Hawaii - Oahu Island (honolulu)

    10 /10 Excellent

    Reviewed: January 29, 2020

    The car was awesome. We were able to get the car quick and start vacation without any trouble.
    Read More >
  • J.Lee

    Hawaii - Oahu Island (honolulu)

    10 /10 Excellent

    Reviewed: January 29, 2020

    Good
    Read More >
  • L.Lemchen

    Hawaii - Oahu Island (honolulu)

    8.3 /10 Very Good

    Reviewed: January 29, 2020

    I was a tiny bit worried because there were dents in the car and the policies seemed strict, but as long as we didn't have any issues with blame later, we didn't mind dents, particularly with such an affordable rental. The car worked fine and the experience was smooth and I would definitely use them again.
    Read More >
  • A.Schultz

    Hawaii - Oahu Island (honolulu)

    9.7 /10 Excellent

    Reviewed: January 29, 2020

    Car alignment was off quite a bit. Otherwise the condition of the car was excellent! Fast pickup and drop off. Shuttle from airport was great too! Some of the best customer service experience I've had. I highly recommend renting from this business!!
    Read More >
  • Y.Lamontagne

    Hawaii - Oahu Island (honolulu)

    9 /10 Excellent

    Reviewed: January 29, 2020

    Service was really good. Was a a bit worried when I got in as the location is in the industrial park and it's really small, but I got what I asked for and they didn't try to upgrade me.
    Read More >
  • Anonymous

    Hawaii - Oahu Island (honolulu)

    7.7 /10 Good

    Reviewed: January 29, 2020

    We didn’t get small car as we booked- they didn’t have any and we received suv which we had to pay suv fee and more in gas and harder parking .
    Read More >
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