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Discount Car Rentals, Queenstown Airport Car Rental

Discount Car Rentals 2000+ ratings, 17 reviews

Queenstown, Otago, New Zealand

6.9 / 10 Average

Discount Car Rentals - Queenstown Airport Information, Car Rental Instructions & Policies

Store Location

111 Glenda drive Frankton, Queenstown

Telephone

+64 9 275 4085 / +64(0)22 405 5259

Pickup from Branch or Car Park & After Hours Pickup

The Discount Car Rentals - Queenstown Airport car rental location is located out of the airport

The Discount Car Rentals - Queenstown Airport car rental staff will Initiatived provide a fixed-pickup service and no need to contact

Upon arrival at the airport after collecting your luggage, please go to the TRANSFERS and use the FREE PHONE calling “820” ext. 3 to talk with the customer service. Or you can call +64 (0)9 275 4085 ext. 3 from your mobile. If you want head to our office directly by your own lift, you are welcome to visit our office: 111 Glenda Dr, Frankton, Queenstown. If you pick up the car at the non-business hours, it will charge you extra pay.(①your reservation at the non-business hours will include the extra pay in the rental ②delay for your personal reasons, please contact the store and pay at the store. reference price:NZ$25 per time).The branch could not be reached by airport free phone.

Return to the Store, Car Park or Key Box & After Hours Return

Please contact the store(wechat:NZDCR800) and arrange the returning time. After your returning, the store will send you to the airport and the time is aroud 10 minutes.NZ 25 will be charged for after hours service.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59
00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
NZD 500-300030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

Visa Master

DinersClub,JCB,Discover,AMEX are not accepted.

E-voucher

A print-out voucher is more accepted in this store.

Driver age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in New Zealand

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.1 mi from Queenstown Airport

Hotels

1.2 mi from Shotover Point

1.3 mi from ASURE Gateway Apartments

1.5 mi from Spa B&B

Other Landmarks

4.5 mi from Shotover River

Map view of Discount Car Rentals Store Location
coordinates: -45.008393 168.753992
Guest Reviews

Total points: 6.9 / 10 Average

  • Vehicle condition: 6.5
  • Vehicle cleanliness: 7.1
  • Spaciousness: 7.5
  • Counter staff: 6.5
  • Pick-up location: 6.7
  • Drop-off location: 7.1
  • Pick-up time: over 60 mins
  • Drop-off time: 0-10 mins
  • K Russell

    Queenstown

    7.7 /10 Good

    Reviewed: February 23, 2020

    We received a phone call the day before our rental requesting all our details, as it was due to be very busy on the day we got in. Upon arrival, it was hard to communicate with staff about pickup, the car was not ready, and the counter staff asked for all the details again. We were told our car was not ready because it had actually been in an accident and7 they would need to clean an alternative for us. The staff member then claimed we would be given a better car, however we received exactly what we had booked. In general we were not very pleased with our experience with this company.
    Read More >
  • A.Kouchaki

    Queenstown

    2 /10 Poor

    Reviewed: February 23, 2020

    such a big lier we booked toyota rav 4 one month prior, we paid, no availablelity of rav 4, when we arrived, the suggestion from car rental company was not same,(small suv and bad tyres conditions with front damage) no excuses from car rental for this situation, everybody careful about this cheating
    Read More >
  • Anonymous

    Queenstown

    10 /10 Excellent

    Reviewed: February 23, 2020

    The staff were very friendly and explained everything when we picked up the car. Thelocation was a little further away than the airport tan I wanted, and that was not obvious when making the booking. Overall though, no issues.
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  • Anonymous

    Queenstown

    3 /10 Poor

    Reviewed: February 23, 2020

    Car was over 8 years old, 140,000KM on clock and every panel had dents and scratches. Discount did not know how to open the car, the central locking didn't work. Shutle bus operator got lost on way to and from the airport to the car yard. Efpos machine didn't work for deposit. They do not take AMEX which we discovered on landing. Took 2 hours from landing to getting in the car. Missed appointments because of it.
    Read More >
  • Anonymous

    Queenstown

    8 /10 Very Good

    Reviewed: February 23, 2020

    Stanley was very courteous and friendly and answered our questions thoroughly. It just took a while to work on the admin stuff before going on our way.
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  • N.Karan

    Queenstown

    4.7 /10 Average

    Reviewed: February 23, 2020

    This was our worst rental car experience ever. The vehicle provided was a 2011 Rav 4 which was really run down. Although the car was clean, it was not in a good mechanical condition. When booking; we were shown that we will be given a good car (new car photos are shown there) but what was provided was really horrible. The car had very bad wheel alignment and kept going to the left, the windscreen glass was chipped, wiper blades did not work properly, made noises and I could barely see the road because the wipers were not doing a good job. The vehicle was a rough ride and rear wheels made noises. We kept the car for a couple of hours and then returned it as we did not feel it was safe enough to drive it to Milford Sound (4.5 hours drive each way) or other trips. We had to then book a replacement rental car at a much higher rate over $500 for 3 days as our activities were pre-booked and we would lose the money if we cancelled last minute. Discount Rentals were not willing to help us with a replacement car despite there being a number of cars available. They did not want to refund or do anything about it. They were not helpful and we were left in a desparate situation in the rain!!! I very very disaapointed, upset and it made my first day in Queenstown really horrible.
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  • S.Penny

    Queenstown

    2 /10 Poor

    Reviewed: February 23, 2020

    I didn’t take car because after not being able to contact this company from airport,after finding them kms away the customer service was extremely rude and soggy so I didn’t take car as didn’t trust them ,so he was a rude person , English was bad ,he won’t help me in any way I asked for his name he said Bruce lee ,so I walked 3kms back to airport to hire from another company so I lost all my money to this company what a joke
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  • Anonymous

    Queenstown

    6.7 /10 Average

    Reviewed: February 23, 2020

    It was a alright experience. The only thing was that there was a hidden cost for bond which was not mentioned when we were booking the rental. Also we were told of a Toyota Yaris but ended up getting a different car. Maybe the online system needs to be updated. But over all it was alright thanks for the rides.
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  • PJ

    Queenstown

    9 /10 Excellent

    Reviewed: February 23, 2020

    Excellent customer service. Ben picked us up from the airport. Took us smoothly through the process. Gave us ideas on what to do in Queenstown. When dropping the vehicle off there was no hassle. Ben took us back to the airport. He was very well mannered and professional. Gave us a good start and ending to our trip. I run my own business and believe that customer service is the most important. The car had a few dents and scratches. However it was great to drive. We had no issues with the performance of the vehicle. I would recommend this company to anyone. They were very easy to deal with. What you need when you're on holiday. Well done.
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  • Loki_NZ

    Queenstown

    6.7 /10 Average

    Reviewed: February 23, 2020

    They were good not charging us for after hours fee due to delayed flight
    Read More >
  • Anonymous

    Queenstown

    10 /10 Excellent

    Reviewed: February 23, 2020

    Discount car rental has an outstanding service, excellent customer service and immaculate cars with a more than accurate price
    Read More >
  • V.Thakor

    Queenstown

    9.3 /10 Excellent

    Reviewed: February 23, 2020

    Very good experience , thanks much
    Read More >
  • Anonymous

    Queenstown

    9 /10 Excellent

    Reviewed: February 23, 2020

    Excellent, courteous service. This company has a very small staff (only 1-2 on call at any given time) so it will take a while to get your car if there is someone else also picking up a car. Worth the wait IMO. The car we received felt relatively new (75K km Toyota small sedan) and ran very well. My only complaint is that it was unclear how/where to pick up the car. I didn't know that the office is off-site by about 5 minutes (not walkable). Fortunately I took a screenshot of the reservation and called the listed phone number; it took a couple of tries to reach someone but then they told me they would come pick me up. Even after calling, the pick up location was very unclear and I had no idea what kind of van/vehicle to look for. Once we were there, the staff was extremely kind and helpful. Very happy with my choice to go with Discount Car Rentals! Overall - excellent value for the money! Will definitely rent from them again next time I'm in Queenstown!
    Read More >
  • Anonymous

    Queenstown

    5 /10 Average

    Reviewed: February 23, 2020

    We booked what we thought would be a 'Toyota Yaris or similar' but got a Nissan Tiida that had done 195,000km. Not what we were expecting at all.
    Read More >
  • M.Yasodharan

    Queenstown

    10 /10 Excellent

    Reviewed: February 23, 2020

    it was my first experience though.. i felt very good.. i would definitely recommend discount car rentals to all my friends visiting nz. cheers
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  • N.Somani

    Queenstown

    10 /10 Excellent

    Reviewed: February 23, 2020

    Very good service
    Read More >
  • F.Wallis

    Queenstown

    5.3 /10 Average

    Reviewed: February 23, 2020

    I ordered the car as per the picture on the website - which was a relatively new Toyata Rav4. What I got was a 10 year old Nissan Dualis with 164k kms. This is false advertising. I argued with the manager on the day and he wouldnt budge. I laid a compalint the next day on line (chat), as this car was rubbish and too small. I argued with him again for 20 minutes. After 2 hours he agreed to swap another customers 2017 Rav4 with the car I had. I had to drive througfh Queesntown (2 hours) to swap it. Bad experience all round.
    Read More >
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