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Routes, Calgary Off Airport Car Rental

Routes 3000+ ratings, 41 reviews

Calgary, Alberta, Canada

8.9 / 10 Very Good

Routes - Calgary Off Airport Information, Car Rental Instructions & Policies

Store Location

130-588 AERO DR NE Calgary, T2E 7Y4

Telephone

403-398-3930 / 1866-467-6883

Pickup from Branch or Car Park & After Hours Pickup

The Routes - Calgary Off Airport car rental location is located out of the airport

You can arrive of Routes - Calgary Off Airport car rental by free shuttle bus.

The free shuttle van will pick you up at bay#22 at the shuttle pickup area- opposite to door#6.Upon arrival please call us at 403-398-3930 and press #2 to receive shuttle pickup.

Return to the Store, Car Park or Key Box & After Hours Return

Please return the vehicle to the store and the free shuttle van will take you to the airport.If you return the car after business hours,please park the car in the designated position and place the key in key box out of store.Please consult the staff when picking up the car.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -19:30
08:00 -21:30
08:00 -21:30
08:00 -21:30
08:00 -21:30
08:00 -21:30
08:00 -21:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
CAD 500-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master, AMEX

Visa Master AMEX

DinersClub,JCB,Discover are not accepted.

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Driver age requirements

21 - 74 years old

Young Driver Fee applies at 21 - 24 years old with charge of CAD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Driving License issued in Canada

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Toddler car seat rental
Toddler car seat rental
Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)
CAD 11.9/day
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
CAD 9.99/day
Additional driver fee
Additional driver fee
Note that all drivers must provide their valid documentation.
CAD 7/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
USD 9.99/day
Winter tires rental
Winter tires rental
Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.
CAD 2.98/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
CAD 9.99/day
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
CAD 7.99/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

United States

CAD 15.99 per day
WRITTEN PERMISSION REQUIRED. FOR VANCOUVER LOCATIONS, IF TRAVELING TO THE UNITED STATES THE ONLY STATE YOU ARE PERMITTED TO DRIVE TO IS WASHINGTON STATE AND AN INTERNATIONAL BORDER CROSSING FEE(CAD10.99-15.99/day) APPLIES.MILEAGE LIMIT ALSO CHANGES, PLEASE REFER TO THE WEBSITE\'S TERAMS AND CONDITIONS.

Must-not:

Taking rental cars to following countries is not allowed:
Mexico

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.1 mi from Calgary Airport

Railway Stations

6.3 mi from Centre Street C Train

6.3 mi from City Hall C Train

16.5 mi from Somerset - Bridlewood

Hotels

0.1 mi from Hyatt Place Calgary Airport

0.2 mi from Applause Hotel by CLIQUE

0.2 mi from Hotel Clique Calgary Airport

Other Landmarks

6.3 mi from Avatamsaka Buddhist Monastery

6.3 mi from Calgary Zoo Botanical Garden & Prehistoric Park

6.3 mi from McDougall Centre

Map view of Routes Store Location
coordinates: 51.1358665 -114.0340493
Guest Reviews

Total points: 8.9 / 10 Very Good

  • Vehicle condition: 9.0
  • Vehicle cleanliness: 8.9
  • Spaciousness: 9.4
  • Counter staff: 9.0
  • Pick-up location: 8.6
  • Drop-off location: 8.2
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • W.Eaton

    Calgary

    10 /10 Excellent

    Reviewed: January 26, 2020

    Like: Everything was exactly as stated. No high pressure up selling. Courteous staff.
    Dislike: Nothing.
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  • Anonymous

    Calgary

    10 /10 Excellent

    Reviewed: January 26, 2020

    The car was booked and paid for prior to the pick up. When I got there they had no record of the booking in their system. The service lady resolved the discrepancy satisfactorily. This was the second time in 3 months I used Routes and I used it the second time because of very good experience the first time and I would use them again.
    Read More >
  • M.Barker

    Calgary

    9.7 /10 Excellent

    Reviewed: January 26, 2020

    Routes seemed to be a local and very friendly run business. Simple and efficient car hire just what you want after a long haul flight.
    Read More >
  • Anonymous

    Calgary

    6.3 /10 Average

    Reviewed: January 26, 2020

    The company hold $500 from me and gave me the reason that in case I got any speeding tickets then they will adjust. After two days they still didn't release the holds. Which is very annoying.
    Read More >
  • M.Lesser

    Calgary

    6.7 /10 Average

    Reviewed: January 26, 2020

    We had to drive a KIA SUV as the Toyota wasn't available. It was a bit more difficult to get in and out but I enjoyed driving it.
    Read More >
  • C.WATSON

    Calgary

    7.3 /10 Good

    Reviewed: January 26, 2020

    Car had no snow tires on as unexpected snow hit.
    Read More >
  • E from MTL

    Calgary

    10 /10 Excellent

    Reviewed: January 26, 2020

    Pickup of the rental was smooth and easy. I was given an upgrade because they didn’t have the compact car I had requested.
    Read More >
  • H.Arsenault

    Calgary

    10 /10 Excellent

    Reviewed: January 26, 2020

    I wished i could get winter tire. Because there was only 4 saisons tires, i have not been able to go to Jasper, which was one of my trip purpose. That point was my only deception
    Read More >
  • M.Haghjoo

    Calgary

    10 /10 Excellent

    Reviewed: January 26, 2020

    I should appreciate the concern, kindness and support of Nisha and Sunny, the supervisor and their great behaviour and kind advice.
    Read More >
  • F.Obodozie

    Calgary

    8.7 /10 Very Good

    Reviewed: January 26, 2020

    As a car rental service, i believe the car rental service should be offered on a 24/7 basis. I had to return the car at 5:30am on 31/12/2019 before they opened shop and had to pay almost CAD20 to UBER to get back to the airport. Not cool at all.
    Read More >
  • Anonymous

    Calgary

    7.7 /10 Good

    Reviewed: January 26, 2020

    Great vehicle, pricing, and customer service. It would have been helpful to have a snow brush in the car. I will definitely use their services again.
    Read More >
  • A.Nguyen

    Calgary

    9.7 /10 Excellent

    Reviewed: January 26, 2020

    Small operation at YYC, they bring the car out front when you pickup. Friendly, fast service. Car seats had some stains from previous renter but was not dirty. They cleaned as much as they could.
    Read More >
  • T.Tran

    Calgary

    10 /10 Excellent

    Reviewed: January 26, 2020

    Nice, friendly Canadians at the YYC location. Pickup time is closer to 10 minutes than 30.
    Read More >
  • Y.Supavatanakul

    Calgary

    7.7 /10 Good

    Reviewed: January 26, 2020

    The staff at pick up was ok. They explained everything to you. The car was nice and new. But it was not cleaned before pick up. Dirty windows, dirty on skin. The drop off process was so slow. I had to wait half an hour for returning the car.
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  • back packer

    Calgary

    9.7 /10 Excellent

    Reviewed: January 26, 2020

    The shuttle was small and we had to wait for 2-3 shuttles, we weren't pushy enough and a large group jumped the line and got on before us. Perhaps another shuttle at peak times? Staff helpful warning about speeding tickets and automatic photo speeding enforcement and buffer speeds.
    Read More >
  • Anonymous

    Calgary

    9 /10 Excellent

    Reviewed: January 26, 2020

    It seemed like we had to wait a long time for a pick up. Longer than we were told it was going to be. Everything else was fine.
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  • S.Liang

    Calgary

    9.8 /10 Excellent

    Reviewed: January 26, 2020

    Like: Staffs were friendly and it took less then 10 min getting paper work done. They gave us a free upgrade.
    Dislike: No
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  • Evgeni Y

    Calgary

    9.8 /10 Excellent

    Reviewed: January 26, 2020

    Dislike: We got dropped at domestic wing of the airport despite telling the driver we were going back to London. Other than that the service and car were excellent. Will use again
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  • K.Penner

    Calgary

    9 /10 Excellent

    Reviewed: January 26, 2020

    I waited a long time for the shuttle to pick me up at the airport
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  • Genevieve

    Calgary

    10 /10 Excellent

    Reviewed: January 26, 2020

    I got an upgrade due to unavailability of the vehicle I had booked, can’t complain :) girl at the counter was lovely and immediately engaged the conversation in French as soon as I showed her my French driver’s licence.
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  • Anonymous

    Calgary

    8.7 /10 Very Good

    Reviewed: January 26, 2020

    Friendlier customer service representatives would be nice at the front office.
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  • K.Weinke

    Calgary

    8 /10 Very Good

    Reviewed: January 26, 2020

    It was fine. Took a dirty Jeep so we could have the experience we paid for.
    Read More >
  • D Fisk

    Calgary

    7.3 /10 Good

    Reviewed: January 26, 2020

    Our car was broken in by breaking of a rear passenger window. Routes replacement and repair charge was ridiculous. Over $200 from estimates Plus they charged an administration fee of$50 apparently to fill out paperwork. Our insurance would not pay for the down time days or admin fees. Their “extra” insurance offered had a $1000 deductible. So nothing was covered. The extra fees after already being stolen from by the break in left a very bad feeling.
    Read More >
  • J.Vachon

    Calgary

    9.7 /10 Excellent

    Reviewed: January 26, 2020

    They gave me a jeep wrangler wow thank you!
    Read More >
  • N.Christie

    Calgary

    10 /10 Excellent

    Reviewed: January 26, 2020

    Very good
    Read More >
  • B.Menchaca

    Calgary

    10 /10 Excellent

    Reviewed: January 26, 2020

    Best rental I’ve ever had. Very accommodating as we got there and didn’t have our sedan so they upgraded us to a Jeep for no extra charge.
    Read More >
  • N.Del Balso

    Calgary

    10 /10 Excellent

    Reviewed: January 26, 2020

    Like: Good value, professional service, timely and courteous.
    Dislike: Not in terminal
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  • Avril

    Calgary

    9.6 /10 Excellent

    Reviewed: January 26, 2020

    Like: They didn’t have any Kia Rio’s available when I picked up, so was upgraded to an SUV which I was very happy about! The Jeep was in excellent condition with low mileage. Quick and friendly service. I ended up needing an extra day plus had to add another driver for that day, and this was done with no problem at all. No issues on returning the vehicle at all, as in they didn’t try to rip you off. I will definitely rent from them again next time I’m in Calgary.
    Dislike: We had trouble finding the address. Probably because we were not paying as much attention as we should have! We put the unit # in Google maps instead of the correct address. Also I was looking for Easy Rent Cars which now I’m assuming is a 3rd party Next time I’ll know.
    Read More >
  • Traveler

    Calgary

    9 /10 Excellent

    Reviewed: January 26, 2020

    The car had a cracked window and the driver’s side sun shield’s mirror had fallen off. The car was great otherwise and we got a free upgrade. The counter staff were sarcastic and seemed to be judgmental upon pickup. At drop off the same people were present and they were much nicer.
    Read More >
  • N.S

    Calgary

    5 /10 Average

    Reviewed: January 26, 2020

    空港から遠く、スタッフの方も少ないので混雑時は1時間程余裕を見ておいた方が安心です。
    Read More >
  • r.baczynski

    Calgary

    8.7 /10 Very Good

    Reviewed: January 26, 2020

    GPS they rented me didn't have all the parts. No suction window cap mount so it was very inconvenient and not safe and thety charged for it 9.99 a day.GPS NEED UPDATING Otherwise everything great.
    Read More >
  • D.Swanner

    Calgary

    9.4 /10 Excellent

    Reviewed: January 26, 2020

    Like: Don’t let other reviews deter you from renting here at Routes based on location/proximity to airport. The location is plenty close to the airport, the value compared to other big name rental companies is excellent, and all the vehicles we saw and the one we drove are in excellent, super clean condition.
    Dislike: Nothing
    Read More >
  • L,Tiffany

    Calgary

    7 /10 Good

    Reviewed: January 26, 2020

    Positive •Stuff are amazing friendly • Shuttle bus was waiting for us at the airport so no waiting time for us • The rate is definitely the lowest Negative • Jeep was old and had 65.000km on it already • our rental car Jeep didn’t have spare tire on the back which was disappointing. It looked uncool • we saw one Jeep that had a huge crack line from bottom to the top on the windshield (someone else was driving) • shuttle bus was missing door parts so he had to open from inside • car had many scratches and dent. I could tell their cars are low maintenance If you don’t mind tiny flaws and want to save money, it is a good place If you want perfect nice flawless car, go others. You get what you pay for!!
    Read More >
  • S.CHUNG

    Calgary

    6.3 /10 Average

    Reviewed: January 26, 2020

    ANYBODY CHECK THEIR CHARGE RECORDS FOR WINDSHIELD DAMAGE. THEY MAY MAKE A FEW SMALL CHIPS ON THE WINDSHIELD THAT MAY BE DIFFICULT TO NOTICE IN CHECK AROUND, AND CHARGE FOR THEM WHEN THE CAR IS RETURNED. THEY MAY CHARGE FOR CHIP DAMAGE OVER AND OVER. SCAM. COULD REALLY FEEL THAT. SENT SEPARATE EMAIL FOR THE SUBJECT TO YOUR OFFICE ALREADY.
    Read More >
  • J.Chahal

    Calgary

    10 /10 Excellent

    Reviewed: January 26, 2020

    Amazing experience with routes. Staff was very friendly and the process was super smooth.
    Read More >
  • Anonymous

    Calgary

    10 /10 Excellent

    Reviewed: January 26, 2020

    Great customer service. Friendly and informative. They told me to be careful as Alberta has speed cameras every where. So I very much appreciated that. No tickets for me.
    Read More >
  • Anonymous

    Calgary

    9.3 /10 Excellent

    Reviewed: January 26, 2020

    Excellent experience!
    Read More >
  • R.Brunet

    Calgary

    9.3 /10 Excellent

    Reviewed: January 26, 2020

    Great car to ride, great service from the staff. Robert
    Read More >
  • Windy Willow

    Calgary

    9.3 /10 Excellent

    Reviewed: January 26, 2020

    Although we booked Honda Civic but we've got KIA Soul but the car is really new, about 1xxx KM. Drop Off is so fast but on pick up, we need to wait for car cleaning like half an hour since I thought it has just returned to Routes. Also waiting to be picked up at the airport is quite long.
    Read More >
  • Anthony

    Calgary

    10 /10 Excellent

    Reviewed: January 26, 2020

    Small operation in YYC. Pick up and drop off at the front of the store. Need to call for pickup which takes 15-25 minutes. Rental place is about 5-10 minutes from airport. Easy processing, pickup and drop off.
    Read More >
  • Gilles

    Calgary

    9.7 /10 Excellent

    Reviewed: January 26, 2020

    Very convenient with the shuttle that picked us up at the airport
    Read More >
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