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Driver's License in Switzerland

All licenses issued in the European Union are accepted.

Driver's licences from non-EU countries (except Switzerland) are accepted if you have a visa in your passport and at the time of rental have not been in Europe for longer than 6 months. If your domestic driving licence is printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc), an International Driving Permit (IDP/IDL) or an official translation in English is required together with your driver's license when you drive in Switzerland.

To drive in Switzerland, the driver must present a valid national driver's license that has been held for at least 1 or 2 years (according to different car rental company)The minimum age to drive in Italy is 20 years old (age may vary by car category).

*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.

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Guest reviews

1 /


December 13, 2019 Destination: Luzern

6.7Explanation not clear

Free upgrade of car which is good but the upgraded car came with scratches. Upon return, they claimed to have no such records in the system. Luckily I have photos to prove my innocence. During collection, they mislead me to think that my deposit was made for a compulsory payment for a full tank of fuel. Eventually, i did not refuel upon return and they took my whole deposit.

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December 7, 2019 Destination: Basel

7.3Crappy car compared to what I paid for

Failed to deliver car purchased (for a premium)

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November 30, 2019 Destination: Zurich

8Very Good

Staff at the counter could smile more.

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November 25, 2019 Destination: Geneva


The car was in really poor condition. Marks everywhere. That a shame to rent a car like this!!!

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November 24, 2019 Destination: Geneva

10Easy to book exactly what I wanted and great value. Like the insurance options

Easy booking and picking the car up in Geneva

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November 19, 2019 Destination: Geneva


Everything good. I’m sure in come back

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November 10, 2019 Destination: Geneva

10Great service provided by Mme Kaouthar.

The counter for pick up at geneva was excellent. I tried to add and additional driver but was told that such a driver was to be present. Since my son was flying into Amsterdam the next day I was told that he could go to any Dollar or Hertz counter and ask them to update the record. When my son arrived in Amsterdam he tried to have Hertz update the record, Hertz called Geneva and the geneva supervisor refused to update the record. I eventually talked to the agent who had given me the info and she updated the record. Cudo's for Ms KAOUTHAR. Excellent service provider.

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November 9, 2019 Destination: Zurich

10Fantastic customer service!

I love the car I rented. It was a pleasure driving it.

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November 4, 2019 Destination: Zurich

10Straight forward no fuss

It was really smooth process. We were given a brand new car too! We were a little bit late for return but the staff were cool about it and didnt charge us a cent. Kudos to them

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November 4, 2019 Destination: Geneva

10Top qualité !

Voiture pratiquement neuve au top!

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October 28, 2019 Destination: Zurich

9.3Upgradable car range

Higher than actual expectation which they are allowed me to pick up any car which they have. I was book A3 convertible before the trip and they informed me there has no A3 convertible. Supprisingly they allows me to choose A5 convertible and no extra cost. It is really awesome!

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October 22, 2019 Destination: Zurich

10Excellent, will book next time again

Booked a manual transmission but given the chance to get an automatic at no additional cost. They also included free onboard GPS

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mohd zamri bin zainul abidin

October 18, 2019 Destination: Geneva

8.7Great experience with easyrental app and easy car rent experience with europcar!

Overall Europcar is great and the cars provided are amazing, the type of car, the ease of registration, every was nearly perfect. However my only negative comment is during departure from geneva, the staff at the counter at the parking did not help me in my baby chair at all, he just pointed at the chair which was outside the office and i had to carry it, assemble it in the car by myself without guidance so i have to figure it out while he was playing with his phone in the office. I am paying for that service and expected at least some sort of guidance and help to get it to my car. For all those driving parents out there they would know the hassle of figuring out different baby chairs and how to attach them to the seat. Other than that, the staff where i dropped off in Zurich was amazing, i did not get his name but well done to you sir!

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October 16, 2019 Destination: Zurich

9.3The whole process of booking, collecting and returning the car was smooth.


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October 12, 2019 Destination: Zurich


窓口で車のランクアップを勧められました。ナビのことを考えて、そちらに。アウディが来ると思わず、驚きです。 ただ、英語が少し早すぎて聞き取りが大変でした…。

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October 7, 2019 Destination: Geneva

9.3Easy process

Car was exactly as required, just a few extra notes to make with the staff of existing marks/scuffs etc and that was done with no hesitation

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October 4, 2019 Destination: Basel


if have bigger car will be better...joking, this car is perfect for us! Thank you!

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Hammad Al Roushdi

October 3, 2019 Destination: Zurich

9.3Very good experience

I booked Audi a3 but wasn't available and they upgrade us to Jeep Campos which was better for us.

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September 27, 2019 Destination: Basel


Everything’s was smooth and quick

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September 26, 2019 Destination: Zurich

9.3Can improve service by helping customers to go directly to Hertz for the accident claim

I had a minor scratch of the rim of the front right tyre and is now waiting for the documents for claiming my full comprehensive insurance with eastrentcars. This is a bit tedious and Hertz is not very helpful.

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September 25, 2019 Destination: Zurich


If i got my booked car. Volkswagen.

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September 23, 2019 Destination: Zurich



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Cemre Özdemir

September 22, 2019 Destination: Zurich

8Other than employees part, everything was great.

Car was not the one I wanted or near the similar one and they refused to help me about the car. They gave no option to us. I dont to rent from this office. Terrible employees. Even they move you another person and other person says that first person had to do it. Employees must be changed for better customer experience.

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September 21, 2019 Destination: Zurich

10Pleased with car rental

We were very pleased with the upgrade.

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September 17, 2019 Destination: Luzern


車両はこの上なく快適な多分金額の中でも上級の部類の車を貸していただけて大変満足です。 ただし、乗用車というよりSUVに近く車体が大きかったので知らない土地で乗り回すには少し大きかったかなと思います。

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September 13, 2019 Destination: Basel


La voiture était une Citroën c3 Personne au guichet en arrivant attente La personne ne parlait pas français

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September 11, 2019 Destination: Zurich


The car was new and in perfect condition. The guy in front desk was very helpfull and warm welcoming. Thank you for everything. Definitely will use this service again.

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September 4, 2019 Destination: Lucerne


Everything was very easy to do and I didn't have any problems with the rental. I will use it again, because the price was great and the car too.

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August 30, 2019 Destination: Zurich


Great service and car. very friendly staff.

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August 28, 2019 Destination: Basel

9.7Très bien

Parfait ! Les personnes à l'accueil étaient professionnelles et très aimables. Pas simple de retrouver le parking au retour (zone suisse de l'aéroport de Bâle), heureusement, le plan est bien fait ! Merci !

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August 26, 2019 Destination: Zurich


Thanks Europcar, I got an upgrade

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August 25, 2019 Destination: Geneva

10Great car, great service.

Counter staff great. Upgraded car and included my son on the hire for no extra cost. Fast service at the desk.

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August 22, 2019 Destination: Zurich

8Very Good

I was told on pickup of the car I would not be able to use a Visa card for the deposit for the car. Only MasterCard was accepted unless I maxed out their insurance which was of no use for me and I was forced to as Visa was the only payment I have on my holiday. The staff directed me incorrectly to the car park to leave the airport with my 60kgs of luggage...... gigantic waste of time starting our trip in Switzerland. The Mazda CX-5 was the only good thing about the experience.

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Archit Aggarwal

August 17, 2019 Destination: Zurich

6.3Hi when I returned my car national charged me 1000 Swiss franc. I have not received any update?

Kindly return rest of the money. They deducted 1000 swiss franc for a windshield damage n said rest will be returned after a month.No communication yet.

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August 16, 2019 Destination: Luzern

8.3Very Good

Satisfied in overall. However, we felt that we were charged a lot for car seat and booster seat. They should have been free.

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August 14, 2019 Destination: Interlaken

2Wrong car type given

I book station wagon but given citron . Due to size not fit my luggage I return to them after 1 day even I book 2 days

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August 13, 2019 Destination: Zurich

9.7Got a better car category than i paid for.

Got a better car than i was expecting. They are very professional and polite. Hey overall it was a smooth and easy process.

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August 9, 2019 Destination: Berne

8Good experience except for pickup

The car was clean and met expectations, although it wasn't the Audi A3 that had been confirmed. Pickup could have been better... the office was closed from 12-1:30, which was not convenient. They also were not helpful in describing where the car was physically parked. Drop off was easy and no problem.

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August 19, 2019 Destination: Geneva



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October 12, 2019 Destination: Geneva

10Great hire company and always professional. Cars are always in mint condition.

V.good service! Always impressed and will keep using.

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August 20, 2019 Destination: Zurich

8.7Smooth and easy no problems

There wasn’t anybody on the thrifty desk but the staff from hertz did it all for us. They were very helpful.

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Huzaifa Farooqi

September 5, 2019 Destination: Zurich

8Good car with easy pick up but difficult drop off location with no instructions provided.

I was upgraded to a Skoda Octavia which was great. It had more space than the Golf that I had booked and it had excellent fuel efficiency.

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Ashwin Pochampalli

September 23, 2019 Destination: Zurich

8.7Hassle-free car renting service

I was offered an upgrade to a GLC 250 at 50% discount and was asked to pay some difference amount which was fine by me as the price was attractive. The staff was very informative. And I feel the only downside was waiting time was slightly longer but that's expected at most airports and having the counter in terminal is a luxury when compared to most places with shuttle service and its hassles with luggage.

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September 23, 2019 Destination: Geneva

9.7Exceeded expectations!

I thought we were going to get an old, 5-seat compact car. What we ended up with was a Nissan Qashqai SUV with leather seats, lots of room, and GPS navigation. Plus, the car had only 7,000km on it! So it was brand new! It was an excellent car and was great for driving in the mountains.

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September 4, 2019 Destination: Geneva


Good car - very happy

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September 8, 2019 Destination: Geneva

9Upgrade heureux

Dans un premier temps l’upgrade proposer était plutôt un « downgrade » avec ce véhicule de type utilitaire . Après le partage de mon sentiment défavorable à ce downgrade, le staff m’a proposer une merveilleuse surprise et un véritable upgrade puisque nous sommes repartie avec une corvette luxueuse et moderne . Pour mon anniversaire ce jour là, l expérience a été fantastique et c’est ce genre de détail et ce staff adorable qui feront que je reprendrai Hertz la prochaine fois . Merci !!

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October 27, 2019 Destination: Geneva


Good good

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August 9, 2019 Destination: Geneva

7The description of the car wasn’t correct!!

The car reserved wasn’t available at the time of arrival, in addition I did an upgrade and pay the difference

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September 22, 2019 Destination: Zurich


I got a 9 seater and not a 7, I ordered a V class or similar, and I got a not comfortable 9 seater, while the agent said that is what I ordered,

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August 23, 2019 Destination: Geneva


Price is high

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Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on EasyRentCars.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

EasyRentCars will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on EasyRentCars, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on EasyRentCars.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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