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Guest reviews

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F.Buchberger

December 9, 2019 Destination: Belgrade

9Excellent

Gutes Fahrzeug, leicht zu bedienen.

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S.Tanasijevic

December 2, 2019 Destination: Belgrade

8.3Very Good

I can still see that 800e are reserved. Why is that? Everything was perfectly in order with the car. Jos uvek mi drzite sredstva blokirana na kartici. Da li postoji neki problem sa autom jer sam ga ja vratila u istom stanju kao i kad je uzet.

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Y.YAZAR

October 1, 2019 Destination: Belgrade

3.7Poor

There was no waste and no dirty car they said me your car is dirty. And they took 36 € they are lier.

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SasaR

August 17, 2019 Destination: Belgrade

9.3Very good

Deposit amount disproportional with car class

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E.Ozturk

August 17, 2019 Destination: Belgrade

9.3Very good

We had a small damage, my booking platofrm Easyrentcars will cover it but i believe i m really overcharged for the damage. Except that everything was fair.

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M.Yeo

August 1, 2019 Destination: Belgrade

8.7Good car rental experience with Avis

Upgraded to automatic transmission. Great car and only address needs to be updated more accurately. Both Avis and Easyrentcars.com still reflect the old address.

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July 20, 2019 Destination: Belgrade

9.3Very nice experience!

The car was brand new! No problem!

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A.Konakov

July 18, 2019 Destination: Belgrade

3Worst ever service experience of all time. Disgraceful in fact.

Dealing with Budget Belgrade staff was one of the worst experiences we have ever encountered. Never again. Have escalated to Budget HQ. Inattentive, disinterested, changed car allocation 3 times without consultation with us. After giving us wrong car, we went back to counter (after an already 1 1/2 hour process) to be told rudely not to call them if there was any issues!

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July 15, 2019 Destination: Belgrade

10Excellent

My only remark is that information on budget internet site about extra cost for travelling to another country was 30 euros + tax = 36 euros and actual charge was 40 euros. This amount should be the same.

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Daria Senicheva

July 14, 2019 Destination: Belgrade

6totally disappinted by service provided by Interrent. NOT recommended!

sent us pictures of scratched car without any identification number and never replied on the request. Finally charged us for about EUR 150 for scratched front bumper ! interesting how should I had checked it before, on the kneels ?! unfair behavior to the customers, strongly DO NOT recommend.

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July 13, 2019 Destination: Belgrade

8.7Very good car, yet affirdable

We arrived on Saturday and the queue was extremely long to pick up the car, with only one person working at the pickup desk and another at the car park. The people in front of me in the queue had damaged their car and I ended up waiting almost 2h to get my car. But once I collected it, everything went fine. The drop off was on a Tuesday and it was very quick, as there was no queue, no one had any issues and two staff worked both at the desk and outside. I will use them again.

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Armaan Khanna

July 10, 2019 Destination: Belgrade

8.7Very Good

Very helpful staff at the counter - car we booked was not available, but they were very understanding and took the time to assist us (Especially the supervisor/ manager - cant recollect his name).

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G.forbes

July 6, 2019 Destination: Belgrade

10Excellent

Counter staff were super helpful! Car was perfect!

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L.Simikic

July 4, 2019 Destination: Belgrade

9.7Excellent

Border crossing to expensive and charged me for washing the car on return

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Y.Ma

June 13, 2019 Destination: Belgrade

8.3Better use other platform

Over charged me the cross border fee. Charged more than 200 euro for tiny scratches under the bumper. Avoid.

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D.Sretenovic

April 13, 2019 Destination: Belgrade

10The best ever.

Extremely satisfied. Very good price + upgrade without asking for it?! Awesome staff.

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D.Stupar

March 6, 2019 Destination: Belgrade

10Amazing price, 11 days for 66$ Canadian, just unbelievable

Amazing staff, amazing price, 66$ Canadian for 11 days, smooth pick up and return, highly recommended Hvala

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SN

July 18, 2018 Destination: Belgrade

9.6pleasant

Like: Car confirmed quickly, did what I had to.
Dislike: The price was a bit too high for the type of vehicle and very few automatic cars available.

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S.Sabljarevic

May 18, 2018 Destination: Belgrade

9.4Great overall

Like: Friendly staff
Dislike: Pick up time

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Pravin

June 29, 2019 Destination: Belgrade

9.7Overall great experience working with ERC. Loved Auto booking and insurance claim processing.

Avis Belgrade, is pretty slow in service. Though pickup didn't bothered me much, drop off took almost 2hrs. Luckily I had time in my hand or else I would have missed my flight. There was a minor scratch on the car for which they charged me almost 400 euros. Bad part is the charge was mentioned on the invoice as insurance premium. Thanks ERC, they managed to convince Insurer about the genuineness of the charges.

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Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on EasyRentCars.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

EasyRentCars will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on EasyRentCars, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on EasyRentCars.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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