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Guest reviews

1 /

EP

August 21, 2019 Destination: Luxembourg

8.3OK, but the car was dirty.

The car was dirty - in one of the the object compartment there was an old cookie and a bottle of some drink from the previous person who rented the car. Also the car was smelling of cigarettes.

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August 19, 2019 Destination: Luxembourg

9.7Everything was so smooth

We got an upgrade to the next segment, it was a nice surprise.

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C.Bailey

July 29, 2019 Destination: Luxembourg

9.3Excellent

Counter staff are wonderful. Always courteous and very helpful

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ep

June 30, 2019 Destination: Luxembourg

8ok

good car and service

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ep

June 30, 2019 Destination: Luxembourg

6.7Ok

OK

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C.Bailey

June 19, 2019 Destination: Luxembourg

9.7Perfect car for getting around. So good I rented it again.

The Hertz staff is great. Since I am a repeat customer, they make the trade off quick & simple

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G.Smith

May 19, 2019 Destination: Luxembourg

9Seamless

New car all good

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H.LOCATIN

May 9, 2019 Destination: Luxembourg

8.7Happy driving.

La voiture que j'ai reçu était une game au dessus... Cela m'a fait très plaisir , le véhicule neuf juste quelques kilomètres au compteur. Je recommande Avis.

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March 25, 2019 Destination: Luxembourg

6.3OK, but dirty.

ok, but car was a dirty... that's the second time i get a car with these conditions.

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T.Kilgarriff

September 19, 2018 Destination: Luxembourg

10Happy customer

Like: I needed to rent a car for a specific 8 hours one day, this is exactly what I got, language was not a problem, no hassle, new car, no issues, easy pickup and return
Dislike: absolutely nothing.

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Alvin

August 30, 2018 Destination: Luxembourg

10Nippy in the city

Like: Easy car collection, clean car, return instructions were clear. Cheapest quote despite the last minute purchase, easy to navigaye website.
Dislike: None so far.

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K.Cross

July 22, 2018 Destination: Luxembourg

10Fast, friendly and value for money

Like: Professional staff, roomy car with high spec for economy rent
Dislike: Nothing

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Best rates found by EasyRentCars users in the last 30 days.

Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on EasyRentCars.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

EasyRentCars will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on EasyRentCars, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on EasyRentCars.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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