Israel Car Rentals

The vehicle was dirty, besides - everything was fine

Pick up took forever. It was like they were not expecting me.

Me retienen un dinero en la tarjeta de credito que aun no me han devuelto y hace ya 2 dias que entregué el coche con el deposito lleno y sin ningun incidente.

Car conditions aren’t perfect

not easy to find place for parking when drop-off.

Great

תודה רבה על הכל. פשוט לשכור במחיר מדהים. חוויה לכל הטיול.

staff a bit ruff at desk, few minute que but you get what you pay for

Very good rental agency. There is no additional airport fee aside from the rental price you pay on easyrentcars.com. The car had only 7000 km on the meter, was a little dent and scratched which is normal for Israel. Counter personnel was very polite and very helpful in explaining the conditions of the rental. We have been also explained to avoid the 50 Shekel (NIS) fee by not going onto Highway no. 6 which is payable by an electronic system, however, we choose to drive on it and to pay the fee which in our opinion was acceptable.

as expected

Catastrophique PLUS JAMAIS, ils ont voulu m’obliger a prendre une assurance de 24 dollars par jour, alors que j'avais donné la preuve de mon assurance carte première, ayant refusé leur assurance et après plus d'une heure de discussion, je n'ai pas pu récupérer mon véhicule car je n'ai pas cédé à leur obligation de prendre leur assurance, j'attends maintenant que l'on me rembourse ma location.

very decent for the price, and no crazy hidden fees, second driver was onjly three dollars a day..

fantastic service on yirmiyahu branch fast and friendly

amazing service

Amazing little car which took us on a two day adventure in the mountains of North Israel on just one tank of fuel. Overall experience getting and returning car is easy and doesn't take overly long

was amazing really smooth

They tried to charge us the deposit! The car was a bit damaged and with some warning signals (red lights). We had to argue not to be charged for the deposit. They clearly tried to make money on us.

To long at pickup

Wouldnt want to give me garage bills in case of damage for my private insurance

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Very good

Dirty old car.

Normally opt for Europcar first.

Car was great for my requirements in a large city.

Я очень недоволен AVIS и не думаю, что ещё когда-нибудь буду брать машину у них в аренду. 1. я забронировал машину за 2 дня до получения, но когда приехал 26.08.2019 из Тель-Авива в Тверию к назначенному времени, сначала ждал в очереди 30 минут, так как из большого количества сотрудников, только один занимался оформлением заказов 2. Моей машины не оказалось на месте, и мне ещё пришлось ждать около 1 - 1,5 часа, когда они решат проблему. 3. Машина была в ужасном состоянии, внутри салона были порванные сидения, пошарпанный пластик, оторванная слева защита от солнца. Механическая коробка передач также оставляла желать лучшего. 4. Я уже очень торопился, так как прождал около 2 часов, потом оказалось что в папку с информацией мне не положили мой экземпляр договора. 5. Когда сдавал машину также были проблемы, трудно было найти въезд на парковку, так как он был с другой стороны от офиса огромного здания в Ришон Ле Ционе, парковка была на крыше. После того как поставил машину, несмотря на то что я зашёл в офис и сказал что приехал перед этим, меня никто не ждал на парковке. Мне пришлось спуститься с крыши на первый этаж, найти сотрудника, а потом опять подняться наверх, чтобы он осмотрел автомобиль. 6. Все это заняло много времени, после осмотра мы вернулись на первый этаж, сотрудник увидел, что у меня все оплачено и отпустил меня, не выдав мне инвойс. 7. Прошло уже две недели с момента возврата автомобиля, но мой обеспечительный платеж в 3000 шекелей до сих пор не вернулся мне на карту. 8. При этом в AVIS сотрудники офиса Ришлн-Ле-Цион говорят, что уже 29.08. отменили операцию, но на карту мне деньги не вернулись. А в банке говорят, что вместо отмены списания от 26.08 в 3000 шекелей, AVIS ещё заблокировал одну сумму в 3000 шекелей. 8. Я приезжал в офис опять, чтобы получить документы, которые мне не дали, так как на почту и по факсу мне ничего не прислали, несмотря на то что обещали по телефону, когда я им звонил. 10. Чек отмены на 3000 шекелей мне не дают.

I received a weaker car then expected which was unfair even though they had the car I saw online and booked. The people at the location were unfriendly and not helpful and introduced extra charges upon pick up.. not satisfied with their service.

bad service!!!

only the pick and drop off where easy besides that this agency service is bad

this time the car was great but staff service isnt good.they are angry and dont have strength to help the coustomer.

the car was very wick(hyundai i10) and scrathed.they charge me vat against the terms of the rental.they dont care about the rental agreement.

This agency has big problems!!!

the car i got was a free upgrade which is nice but the car was very old and didnt drive so well.

Very long wait time for pickup. Otherwise, service was great!

בהתחלה הםשכחו לתת לנו מפתח והיה בעיות אבל אחרי זה היה בסדר

make up story's in order to make more money on innocent people!! waiting hours to get a car. standing all time and no bathroom in the place. only two workers at peek time.

The car was super dirty. They didn't care at all. diapers in the car, snack spilled all over. we were in a big rush, but couldn't go into such a car.

the car was very old and would expect better from a car rental place

I waited a terribly long time for my car which is understandable because I rented it during busy season. But then after over an hour of waiting some cars of the class over the one I reserved showed up but the staff refused to upgrade me and proceeded to make me wait another full hour until my class car came. All through this last hour they kept on reassuring me that my car will arrive in just ten more minutes, just fifteen more minutes, because obviously they couldn't tell me that I will have to wait another hour. I was under the impression that the common courtesy of rental car companies is to bump you up a class if they don't have your car especially if you had already payed for it beforehand. Making you wait a bit is fine but over 2 hours is ridiculous.

Helpful staff, didn't wait long and gave a nice upgrade.

There was a problem with the computers at the counter so it took over three hours till we got the car... The counter staff was nice but could help much. Once we got the car everything was good.

The rental is in easy to find place.

It was a little confusing in ben gurion airport where the car was located

Voiture toute abîmer , mauvaise communication erreur sur mon mail pendant tout le séjour aucune preuve de location de la voiture ,on a essayer de vendre une assurance complémentaire en insistant lourdement , malgré que je dises que j’avais déjà soucrit une assurance et au retour de la voiture on m’ a accuser d’ avoir endommagé le côté droit de l’aile avant , je leur ai expliqué que la voiture était en très mauvaise état à la réception et que j’ ai fait des photos et sur la photo , il a vu que la voiture était endommagé déjà sur l’ aile , je n’ai pas apprécié cette mésaventure je garde d’ ailleurs ces photos

great customer service

Budget forced me into an upsell by telling me the car I wanted was going to be 2 hours late. I consider this a dirty trick, however the car they gave me was quite good so I can't decide if in the end I got a good deal or not.

Very long time spent picking up the car

Old car with quite a few dents and scrapes but it worked and served its purpose

The counter staff is unfriendly. And they didnt ask for selection of currency when charge my credit card. The staff wait at the car park for my pick up. He just stand next the car. I have to found him in car park between over 3x car in car park.

Service was OK. It took a very long time to actually pick up the car.

They don’t have the type of car I book, so they give us a bigger car but I don't need that big.