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Driver's License in France

All licenses issued in the European Union are accepted.


Driver's licenses from non-EU countries (except Switzerland) are accepted if you have a visa in your passport and at the time of hire have not been in Europe for longer than 6 months.  If your domestic driver's license is printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc), an International Driving Permit (IDP/IDL) or an official translation in English is required together with your driver's license when you drive in France.


To drive in France, the driver must present a valid national driver's license that has been held for at least 1 or 2 years(according to different car rental company).


*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.


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Guest reviews

1 /

December 13, 2019 Destination: Paris

9.7Great

Great team great support

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Manu

December 12, 2019 Destination: Paris

8Easy booking process clear . Price competitive definitely use again

The car was booked before arrival. I arrived at kiosk . Service counter were told me that vehicle was not ready . Lady made a phone call to ask to get car ready. I had to wait with my 2 yr and 8yr for over 45mins i could see them washing car in the dark !!! Frantically . The vehicle was difficult to locate as its very dark . Returning was easy and straightforward

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December 11, 2019 Destination: Nice

8.3Very Good

Tried to charge me for previous damage

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n.Boursiquot

December 6, 2019 Destination: Bordeaux

7.3a ne pas refaire

ACE inexistant à l'aéroport de bordeaux, et je découvre au final que c'est une autre agence qui va me louer la voiture... parking en travaux avec mes deux valises à parcourir le parking pour trouver quel loueur représente ACE !!!!! une location réservée ou on me donne le choix entre deux voitures, j'en choisie une et on m'annonce que pour celle la c'est 10 euros de plus, sans compter le message insistant de l'agent qui veut absolument me faire souscrire une assurance complémentaire. Qu'en cas d'accident il m'en coutera une franchise. J'ai fait 10 h d'avion et j'ai vraiment autre chose à faire que de chercher l'agence partout, je suis fatiguée et je suis assez grande pour savoir que l'assurance en plus n'est pas une obligation. Surtout que vous avez des assurances et que vous outrepasser vos prérogatives de loueur en annonçant que la caution sera prélevée si il y a un accident avec un véhicule assuré tout risque. Formez mieux vos agents et ne prenez pas vos clients pour des imbéciles et affichez sur le bureau a bordeaux un panneau pour ne pas avoir a chercher vos bureaux.

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S.Bos

November 26, 2019 Destination: Bordeaux

8Great value for money

Very annoying up-selling of insurances and other services by Gold Car staff at Bordeaux airport.

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Ian

November 23, 2019 Destination: Bergerac

9.3Great car hire service

Can was clean, with no problems

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Mert

November 23, 2019 Destination: Nice

9.7definitely recommended

Surprisingly there was a long queue and the staff were doing their best but also were helping each other with issues so waiting times exceeded expectations. I assume though it was a one off thing. The car was parked horribly. There was no space to open the door not to mention the distance to the next parked car was maybe 20cm. I had to get in the car from the back seat and crawl to the driver seat ! I hope this won't happen again. I will yet try Europcar again.

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November 18, 2019 Destination: Paris

8.7Very bad car condition!

I got a very clean and nice car, but: Tires were very used at the front and I got a fine from police. One of the tire was punctured coarsely repaired. I had to replace both tires at the front, as per regulation after having called Europcar. 3 months after, I still didnt get any feedback from them. Very disappointing.

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J.Light

November 12, 2019 Destination: Carcassonne

10Good

Car was slow going up hill but apart from that was very adequate

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testsudo

November 9, 2019 Destination: Lyon

8.7Simple and convenient

Some construction at the station made it a bit funny/strange to find the location, but otherwise it was smooth

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November 5, 2019 Destination: Bergerac

10Great

Great service and really helpful staff. Lovely car in great condition

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K.ALHAMMADI

October 26, 2019 Destination: Paris

9.7Easy process to perfection

The car changed from VW-TROC to JEEP Reneger.. it was Ok

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M.GUREL

October 25, 2019 Destination: Nice

10definitely recommended

very helpful and quick staff

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A.EL FILALI

October 23, 2019 Destination: Lyon

3.3Horrible et desagreable

Personnel au guichet horrible pas de sourire voulant à n’importe quel prix de vous vendre des options. La dame a changé deux fois mon véhicule pour enfin me donner autre voiture que celle réservée ( manuelle au lieu d’automatique) La Jeune fille blonde aux yeux bleus limite RACISTE me faisant illusion au vol de voiture .... Plus jamais europcar est le message est à diffuser au plus grand nombre.....

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A.Bod

October 21, 2019 Destination: Marseille

8.7Mise a part la difficulté a trouver l’agence, tout est parfait.

Le temp d’attente est un peu trop long quand on vient en famille a cet emplacement. Et peut-être afficher un plan détaillé dans les réservations.

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D.Huxtable

October 19, 2019 Destination: Lyon

8Check your bill at collection, as we were charged for extra insurance even though we didn’t want it

Charged for insurance even though I said I didn’t need it and now struggling to get it refunded

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October 18, 2019 Destination: Paris

10Très satisfait du rapport qualité/prix.

RAS avec le service sur place à PARIS Orly.

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m.glorieux gawel

October 14, 2019 Destination: Lille

7.3Good

Personne dans la cabane pour m accompagner lors de la prise de location Donc des photos car portes latérales avant abîmées et siège arriere tout collant!!!! Personne pour m aider à rentrer la voiture dans un espace de location tout petit dans un parking souterrain ;heureusement un monsieur m a aidée à manoeuvrer sans quoi j aurais probablement rayé la carrosserie... Donc bilan mitigé....

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S.Pigeault

October 14, 2019 Destination: La Rochelle

9.3Good pricing, good service

The pick up took a long time as the desk was very busy, but the young lady at the counter was very nice and professional.

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I.S.

October 13, 2019 Destination: Paris

5.3Waste of of time and untrained staff.

We received different car then what we booked, smaller in size and caused issues with luggage. At drop off Hetz staff member was very unfriendly and rude, wasted over 40 minutes with this guy.

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H.Chevalier

December 1, 2019 Destination: La Rochelle

10Mieux que notre propre voiture

Rien à dire. Le personnel agréable, la voiture top

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D.GAUTIER

October 12, 2019 Destination: Bastia

9.3Etre surclassé sur un 3008 que du bonheur

A notre grande surprise et plaisir nous avons été surclassé. La voiture était un 3008 de 11000km. Beaucoup de confort et très agréable à conduire.

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G.Churchill

October 15, 2019 Destination: Reims

6.7The drop off the car was ready bad we couldn't find the spot and it took us 2 hours or more to find

The staff at pick up was good.

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E.Shehi

October 18, 2019 Destination: Bagneux

6.7Average

La voiture elle avait des impacts un peu partout ,à l’accueil ils m’ont dit que c’est très propre ,c’est pour ça j’ai pris plein de photos des impacts avant mon départ

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M.Pitt

November 25, 2019 Destination: Geneve

10Great choice

Great and very gentle service. The person in the desk was very kind and helpful.

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K. Boehme

October 13, 2019 Destination: Paris

10Simple process and great customer service

Very friendly staff

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A. Alcaraz

November 6, 2019 Destination: Montpellier

9Excellent

Magnificent workers in the Montpellier airport office. My congratulations. Without a doubt, I have recommended them. For my work I rent different cars in Europe and I am grateful, enormously, with them. Bravo

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Terra Da

October 19, 2019 Destination: Nancy

87/10

L'accueil , froid , pas aimable .

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véronique

October 22, 2019 Destination: Perpignan

9.3facilité et grande satisfaction pour le produit réservé

Malheureusement à l'arrivée de mon avion il n'y avait qu'un monsieur au comptoir! Trois personnes avant moi donc comme on est assez pressé lorsqu'on arrive, je vous propose de mettre deux personnes à l'accueil aux heures de pointe!

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R.Cleverley

October 12, 2019 Destination: Toulouse

10Simple process and cheap price.

All good, no problems, deposit was a bit harsh!

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November 5, 2019 Destination: Toulouse

8.7Very Good

Wait time was way too long. Only a queue of c. 6 people but so slow in processing. Paid extra for a Volvo but was given a Fiat with no alternative.

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November 4, 2019 Destination: Strasbourg

10Excellent

i did not get the car i order i want refund for the balance

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김유진

October 12, 2019 Destination: Avignon

7Good

I booked auto car but they said they dont have auto so I should pay more for bigger auto or just same amount but smaller auto or I should go for a manual car even if they mentioned it is auto.

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T.Aasestrand

November 3, 2019 Destination: Nice

9Smooth rental process!

Great way to rent the beste cars at the best prices!

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November 3, 2019 Destination: Avignon

10Excellent

Quick pickup, clean and new car. Very easy!

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Prince Thakur

October 16, 2019 Destination: Paris

7Good

There is no way to communicate with them France Hertz because some problem in their call routing process. Informed India Hertz and US Hertz too. But they could not help. Also road side assistance there is no response in France

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WH

November 14, 2019 Destination: Montpellier

10Excellent

They upgraded our family to a nice spacious car free of charge. Excellent service.

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P.Lelong

November 22, 2019 Destination: Nantes

9Easy and cool

Car was a Peugeot 108 - shuttle from the airport is easy to find and quick

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Manu

October 21, 2019 Destination: Mulhouse

9Facile, rapide, pratique..

Personnel très aimable et pas insistant pour forcer la vente

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J.Uhart

November 27, 2019 Destination: Biarritz

10Excellent

Excellent !

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K.MOTTERSHEAD

November 4, 2019 Destination: Nantes

10Holiday Inn Brittany

All ok except need to queue with rental pickups to leave keys

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Carlo

October 22, 2019 Destination: Nice

10Extremely satisfied

The person I dealt with at the airport counter was exceptional, as was able to speak both English and Italian, very pleasant and efficient

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K.Sewell

November 4, 2019 Destination: Bordeaux

8.3Good car for the money

The return process was a little unclear as I was asked to sign an electronic device but not told what I was signing for. Also still not seen if my deposit has been refunded. At pick up was advised of a massive excess if I didn't purchase further cover. I have annual cover so declined

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Charles

October 24, 2019 Destination: Strasbourg

4.7See above

Europcar gave us a smaller car than we ordered which was not a problem - what was a problem was that the car was covered in scratches and marks, most of which were not on the contract - when I pointed this out the service person just said to take some photos- this was not satisfactory but we were short of time so ADIS just that - I’m addition the car was not cleaned outside or inside - it looked as though it hadn’t been cleaned properly for ages - and finally when we returned the car back to europcar Strasbourg the person there didn’t check anything saying only that it was all ok - but I now have an extra new charge on my credit card which is unexplained- it has effectively doubled the cost of the car that I paid for through EasyRentCars- I tried ringing europcar in Strasbourg but they didn’t answer so I went to their head office who advised that they needed to see bank statements and details of my complaint- I have sent them an email with these details but they will only respond within 7 business days - I find this as just a delaying tactic - I will never use europcar again as they have a reputation for this kind of post return charging - I should have paid attention to the “reviews” on europcar Strasbourg

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Georgi Mateev

October 28, 2019 Destination: Beauvais

8.7Very Good

The car was good enough for our short trip to Paris. Pick-up and drop-off times were okay, although they could be bit faster. We didn't have any problem during the rental period.

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Jimmy O

November 25, 2019 Destination: Nantes

8Professionalism in every regard.

Overall, it was a positive experience using Europcars rental agency, with whom I’ve booked in the past.

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October 12, 2019 Destination: Bergerac

10Excellent

Brilliant service and lovely car. Nice and simple.

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Ch. GILLET

November 15, 2019 Destination: Besancon

10Location exceptionnelle à tarif avantageux

Location d'une véhicule totalement neuve (seulement 6 kms au compteur), exceptionnel, et fonctionnant au SuperEthanol, exceptionnel également. Véhicule spacieux et agréable à conduire en ville, sur route et sur autoroute. Satisfaction totale, je remercie le personnel de l'agence Europcar de Besançon, compétent, sympathique et attentif.

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P.Eric

October 12, 2019 Destination: Saint Sulpice

9.3Excellent

Sur avis , je suis toujours content.

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C.Hoeffel

October 16, 2019 Destination: Paris

8.3Once you find it, Alamo/Enterprise/National Offers a Smooth Process

The location in Terminal 2 at CDG was a bit hard to find, perhaps because I was picking up at 8:00am, and the counter in the terminal wasn't open, so I had to go outside. However, general directions are given to how get there, and I was able to find it and had a smooth experience after that. Terminal 1 is a little more congested and hard to navigate, but all the staff was friendly.

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Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on EasyRentCars.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

EasyRentCars will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on EasyRentCars, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on EasyRentCars.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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