Driver's License in Croatia
To drive in Croatia, the driver must present a valid driver's license that has been held for at least 2 years.
An International Driving Permit (IDP) is also required together with domestic driver’s license except for driver's licenses issued by the following countries: Austria, Bosnia, Croatia, Czech Republic, France, Germany, Hungary, Macedonia, Netherlands, Poland, Slovakia and Slovenia.
Please note that an International Driving Permit (often referred to as an International Driver's License) does not replace the requirement for a regular driver's license. And you must carry your current overseas driver’s license, IDP or translation with you all the time when driving in Croatia.
*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.
November 20, 2019 Destination: Zagreb
November 8, 2019 Destination: Zagreb
Except for picking up process at Zagreb airport, their services were fully satisfied like a Japan, including pre-informations before rent. Especially they provided me higher graded car than reserved. I'd like to utilize their service again in the future and strongly recommend.
View moreSeyi
October 30, 2019 Destination: Split
Car had a few dents and scratches all round, that wasted time taking pictures and noting the scratches
View moreD.Bolfek
October 19, 2019 Destination: Zadar
All was good with the service. Had two issues with the new MB A Class. Need to add 1 liter of engine oil 30 min after I rented the car. After that I had an error for the back seat airbag sensor. Didn't change the car because I was the only passenger. I was offered another bcar the next day.
View moreRob P.
October 15, 2019 Destination: Split
The pick up location does not have an enterprise sign outside so very hard to find. The drop Off location should be at the airport not in another location
View morek.walsh
October 13, 2019 Destination: Split
Nice people and made things very easy and clear
View moreOctober 8, 2019 Destination: Split
Easy and quick
View moreGary
October 7, 2019 Destination: Split
At collection the agent told us that as we were crossing an international frontier we would need to pay an additional 80 Euros. I said that I would not be crossing the frontier as I would be taking a ferry to the peninsula of Peljesac and then driving to Dubrovnic. Oh her said, well you will need to paid for extra insurance while you are on the ferry. He said it would be 30 Euros. I queried this and he then said well it would be up to the Budget agent at the drop off. In fact we did not need to pay any charge and I think this is a local practise to charge you more.
View moreOctober 1, 2019 Destination: Zagreb
There are hidden fees of crossing the boarder and or taking a ferry.
View moreG.Jelisavac
October 1, 2019 Destination: Dubrovnik
I was expecting a car like Skoda station wagon, but instead got a Dacia which is of much lesser quality and horse power. Not happy with the length of time it took to get the car and also upon return I head to argue with the agent that very small scratches from wear and tear were already present on the car. When I was picking the car up after waiting for almost 1 hour I was rushed and the agent was minimizing the small scratches as if they were insignificant. While upon return the agent acted much differently. I was charged for polishing in the end. I don’t think I would be choosing Green Motion against.
View moreSeptember 30, 2019 Destination: Dubrovnik
Very helpful staff at Dubrovnik. Would recommend. Great communication and happy to help us find transport after car drop off.
View moreJ.VICONDOA
September 28, 2019 Destination: Dubrovnik
Très satisfait du véhicule et du personnel je recommande vivement
View moreT.Allore
September 28, 2019 Destination: Zagreb
The green motion attendants sold us cross border insurance of 45 euros even though we did NOT cross the Bosnia border. When we tried to rectify the situation with Greem Motion, we were rudely dismissed and not refunded. Very disappointed.
View moreA.Hall-Reace
September 27, 2019 Destination: Split
Car was good
View moreSeptember 26, 2019 Destination: Zagreb
Car Rental is excellent, Only issue is that took 2 months to return Damage Deposit back to Credit Card account.
View moreM.Coton
September 25, 2019 Destination: Split
Long walk from counter to car but relatively easy. Good service although only a small office so only 1 member of staff at counter. Quick to pick up car once we were seen at the counter.
View moreSeptember 24, 2019 Destination: Split
Long procedure to rent the car a lot of paperwork
View moreSeptember 23, 2019 Destination: Dubrovnik
They really were brilliant. The best pickup I have ever had. Really friendly and helpful. Unstressed. Lovely. A joy. Need I say more !
View moreP.Hodgson
September 23, 2019 Destination: Split
The aircon on this c3 zapped the power on the car Had to turn it off to get over mountain Also the car would not fit two large suitcases
View moreT.S.
September 19, 2019 Destination: Zagreb
Almost brand new car. Would recommend.
View moreD.THIEM_dealer_pic_big_69fc0446433.jpg)
September 14, 2019 Destination: Split
Car given was a larger executive car than small car ordered. no issue.
View moreA.A
September 13, 2019 Destination: Dubrovnik
The worst user experience and hidden conditions, I got extra charges on damages that was missing in the contract, the agent in the counter was over loaded to have time to do checkin with us, the car was dirty, I did a complain on the gold car customer service
View moreJ.Jupp
September 13, 2019 Destination: Zagreb
Nothing like the booking and they completely ignored all the extra we prepaid. Terrible service. Miles away from the airport. Tried to overcharge for everything. Still holding lots of money on my credit card. Didn’t make it easy or pleasant for me and my disabled mother. The car was a wreck. Luckily I could negotiate and give them no reason to make things worse.
View moreg.brown
September 6, 2019 Destination: Zagreb
The only issue was the GPS did not understand where the drop off location was. the staff should perhaps suggest that the customer drop a pin for easy return
View moreSeptember 6, 2019 Destination: Split
The rental was fine, nice car but they don’t communicate with you where to pick up or drop off. The front desk just says “when you leave the airport turn left and another left” it led to an empty lot, nothing about going across the lot, look for our sign... so multiple people were outside trying to figure this out. When doing back in, same instructions when asked if he or someone could guide us... he said it’s “across the lot” basically, not worth rebooking with them.
View moreRk
September 4, 2019 Destination: Zagreb
Had to wait nearly 30+ minutes for pickup to arrive at zagreb airport. The return is worst as the google map does not work and no link of the makeshift cabin in the woods is available so its not a good situation for car return process.
View moreR.Gordon
September 2, 2019 Destination: Pula
Car was dirty, rubbish left from previous renters, dents in every panel of car then staff trying to charge us for petrol that we had already paid. Would not use this company again.
View moreSeptember 2, 2019 Destination: Pula
Stuff was helpful, the car was okay. All good
View moreJean-Daniel
August 31, 2019 Destination: Split
Voiture neuve en très bon état sans souci. Le personnel à l'accueil était très froid voire agressif. Nous avons cherché longtemps le lieu pour prendre la voiture, aucune personne dehors mais tous à l'abri dans une voiture climatisée, on ne pouvait donc pas les trouver ...
View moreI.Petropolous
August 31, 2019 Destination: Zagreb
The car was too expensive overall, second driver was very expensive per day. The space in the car and boot was very small. The luggage description/car storage was misleading. Fuel consumption was economical.
View moreD.Stojnic
August 27, 2019 Destination: Zagreb
Excellent customer service!!! I recommend it to everyone!!
View moreN.Coronel Giner
August 27, 2019 Destination: Split
The staff were trying to sell me extra insurance. I had hired a full insurance in your app, but they forced me to pay another insurance more . Moreover , I had booked the way full of petrol back and forth, but they didn’t let me do in this way . Y had to accept full-empty .
View moreQ.GUAN
August 27, 2019 Destination: Zagreb
The car satisfied my expectation. The time spent on pick-up was longer than my expectation due to a long line up. But the staff on the counter was very helpful. He helped us for dropping the car in Downtown instead of Airport.
View moreC.Loft
August 26, 2019 Destination: Split
We didn't get a car because we would not buy an insurance
View moreAugust 26, 2019 Destination: Zagreb
Pick up is not at the airport. Took us half an hour to find the pick up location by asking other companies about this one. By chance, on company was kind enough to call Rhodium to pick us up. Car was not the same we booked. The car was ok to drive but with some pucks.
View moreM.Watkins
August 21, 2019 Destination: Split
The Sat Nav. of the car we were originally given did not work we had to wait a further half an hour for another car. The car we were eventually given was an upgrade from that booked. I was not aware of the additional cost for a driver of 75 years. This made the whole booking rather very expensive.
View moreAugust 17, 2019 Destination: Zagreb
The car was not at the airport nor was pick up service. Waited over an hour to be picked up after having to call them numerous times. The office is located off site. Car was dirty inside and out, half tank of fuel at pick up, not a drop of windshield wiper fluid, and back up rear lights not working. Do not recommend!!
View moreI.Planinic
August 17, 2019 Destination: Zagreb
I didn't get a car that I expected. They gave me some Peugeot 2.7 wrecked and in terrible condition. It was raining and windshield wipers cleaned just 50 % of driver side and 20 % of passenger side it was almost dangerous. On speed 120 km/h the car start to shake to much all 4 tires and the noise coming from trunk door was unbearable, it look like the open door. when I told all of these to the stuff on the returning day the guy answer me : well, it is moving up, that's what count. Car had 142 000 km. I would never recommend this rental car company.
View moreS.Karadsheh
August 15, 2019 Destination: Dubrovnik
We were asked to buy additional insurance for the drive from Dubrovnik to Split, the fact that I have a global and annual insurance policy through ALLIANZ which I have been using for years and it covers all my rental car insurance needs. The agent said that I MUST buy an additional insurance for 50 Euros. I asked about it from others and they told me this is how rental car offices scam you for extra money and that i did NOT need that insurance. I feel a great disservice and would not want to rent from SURPRICE on my next visit to Dubrovnik..
View moreK.Muir
August 13, 2019 Destination: Pula
The car boot wasn't as big as we had been led to believe. We'd booked a Mini Van | Citroen C3 Aircross or similar which should fit 3 large cases, and instead were given a Peugeot 2008 which has a much smaller boot (100L smaller). Luckily we only had to drive 20 mins from the airport to our accommodation so managed with one case wedged on the back seat between the children. On the plsu sisde the car seemed to be brand new.
View moreB.Brant
August 12, 2019 Destination: Dubrovnik
Long wait at airport but the staff were very helpful. Car was great.
View moreO.Oakman
August 12, 2019 Destination: Zagreb
Great service, although the tank was only 78% full on pick-up. This was noted on the document by the member of staff who checked the car over. He didn’t know what to do, when I asked why, he just shrugged his shoulders and said ‘I don’t know’? He said the tank was full but the dial must be broken. Of course when I filled the car up the dial went to 100%. I felt less aggrieved as the return location allowed us to return the car over two hours after the return time, at no extra cost.
View moreAugust 9, 2019 Destination: Dubrovnik
New car, very clean, all minor damage marked on collection and no issues at return - told us about extra insurance but not pushy about it.
View moret.miyamoto
August 8, 2019 Destination: Dubrovnik
The GPS option was excess because the car had navigation system. It was better to explain about that at the counter.
View moreAugust 7, 2019 Destination: Split
Nous avons été contraints de prendre une assurance complémentaire forcée ( tout comme un autre couple ) . C est de la vente abusive . Nous avons tenté de refuser : il nous répondu :" tanpis pour vous j annule donc la réservation et vous perdez votre argent !!" Voilà ce que l agent nous a dit ! Honteux !!!!! Pas de lumière sur le parking . La personne nous donnant la voiture a refusé de faire le tour de la voiture .
View moreS.Laxman
August 6, 2019 Destination: Pula
Only issue ... selected car was for 7 adults and 4 suitcases as in booking. Car was not as described as it can only take 7 adults and 0 suitcases. The rep at the desk was very unhelpful and was interested even when we have proof.
View moreC.Loft
August 6, 2019 Destination: Split
This hire was exellent but we had anorher hire 20 more days the Day after We didnt get the car because he wouldnt give us without making an extra insurrence, we had a goldcard and he refused to use it. Now we are without a car because it is more expensive and easyrent Will help us in 20 days
View moreR.Oberoi
August 5, 2019 Destination: Zagreb
Charged twice for premium insurance. Will not come again and will recommend others not to take ur service
View moreC.Rielly
August 4, 2019 Destination: Split
A long wait to obtain car keys only a small office at split airport. I also didn’t appreciate the sales pitch for extra insurance
View moreKarthik Balaji
August 2, 2019 Destination: Pula
Almost new car with small miles, great condition. Staff was courteous and helpful.
View more