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Driver's License in Austria

All licenses issued in the European Union are accepted. 

Driver's licenses from non-EU countries (except Switzerland) are accepted if you have a visa in your passport and at the time of rental have not been in Europe for longer than 6 months. If your domestic driver's license is printed with non-Roman Alphabet (Arabic, Japanese, Cyrillic etc), an International Driving Permit (IDP/IDL) or an official translation in English is required to present together with your domestic driver's license at the time you rent a car in Austria. 

To drive in Austria, the driver must present a valid national driver's license that has been held for at least 1 or 2 years(according to different car rental company).

*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.

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Guest reviews

1 /


November 29, 2019 Destination: Salzburg

10Easy to book, with a good price and good service.

The first car we were given had no parcel shelf and we were worried our luggage would be on display for the day, until we reached our accommodation. So the desk staff kindly changed us to a different model which suited out needs perfectly.

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November 26, 2019 Destination: Vienna

8Very Good

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October 17, 2019 Destination: Salzburg


Instead of the Mercedes I ordered I received a Scoda Octavia VRS but the car was excellent and no complaints.

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October 15, 2019 Destination: Salzburg

7Would have been better if we're given the car on time and explanation for not getting the same car

We booked the car to start rental at 9am, we were there at around 8:35 to prevent delay, completed all documentation at around 8:45am, was told that the rental will start at 8:30am since we were early, however i felt unfair so i requested to start at 9am instead, the lady who served us said we will have to wait until 9am. So i agreed and thought they will hand us the key at around 8:50am and go through the car with us so we can leave on time. However we were only served at 9:00am, by the time we got the car was way past 9am. Also during the waiting time, I realized my flight print out and other documents were mis-handed to the lady while making payment. When i walked to the counter and asked if my document was with her, the lady was quite rude and asked me to wait for my turn. We were not given Volkswagen Polo as booked on Easyrentcars.com. No explanation given as well. The man who served us for the car return had better attitude.

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M. and I. Javorik

October 15, 2019 Destination: Vienna

10We will be back !!

Very helpful staff put us on the road very fast, our car was great for all 22 days traveling in Europe. The car return was smooth! Great price, great people, great location -recommending to everyone who needs a small and reliable car!

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October 6, 2019 Destination: Vienna

6Easyrentcars- good. megadrive-terrible.

The company appears to be seeking to charge for any extras they can. They insisted that the vehicle was not returned clean, which was ridiculous since the car was in excellent condition (we took some pictures ). We were charged an unreasonable amount of 100 euros. very Bad service of megadrive in my opinion. They take advantage of the fact that the customer did insurance. Luckily for us, easyrentcars are handling this as part of insurance and we look forward to positive answers.

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September 28, 2019 Destination: Vienna

10First time user. We’ll be back!

Expectations were exceeded. Counter staff were efficient and helpful throughout.

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September 25, 2019 Destination: Vienna

9Very good.

Good job.

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September 21, 2019 Destination: Graz


Car smelled from cigarette smoking.

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September 5, 2019 Destination: Innsbruck

10Recommend comparing what this company offers to others and found them v good value - recommended

Had researched different rental companies and this was competitive on price and had good reviews.

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August 30, 2019 Destination: Innsbruck

10Everything is awesome

The car was bigger and bigger than expected. I was very happy!!!

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August 27, 2019 Destination: Vienna


Terrible service

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August 25, 2019 Destination: Vienna

8.7Overall a positive rental experience.

Car was in a superb condition; sparkling clean. However, the booster seat could have been better cleaned. The address on the rental confirmation were not helpful. The actual pick-up location was just a 10-15 minutes walk from my apartment, but trying to find the location based on addresses given led me to go back and forth on the train. Finally I gave a call and used Google Map to locate its exact location. The address led me to the other end of that very long street. Wasted about an hour just to find the place. Great that the counter staff were friendly enough. Would appreciate a brief explanation regarding the vignette class - what it means and what roads can or cannot be used. It seems I was charged additional for something, but thus far I am unable to find out what is it about.

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August 22, 2019 Destination: Vienna


The Security Deposit for the car to hire was rediculous. 1000 euro was roughly $1600 AUD for me. This required me to shift money around on pickup to cover and i still haven’t received the funds back which is inconvenient currently for the rest of my trip where I need the $$$. I also checked over the car before leaving and lucky I did as there was damage on the roof which has not been documented from the previous rental driver. This was a near miss and I could easily have been slapped with the bill as a result.

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Malaysian Driver

August 15, 2019 Destination: Salzburg

8Great Experience with EasyRentCars.com

The waiting time to get the car is long more than 1hr 15 mins as the car is not yet cleaned by AVIS although my booking made at 8:00AM. I got the car key at 9:15AM, which have delayed my trip plan and being late to my destination. However the car quality is good although the AVIS staff missed out some of the scratch marks which is not stated in the rental agreement, which is different experiences I have with other car rental companies. The staff at the car return location at Vienna have asked us to leave the car key without asking us to sign the documents and inspect the car condition which leave our obligation opened as I worried what if the car has problem after I returned the car key.

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August 13, 2019 Destination: Vienna

9Very pleased

They service was nice polite & efficient,they upgraded the car on arrival & notice that my luggage was too big to my first order. when i called them for inquiry during the the vacation they answer wright away.

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August 7, 2019 Destination: Vienna

8If Budget or Easy Rent a Car do not refund the difference amount back to me, I will never book again

Well the Invoice given to me by Budget at the time of car pick up was for Euro 48, however they increased the price to Euro 64 at the time of drop off. Kindly refund the difference amount as soon as possible.

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August 6, 2019 Destination: Vienna


Good company

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July 26, 2019 Destination: Vienna

6.7So so experience

Scared me with insurance, when itnis a rip off, asked me check the car for extra damage before taking possession and I found plenty more, car not full, no info on parking in Vienna which is essential. Had no more time to waste. Terrible return with no information on where to return in city you can get a ticket just standing still for 20sec, never even looked at possible damages so making big scare at pickup very displeasing.

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July 25, 2019 Destination: Vienna

10OK, but charged a one way fee when I actually drove it back to its place of registration

It was disappointing that I was charged a one way fee when I rented the Swiss registered vehicle in Vienna, Austria and dropped it off at Zurich, Switzerland. You certainly did absolutely nothing for that fee and if there is a cost then maybe I should be paid for driving it to Switzerland for you - not the reverse.

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July 23, 2019 Destination: Salzburg

7.7Good car, poor administration, deposit money is not coming back on time.

I still did not get back my 1000 EUR deposit. I dont know if you are actually reading this, but if you do, could you please call them, tell them that I am a customer and not a bank, and I need my money back? I returned the car fully fuelled in mint condition, the least they can do is to return my deposit on a timely manner. - On a separate note, the location they provide on the drop off spot is misleading (they say its on garage level -1 but there are two separate garages on -1 and we went to the wrong one.) Thanks.

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P.Van Bodegom

July 23, 2019 Destination: Vienna

6Unpleasant that insurance conditions were not Clear. Surprise forced me to buy extra insurance

Car full of scratches before the rent Surprised that at return there was a discussion or difference in opinion between us and the rental company, whether scratch number 51 had been there before or not

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Z.Bin Mansor

July 18, 2019 Destination: Vienna


The staff is a nice person. Easy to deal and help us a lot. I would love to recommend and give 10 stars for Green Motion.

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July 12, 2019 Destination: Vienna

7Misguidance at its peak.

The counter staff MARK seemed rude and arrogant. No customer service etiquettes were observed in him. He wasn’t polite at all in his conversation and behaved as if he is doing a favor. Totally disappointed with the experience.

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July 11, 2019 Destination: Vienna

10Very good, nice car would use again

The only thing that could have made it better was the price I thought the extra Insurance was a bit steep

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June 30, 2019 Destination: Linz

7Disappointed to find that we were going to be charged for minor rim scratches. Please follow up

We still haven’t heard from Hertz the amount we will be charged, if any. Needs contact with us.

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June 22, 2019 Destination: Salzburg

8.3Very Good

The car condition was good. But it took me more than an hour to pick the car. Car was not ready.

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KF Tsang

June 11, 2019 Destination: Vienna

8.7Cost effective

Sufficient counter service

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June 9, 2019 Destination: Vienna

6.7not happy this time with this car rental company

all OK, however I believe I was not happy that they charged me for a scratch which you can't notice at all at the time of picking up the car. Not myself nor the staff could have seen this. I am surprised the staff noticed this when I dropped back the car. I told them this is hardly anything and not at all caused by me, it must have been there already. When I took the car it was evening so you can't even notice it. They did not want to believe and charged me Euro 558 for something which if they want to fix is negligible amount. I am sure it is so negligible they will not at all fix and keep as is. You can't charge such a huge amount, it is not reasonable and not fair in any sense. I

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June 5, 2019 Destination: Vienna

10Great car, great service. The car was brand new. I couldn't get a better deal.

Great car, great service. The car was brand new. I couldn't get a better deal.

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May 24, 2019 Destination: Graz


Got the car with very Slovenian number in Austria So I was stoped in every police and border stop

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April 12, 2019 Destination: Vienna

7.3Bad Ending!

Yes. They chagred me a 100 dollars extra at the end of the trip. Still don't know why? Tony

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April 5, 2019 Destination: Vienna

8.7Very Good

Vehicle condition is not correct, brakes are bad!

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March 26, 2019 Destination: Vienna

10Perfect service!


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January 31, 2019 Destination: Vienna


arrivée en Autriche Alamo refuse de prendre en compte notre carte de paiement alors que j'ai appelé a 2 reprises avant de réserver on m'a dis que tout était bon on s'est retrouvé sans voiture et j'ai donc payé pour rien !

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January 29, 2019 Destination: Innsbruck

10Simply very giid and efficient. Was on my way in no time.

Car was better than expected and they were very efficient.

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January 7, 2019 Destination: Vienna


just needing to note that to drive in Austria, you will need your international licence. we got a brand new car! the experience was lovely

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November 13, 2019 Destination: Salzburg

9.3Excellent rental with an upgrade

Got an upgrade from a VW Golf to a Mercedes C Class. Very pleased and satisfied with the service.

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August 19, 2019 Destination: Vienna

8.7Customer serivce from Europcar was terrible when we had a flat tyre

I have submitted a very lengthy feedback email directly to the Eurpocar desk in Vienna airport. I can share a copy with you if you wish. Their company representatives' responses to us were shocking and drastically impacted our holiday. I will never use Europcar again. Your survey above should also include queries realting to the duration of the rental.

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July 16, 2019 Destination: Vienna


The car rental was very cheap compared to other companies. The conditions of the car was ok, I mean, u get what u paid. Overall experience was ok. Just that, staff are not in the office all the time. We need to call them first, then only they'll come.

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October 12, 2019 Destination: Salzburg



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August 12, 2019 Destination: Vienna


the car was acselent. but ther should be a man with us when we peaked up the car. insted we had to go all the way back to the counter and tell them about 2 more screches that wasnt writen. in the check out the man who checked us out said that ther was a screch on the will cover. the screch was ther from the begining and the man in the counter didnt write it doun

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June 14, 2019 Destination: Vienna

8.7Very Good

The car was wonderful and nicely maintained. Extremely happy about the overall experience of the car. The staff was courteous too.

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August 27, 2019 Destination: Vienna

9Comfortable car as described

surprice office was located outside of Vienna airport, so they had to send a representative down to pick us up.

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August 4, 2019 Destination: Vienna


Avis/Budget renturn staff is unfriendly. They know where is a damage under the car... but it was cheap

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October 2, 2019 Destination: Vienna

9.3Pick up process can be improved.

Pick up too long. Enter my personal info on internet but on desk have to fill some papers again...!

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October 6, 2019 Destination: Vienna

8.7Easy renting process with reasonable price.

Good condition car and it looks new.

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April 29, 2019 Destination: Vienna

7.7 Very helpful and give us best price and insurance!

This is 6km away from Airport but price is much cheaper! You just need to call them to pick up.

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October 21, 2019 Destination: Graz


Hello, short and fast! It was really a good service. Thanks

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April 15, 2019 Destination: Vienna

10Booking is easy.

The car was great.

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Best rates found by EasyRentCars users in the last 30 days.

Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on EasyRentCars.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

EasyRentCars will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on EasyRentCars, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on EasyRentCars.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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