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Guest reviews

1 /
Grzegorz Dymon

July 26, 2019

Destination: Yerevan

9.3Mobile rent-a-car office

So nice to be welcomed by agent. They don’t have office at the airport and it’s better - you don’t have to search for it. The guy was waiting for us, prepared all documents and friendly checked it with us.

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May 12, 2019

Destination: Yerevan

10Perfect service of Alamo :-)

Cooperation on renting a car from Alamo was super easy, convenient, friendly and very relieble and we were absolutely enthusiastic about it and thus enjoyed our trip as much as we could. I must recommend this company to anybody who wants to book with a reliable car rental. Once visiting Armenia again, I would pick them myself again :-)

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January 31, 2019

Destination: Yerevan

7.3They gave us a completely different car..

Not happy, we ordered a Lada Niva and they gave us a Suzuki SUV. We complained, we specifically chose this booking to have this car and they said “sorry that is a popular car” they were apologetic but still not fair, you can get an SUV anywhere. We could have done a tour but we wanted to drive a lada niva for the experience, easy rent should not be advertising this car for a company that doesn’t have it available we felt ripped off. He told us in exchange since it was a holiday we could drop it off the next day because we got the wrong car and then he texted us saying we had to drop it off on time instead.. would not go with this company again. The SUV was clean and goood quality but it wasn’t what we ordered

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Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on EasyRentCars.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

EasyRentCars will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on EasyRentCars, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on EasyRentCars.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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