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Discover wonderful Vancouver, British Columbia, Canada with EasyRentCars

Vancouver, British Columbia, Canada is one of the most visited cities in the country and has good road conditions for self-driving. EasyRentCars provides our guests with the Best Price Guarantee policy and 24/7 online customer service. It can be never easier than searching for a rental car that suits your needs and budget and making a booking online with us. We have partnered with global and local car rental companies in more than 200 countries and are still constantly expanding our partnerships with quality car rental brands, to offer you the widest choice of car rental deals worldwide.

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Best rates found by EasyRentCars users in the last 30 days.

Guest reviews

1 /
P.Humphreys

January 20, 2020

Destination: Vancouver

9.3Smooth process

Very smooth process, easy to find, served quickly and efficiently.

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A.Otsuka

January 16, 2020

Destination: Vancouver

10Excellent

いつも顔見知りの男性が担当してくれます!最高のカスタマーサービスです

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P.Day

January 13, 2020

Destination: Vancouver

8.3Overall good. The inflexibility of EasyRent to help make a small adjustment is a concern

Routes staff were very helpful. One piece of feedback is about winter tires and chains, it didnt come up in the conversation during pick up and turned out they are required by law in many areas of British Colombia during winter. Not having them results in fines, Would be good for the staff to highlight this. OR for the Easyrent website to also highlight this and offer it as an option.

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S.Lojero castillo

January 12, 2020

Destination: Vancouver

8.7I'm really upset because I paid three times what s been to me in the "said I'd pay, in the contract

I'm really upset because I paid three times what s been to me in the "said I'd pay, in the contract said I already had insurance with the price I got and finally turned out it wasn t true and they changed my car, it was actually an abuse, they didn't give me what I asked for and pay a lot of money

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Narat Chatvichai

January 10, 2020

Destination: Vancouver

10Excellent

I booked a car for 2 weeks during Christmas and New Year time. The pick up was easy and rapid. The staff at the counter answered all questions friendly and frankly. At first I didn't got the car I had booked. I booked Dodge Grand Caravan but they gave Kia Sorento which was so far acceptable. We travelled with many luggages and we found the rear seat couldn't be folded. One of the staffs walked by and tried to help but it still didn't work so he gave us another car, Grand Caravan GT, which was upgrade. The car was perfect. We all enjoyed the trip. The drop off was smooth and rapid, no paper works. Overall was great. Recommended.

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M.MITSUHIRO

January 9, 2020

Destination: Vancouver

5Average

希望していたカーナビが装備されていなかった。

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Y.Chan

January 2, 2020

Destination: Vancouver

10Excellent

all staffs are nice.. reaction is quick. MUST rent car from Hertz next time.

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M.Levine

December 14, 2019

Destination: Vancouver

109/10. Would have been perfect had the rental been free!

This was a great rental experience. Wonderful service and a great car.

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Patricia Mackeracher

December 5, 2019

Destination: Vancouver

9Never again booking with Routes!!!!

This was our first time booking through Routes, and honestly will never book them again. We specifically went with them because we wanted a Jeep Grand Cherokee. However, when we got there, we were told they didn't have any... Not just that they were all booked up, but that they don't even have any in they car registry. They gave us what they thought was of equal value.. a Kia. The the other sites I was looking at while booking had the same Kia's for quite a bit cheaper. But its want a Kia. The free airport shuttle took over 2 hours to pick us up, because they only had one shuttle and had multiple pick up locations through the Vancouver airport. It was also full when it drove by us... We called multiple times (3times) to inform we were still waiting. When we got to the rental building it was a old converted night club, but very very very busy. We waited another hour in line to pick up SUV.

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December 3, 2019

Destination: Vancouver

7Felt that I got away lucky

While I didn't have any problems with my rental, there is a definite fly-by-night feeling to the whole experience. Their premises is an unrenovated former Chinese restaurant. I did not get the vehicle that I expected, and I did not see the variety of models that they claimed to offer in their lot. I was also asked about obvious wear and tear as "damage" to the vehicle, which was dropped when I offered to involve American Express.

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Narin

November 18, 2019

Destination: Vancouver

10New car

Clean and new car

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T.Tang

October 23, 2019

Destination: Vancouver

9.3very smooth experience...great!

The location of pick up is just next to YVR airport. Great location and great staff.

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October 22, 2019

Destination: Vancouver

6.7Average

I spend around 45 minutes to received my car. I booked Toyota Yaris bus I received the bigger one than I booked.

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T.Kaewprasert

October 17, 2019

Destination: Vancouver

6.7Average

We spent over 2 hours waiting for the car.

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S.Wong

October 11, 2019

Destination: Vancouver

6Average

The car they gave me was old, I saw few dent on car body and dusty and smelly inside.

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F. de Jong

October 10, 2019

Destination: Vancouver

5.3Chaotic

Chaotic organization, 90 minutes needed for return, inefficient shuttle, 4 person van instead of mini-bus. Almost missed my flight due to all of this. The good thing was I got upgrade from sedan to SUV, but the car was not clean, remnants of a For Sale sticker on the passenger window. Apperently the car was a recently purchased used car but it performed well.

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October 7, 2019

Destination: Vancouver

5Average

Waiting in Vancouver is terrible, we waited 90 minutes to get the car, while people behind us may have waited even longer time. Insufficient staff at the office as well as in the parking lot. The gasoline tank was not filled after previous rental,.

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J.Van Marck

October 6, 2019

Destination: Vancouver

3.7Not great

The car was not in great shape. There was residue from stickers all over the car and the side windows. The interior could have been cleaner. Counter staff was not friendly and difficult to understand. The Routes service location was dirty, in poor repair and garbage was strewn all over the ground while staff were sitting around. Not a great impression or great experience.

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E.Nantais

October 15, 2019

Destination: Vancouver

8.3Flawless

Although very busy the staff was excellent in maintaining a constant flow.

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Narin

November 18, 2019

Destination: Vancouver

10New car

Clean and new car, easy to deal with

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S.Modugu

October 9, 2019

Destination: Vancouver

9.3Awesome

This time ad it was very early in the morning, Routes staff were nice and as there were not many people the pick up was pretty much easy and smooth compared to the last time. The only thing I would like Routes to do is give the car with full tank gas instead of 3/4th as it would be easy for customer to return it with full tank as I had no option of filling it until 3/4 and had to fill it full

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m.iqbal

December 1, 2019

Destination: Vancouver

6.3Average

Customer service was just okay Pick up service from airport was very poor

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V.Harrison

December 1, 2019

Destination: Vancouver

8Very good

Your shuttle driver was lovely!

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Purendu Nansi

January 8, 2020

Destination: Vancouver

9.7Good but confusing coverage

All well. They told me clearly that if any danage they will charge me 500 dollars subsequently i have to claim from other insurance company.

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H.CHO

October 8, 2019

Destination: Vancouver

8.3Very Good

it was excellent experience.

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December 26, 2019

Destination: Vancouver

9.3Good

Entire process went smoothly. Car was new and clean. Drop-off was easy as well, we were slightly late to return the car and Alamo waived any additional charges.

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K.Tham

October 9, 2019

Destination: Vancouver

3.7Nightmare to start my HOLIDAY dealing with ROUTE !!!!!!!!!!

Terrible location. Terrible staff, Terrible service, I wish I did not deal with the "ROUTE" dealer. I spent over 2 hours to pick up the car, because the cars are filthy and stinky. Dog hair everywhere, ............ the list could go on and on ...... will take them off my list and will let all my friends know . Most of all, After I waited for over an hour dealing with all these problems, one of the staff told me that " I had enough of you and I do not want to deal with you". What kind of customer's service is this!!!!!!!!!!

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December 8, 2019

Destination: Vancouver

6.3Excellent rental, shame about poor check-in experience and knife found in car!

Pros: Did Not charge extra for satnav, free upgrade on request, friendly staff, relaxed damage policy. Cons: Cruise Parking Garage Check in desk PCs broken so had to haul luggage up 3 levels to busy foyer desk, knife had been left in car from previous occupant

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JT

October 18, 2019

Destination: Vancouver

9Quick, easy and economical - will use Easyrentcars.com again.

+ve: car was in good condition and size was as expected -ve: car exterior was not washed

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S.Robertson

October 9, 2019

Destination: Vancouver

5I would never rent with them again.

Horrible wait for shuttle at airport (40 min) Over 1 hr to get the vehicle. Vehicle wasn’t cleaned because it would have been another 30-60 to wait for the car to be cleaned. Staff were not friendly and not enough of them clearly.

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October 18, 2019

Destination: Vancouver

5Overall satisfactory experience

Yes, I must agree that Routes YVR provides excellent rates as compared with other competitors in market. That's the reason they're people thrive at their location. But but but.. their front office staff is really very pathetic. They treat customers as if we've taken million $ credit from them. Entire staff is so rude that I don't have words to define it. I don't expect them to always have a smiling face but expect them to be polite. If they don't love their job, just quit and let right people manage it. I booked an intermediate car and they gave me Jeep Wrangler. Whooping it's mileage is just 8 kms/litre in city.

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November 7, 2019

Destination: Vancouver

9Much Cheaper but our experience was really good.

Reviews read were sometimes terrible but the price difference was huge. So we paid for the extra insurance and took a chance and everything was really very good. Apparently Routes rules are really strict so perhaps be careful about the T&C's. We would definitely use again if the prices stay low. They don't actually have any Nissan Pathfinders but the big Dodge was fine.

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D.Hoxsey

October 13, 2019

Destination: Vancouver

5.3Online Bait and Switch

the car I booked was a bait and switch. Basically I paid extra to book a Jeep and when i showed up the rental company said that even though the rental said it was for a Jeep Grand Cherokee, the classification was for a lower vehicle. I ended up with a crap vehicle.

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V. Chan

January 6, 2020

Destination: Vancouver

8.7Not bad

Good service

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A.Chow

November 14, 2019

Destination: Vancouver

9.7Great value, convenient location!

Car interior was a little bit dirty, but no big deal. Everything else was great!

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October 11, 2019

Destination: Vancouver

8.3Un succès

Si on respecte les consignes préalables, la location se fait sans souci (surtout pour la clientèle canadienne et américaine). Le véhicule qui nous été remis était très récent (2019) et le modèle le plus équipé (Nissan Rogue SL AWD) ce qui a fait notre plus grand bonheur. Prix très avantageux. Le seul bémol est que le véhicule nous a été remis sale. L’extérieur a été rincé tout au plus et il restait des objets des locataires antérieurs dans les espaces de rangement (appui-bras et coffre à gant). Je relouerais avec eux sans hésiter.

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W.LAM

October 20, 2019

Destination: Vancouver

6.3Okay for low prices but don't expect good services.

Gas tank wasn't full ... difficult to manage how much you need to fill before returning the vehicle. No enough staff ... have to wait for a long time. Parking lot is small and tight ... have challenges to drive in and out.

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M.Lee

October 11, 2019

Destination: Vancouver

9Excellent

The counter staff tried to change the car typed and sell more insurance to us. We spent about 1hr to pick up the car. Course our plan was delay..

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B.Chiang

October 11, 2019

Destination: Vancouver

9.3Nice and Easy

The Routes staff during the return went above and beyond to make me feel welcome. Excellent service fro them.

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G.Smith

October 18, 2019

Destination: Vancouver

9.3Great Value

Off-airport location so you need to call upon arrival and get picked up. Information was provided at booking, and good instructions were provided when I called. Pick-up was quick and efficient. The only issue I had was that they just tell you to return the car with however much fuel is in it when you pick up. I'd prefer to start with a full tank as it's difficult to determine exactly how much fuel was used.

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WS.LAM

October 20, 2019

Destination: Vancouver

7Good prices but don't expect professional services.

Service is slow.

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D.Prefontaine

October 9, 2019

Destination: Vancouver

4.7Good value but poor service and dirty vehicle at Routes.

The car was poorly cleaned. Don't think the inside windshield had ever been cleaned as it took me 30 mins with windex to get the film off. Spilt milk? in the cupholders. Very slow at the counter for pickup and drop off. Not a convenient location. Service and response around damaged window poor. Why should I pay 25% on top of paying for the window repair, contract poorly written

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October 9, 2019

Destination: Vancouver

8.3Customer service at Routes needs work

The car was fine. When we arrived at the airport, the pickup car drove right by us (at the appointed place) without checking to see if anyone was waiting for them. When I called the desk to advise, the lady that answered the phone was rude. At the desk upon arrival to Routes, the gentleman was very helpful, and the woman that checked us in was nice, but overall (other than the main guy) didn't seem to care. When I went back in to check on the blinking oil light on the car, there were 3 people just standing around playing on their phones (the helpful guy was on the phone with a customer), and no one acknowledged us until there were 3 other people in the line as well. Return went a little smoother, and no problems with shuttle back.

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October 17, 2019

Destination: Vancouver

7.7Good price, Service acceptable.

Staff wasn't the friendliest upon pick up and the car mileage on the contract did not match the actual mileage. I would've been charged extra for going over the included miles if I didn't point that out. Car was dirty inside and out but I didn't really mìnd it. Car return went well.

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S.Modugu

December 5, 2019

Destination: Vancouver

8.7OK

There was a long wait time to get the car key after the registration is complete. None of the staff cared about telling how long it is going to take to give the key.

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P.Wilson

November 20, 2019

Destination: Vancouver

6.7Easy car rental good, actual car rental company not so good

Vehicle exactly as booked. Pick up process was took about 10 minutes but getting the car took another 15. AND it wasn't clean. Had to wait an extra 5 minutes for a wash and the floor was not vac,d, windows dirty. For the price, good value, but Routes needs to streamline their operation. Drop off took about 15 minutes as that was also another painful process. Shuttle service was good comparable to others. Also make sure you have a copy of your insurance

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W and M

October 16, 2019

Destination: Vancouver

8Great value for money

Everything good, except that the car was barely cleaned

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T.Ooms

October 22, 2019

Destination: Vancouver

8.7Decent rates

Everything was ok, the only one major issue we had was we were under the impression that spouses were able to drive as well without an extra charge, and they charged us for that.

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November 2, 2019

Destination: Vancouver

9Excellent

The car was advertised as SUV but had very little usable space for large luggage due to the shape. Would have preferred if it was advertised as hatch back type or not, booking online didn't have enough details. The customer service itself was great though, there was no issues with Hertz itself.

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M.Lapenna

October 17, 2019

Destination: Vancouver

9.3Surprisingly good

Decent place. They didn't have the vehicle I ordered so we had to go back and forth until we agreed on a vehicle - a Jeep WRangler. Price was really good. Airport pickup vehicle is clearly too small since some people had to wait for 2-3 trips.

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How to rent a car in Vancouver

1 Search

Select the pick-up and drop-off location, date & time for your trip and click "Search".

2 Compare

Compare the deals or make use of the filters we provide to make quick decision of a pefect and affordable car for your trip.

3 Book

Input the required information of the lead driver and add optional equipment such as child seats, infant seats and GPS if needed.

4 Pay

Fulfill the payment online with lead driver’s credit card if your booking requires to “Pay Now” for full payment or “Pay Partial” as deposit.

5 Confirm

Receive a confirmation email from EasyRentCars and feel free to contact us at support@easyrentcars.com.

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