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Rome Car Rental

  • Best price car rental

    from US$ 5 per day
  • Rental Locations

    78 car rental locations
  • Reviews

    193 Reviews
  • Airports

    2 airport car rental locations
  • Landmarks

    130 landmarks
  • Best price car rentals
  • Rental Locations
  • Reviews
  • Airports
  • Landmarks

Best price car rentals in Rome

Last updated on: February 23, 2020

  • Economy, Intermediate & Others

    • Fiat 500l

      US$ 7/day

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    • Ford Focus

      US$ 7/day

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    • Peugeot 308

      US$ 8/day

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      • Fiat 500X

        US$ 8/day

      • Renault Captur hatchback

        US$ 8/day

      • Seat Leon

        US$ 8/day

      Show other 35

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      • ecovia Rome Fiat Bravo Rental

        US$ 10/day

      • Ecovia Rome Fiat Tipo Rental

        US$ 10/day

      • Centauro Rome Renault Megane Rental

        US$ 11/day

      • ecovia Rome Ford Focus Estate Rental

        US$ 13/day

      • ecovia Rome Fiat Tipo Estate Rental

        US$ 13/day

      • Interrent Rome Fiat Qubo Rental

        US$ 13/day

      • Ecovia Rome Seat Leon Estate Rental

        US$ 15/day

      • AUTOVIA Rome Opel Astra Rental

        US$ 15/day

      • Sicily By Car Rome Volkswagen Golf Rental

        US$ 17/day

      • Ecovia Rome Citroen Berlingo Rental

        US$ 21/day

      • Sicily By Car Rome Volkswagen Golf Estate Rental

        US$ 24/day

      • Alamo Rome Renault Captur Rental

        US$ 25/day

      • Keddy by Europcar Rome Peugeot 308 Estate Rental

        US$ 26/day

      • Sicily By Car Rome Alfa Romeo Giulietta Rental

        US$ 26/day

      • Alamo Rome Renault Captur 2doors Rental

        US$ 26/day

      • SIXT Rome Citroen C4 Cactus Rental

        US$ 27/day

      • Dollar Rome Ford C-MAX Rental

        US$ 28/day

      • Dollar Rome Ford Grand C-max Rental

        US$ 28/day

      • Sicily By Car Rome Peugeot 2008 hatchback Rental

        US$ 31/day

      • JOYRENT Rome Opel Meriva Rental

        US$ 35/day

      • SIXT Rome BMW 1 Series Rental

        US$ 36/day

      • Sicily By Car Rome Mercedes-Benz A Class Rental

        US$ 38/day

      • Enterprise Rome Fiat Marea Rental

        US$ 45/day

      • JOYRENT Rome Opel Astra Estate Rental

        US$ 47/day

      • JOYRENT Rome Opel Astra Wagon Rental

        US$ 49/day

      • Budget Rome Citroen C4 Picasso Rental

        US$ 124/day

      • Maggiore Rome Mercedes-Benz CLA Rental

        US$ 181/day

      • Centauro Rome Opel Corsa Rental

        US$ 5/day

      • Centauro Rome Volkswagen Polo Rental

        US$ 5/day

      • Ecovia Rome Fiat Panda Rental

        US$ 5/day

      • OPTIMO RENT Rome Renault Clio Rental

        US$ 5/day

      • OPTIMO RENT Rome Fiat Punto Rental

        US$ 6/day

      • Ecovia Rome Kia Rio Rental

        US$ 6/day

      • ecovia Rome Lancia Ypsilon Rental

        US$ 6/day

      • OPTIMO RENT Rome Ford Fiesta Rental

        US$ 6/day

      • Ecovia Rome Citroen C3 Rental

        US$ 6/day

      • SIXT Rome Peugeot 208 Rental

        US$ 23/day

      • SIXT Rome Fiat 500L Rental

        US$ 25/day

      • Locauto Rome Toyota Yaris Rental

        US$ 44/day

      • Locauto Rome Toyota Yaris Hybrid Rental

        US$ 45/day

      • Maggiore Rome Renault Clio Estate Rental

        US$ 87/day

      • GREEN MOTION Rome Smart fortwo Rental

        US$ 5/day

      • Firefly Rome Ford Ka Rental

        US$ 5/day

      • Centauro Rome Fiat 500 Rental

        US$ 6/day

      • OPTIMO RENT Rome Citroen C1 Rental

        US$ 6/day

      • ecovia Rome Kia Picanto Rental

        US$ 6/day

      • OPTIMO RENT Rome Renault Twingo Rental

        US$ 6/day

      • Firefly Rome Toyota Aygo Rental

        US$ 7/day

      • Interrent Rome Smart Forfour Rental

        US$ 7/day

      • GOLDCAR Rome Volkswagen up! Rental

        US$ 8/day

      • GREEN MOTION Rome Volkswagen up Rental

        US$ 13/day

      • SIXT Rome Citroen C1 2Seats Rental

        US$ 19/day

      • Enterprise Rome Chevrolet Spark Rental

        US$ 21/day

      • GREEN MOTION Rome Smart fortwo Electric Rental

        US$ 139/day

      • Ecovia Rome Citroen C5 Rental

        US$ 18/day

      • Sicily By Car Rome Ford Focus C-max Rental

        US$ 21/day

      • ecovia Rome Skoda Octavia Rental

        US$ 21/day

      • ecovia Rome Kia Optima Estate Rental

        US$ 24/day

      • ecovia Rome Ford Mondeo Estate Rental

        US$ 24/day

      • Keddy by Europcar Rome Audi A3 Rental

        US$ 27/day

      • SIXT Rome Citroen C Elysee Rental

        US$ 28/day

      • Alamo Rome Skoda Octavia Estate Rental

        US$ 36/day

      • Sicily By Car Rome Ford Mondeo Rental

        US$ 43/day

      • Enterprise Rome Mercedes-Benz B Class Rental

        US$ 48/day

      • SIXT Rome Audi Q3 Rental

        US$ 51/day

      • Hertz Rome Opel Insignia Rental

        US$ 58/day

  • Full Size, Premium & Luxury

  • SUV

  • Van & Pickup Truck

17 Car Rental Brands in Rome, Italy

78Rental Locations

34Airport Locations

  • Hertz
  • Europcar
  • AVIS
  • Budget
  • Dollar
  • Thrifty
  • Alamo
  • GREEN MOTION
  • Centauro
  • Keddy by Europcar
  • Leasys
  • Target Rent Italy
  • Sicily By Car
  • ecovia
  • OPTIMO RENT
  • NOLEGGIARE
  • Firefly

Map View of Car Rental Locations in Rome

Customer Reviews of Car Rentals

  • Hertz

    7.5/10

  • Sicily By Car

    7.9/10

  • Rhodium

    6.2/10

  • Firefly

    9.7/10

  • Europcar

    7.3/10

  • Leasys

    7.9/10

  • GREEN MOTION

    8.3/10

  • AVIS

    8.4/10

  • Budget

    6.8/10

  • ecovia

    8.0/10

  • Centauro

    8.4/10

  • OPTIMO RENT

    9.7/10

  • Maggiore

    6.4/10

  • Interrent

    7.8/10

  • GOLDCAR

    6.1/10

  • Dollar

    6.5/10

  • Target Rent Italy

    5.2/10

  • Alamo

    9.7/10

  • Keddy by Europcar

    7.3/10

  • Locauto

    7.2/10

  • autoclick

    9.4/10

    • Rome

      10/10 Excellent

      Reviewed: February 23, 2020

      Your system didn't inform Hertz about the last minute price reduction, so it took almost an hour to get the right price.

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    • C.SHEN

      Rome

      10/10 Excellent

      Reviewed: February 3, 2020

      Good service and the staffs are very friendly!

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    • VINOtalia

      Rome

      10/10 Excellent

      Reviewed: November 1, 2019

      Excellent service by Hertz staff at FCO. Did not like handling or features of Fiat500X

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    • JT00187

      Rome

      8.3/10 Very Good

      Reviewed: November 10, 2019

      It took a while to complete paperwork thus time. I’m not sure why as Zi am a Gold member and have rented from this office 4 times in the last 6 months. The car they finally gave me was not the category I rented and much larger than I wanted. I had to change it in the garage and had to wait again for a smaller car. All in all, it was a very long process to rent a car for a day.

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    • H.Fry

      Rome

      7.3/10 Good

      Reviewed: November 7, 2019

      It was terrible picking up the car. When we arrived at 10pm with pregnant wife and 2 under 4 it made no difference and we were 26th in the queue with the car rental place closing at 12pm. How can they not see that they would need more than 2 staff working. People were going crazy. We ended up having to spent £550 to get a car!

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    • K.Chang ho

      Rome

      10/10 Excellent

      Reviewed: January 19, 2020

      Molto veloce

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    • N.daynes

      Rome

      8/10 Very Good

      Reviewed: January 8, 2020

      I was given an upgrade as I had so much luggage

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    • A.Abouhussein

      Rome

      7/10 Good

      Reviewed: January 5, 2020

      They add more insurance while i was reserve with you the super insurance The drop off was terrible i stay more than hour searching for their place

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    • A.Guevara

      Rome

      9.3/10 Excellent

      Reviewed: December 30, 2019

      El coche fue un Opel Crossland que superó las expectativas.

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    • Rome

      7/10 Good

      Reviewed: October 21, 2019

      Very big queue, very slow staff, got worse car than should get.

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    • Y.Aguilera

      Rome

      10/10 Excellent

      Reviewed: January 11, 2020

      Fácil de encontrar

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    • Cindy Hill

      Rome

      8.3/10 Very Good

      Reviewed: October 28, 2019

      The front desk staff was aggressive with us, telling us we needed to spend an additional 237 euros and that Easyrentcars did something illegal by renting us one of Goldcar/Rhodium's vehicles. She tried to sell me things that were already covered in my Easyrentcars contract and kept us at the desk for over an hour. She demanded a copy of the contract and continued to tell us this was illegal. I refused to pay the additional fee, which infuriated her, but she finally gave me the keys. The vehicle had damage on it that was not indicated on the initial document, so they re-did it and gave me another. I took pictures just in case they gave me a hard time when I returned it. When I returned the car, I had no problem at all.

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    • Z.Bewak

      Rome

      10/10 Excellent

      Reviewed: October 16, 2019

      The staff at the desk were so great!!

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    • Dan Larsson

      Rome

      8.7/10 Very Good

      Reviewed: September 26, 2019

      Car not fully and newly cleaned upon collection (but no big deal, wasn't like dirty) and windshield fluid empty (a bit annoying). Everything else just fine and very good value for money - will likely use Goldcar/Rhodium again on next trip to Italy.

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    • Rome

      2.7/10 Poor

      Reviewed: September 23, 2019

      Affitto auto tutte le settimane, ma mai mi sono ritrovato in queste condizioni. Personale scorretto arrogante approssimativo. Pensate che mi hanno dato l’auto con due incidenti e uno neanche era stato segnato. Fanno dello sciacallaggio vero per far sì che si acquisti la loro assicurazione casco. I peggiori in assoluto su tutta ciampino.

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    • Jt00187

      Rome

      9.7/10 Excellent

      Reviewed: December 22, 2019

      The service of counter and garage staff was courteous and efficient. My only complaint was with the vehicle. I reserved a Fiat Panda or equivalent. Unfortunately Firefly didn’t have any cars in that class and they tried to give me a much larger car, which was definitely not useful to me. We compromised on a Fiat Cubo, which has to be one of the worst designed vehicles ever. Because of the front dash construction, with the seat pulled up to accommodate a smaller woman, I could barely fit my leg underneath in order to reach the clutch with my foot. It was virtually impossible to find a comfortable seat position. The vehicle was too heavy and did not handle well , and the clutch was not at all smooth to operate. All in all, I would never take this model again on a future rental. They should remove it from their fleet.

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    • Rome

      2/10 Poor

      Reviewed: December 13, 2019

      que porqueria de empresa, el tipo nos trato super mal, nos queria cobrar un monton de cosas, al final no usamos el servicio.

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    • M.Fradis

      Rome

      8/10 Very Good

      Reviewed: October 15, 2019

      I made reservation on Audi Q2 automatic car because we travel with two children and we need large boot space for stroller. But Europecar gave us jeep renegade with smaller boot. Also its very non effective car. I don't think its same class cars at all.

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    • Kim Chang Ho

      Rome

      9.7/10 Excellent

      Reviewed: September 12, 2019

      Sono stati gentilissimi già dall’accoglienza all’ufficio. È la disponibilità dei personali mi ha sorpreso, sono contento aver utilizzato europcar

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    • Rome

      9/10 Excellent

      Reviewed: August 27, 2019

      JUST HAD TO WAIT AN EXTRA 15 MINUTES FOR THE CLEAN UP OF THE CAR BEFORE PICK UP

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    • Adnan Nawaz

      Rome

      6.3/10 Average

      Reviewed: October 13, 2019

      We had booked Mercedes GLA and when we went there we were told that the car is not available however I believe that easyrentcar confirmed booking after checking availability with them. We were given Jeep. The condition of the tyres was terrible and one of the rear tyre was completely worn out due to which car wasn’t that smooth on the road. We complained to the company and he acted like he doesn’t know anything and said this is company car and they should check it.

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    • jt00187

      Rome

      9.7/10 Excellent

      Reviewed: December 9, 2019

      Brand new Fiat 500. No Line. Efficient check out/in service. They offer longer term rental for which I will take advantage next summer!

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    • N.Beri

      Rome

      6/10 Average

      Reviewed: May 24, 2019

      Not at all. It was one of the worst car rental experience. Our family of 5 with a child and 2 seniors were sent walking in the rain for almost 1 km to a garage to find out that the car we booked was not available. They gave us an alfa Romeo mid size sedan when we had booked an alfa Romeo SUV. Our luggage did not fit in it. Then we started arguing with them. After a long time, they gave us a Kia sportiva which I was trying to explain to them is not an alfa Romeo. I expected at least an apology but all we got.is.a.shrug of shoulders. They said we should.take up thematter with the broker who booked the car.

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    • Dalia

      Rome

      9.7/10 Excellent

      Reviewed: December 5, 2019

      Very friendly staff and good car

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    • J.Rudd

      Rome

      3.7/10 Poor

      Reviewed: September 16, 2019

      Found it to long to wait to get car as most people were getting overcharged for the hire cars, got charged extra for insurance which I said I already had through another company

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    • J.Stevens

      Rome

      9.7/10 Excellent

      Reviewed: July 17, 2019

      I was expecting a 2 door stick shift and got a 4 door automatic. Quite happy about that. Both the pick-up and drop-off sales reps were very friendly and helpful. The only reason I waited at pick-up was that we were third n line.

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    • Nevermind

      Rome

      10/10 Excellent

      Reviewed: May 28, 2019

      Very helpful counter staff and no hard sell on additional insurances.

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    • G.Margiotta

      Rome

      8/10 Very Good

      Reviewed: August 4, 2019

      I expected to rent a fuel vehicle and not an electric one as I needed to get out of the city. Nowhere did it specify that. I had to pay more for a fuel car upgrade.

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    • A.Ohana

      Rome

      9/10 Excellent

      Reviewed: December 3, 2019

      We booked the vehicle for 8:30 am. When we arrived at 8:35 the branch was still closed. The clerks arrived only around 8:45 and the whole process until we left took over half an hour. When we returned the vehicle we arrived at 9:15 am and the clerk asked us to wait until he was done with another customer. A process that took him a long time. He then told us he owed us a high amount because we were late. He said the vehicle was delivered to us at 8:38 ...

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    • Rome

      9/10 Excellent

      Reviewed: October 15, 2019

      I booked the car for my mom. 1. Person at the counter automatically added "fuel top up" surcharge, which also increased the location surcharge (since it's 20% of the total price), and hence they said she would have to pay the extra when the car is returned. 2. He said if we top it up, then there will be no fuel surcharge, but there was still some money to be paid according to the contract (due to the increase of location surcharge). 3. After I figured this out, we had to ask for a new contract without the "fuel top up" service/surcharge. The original person at the counter was unwilling to help, but the second one happily printed a new contract, on which the correct price was written, where we don't have to pay anything extra (unless, of course, we don't return the car with a full tank). 4. Compared to other southern Italy rentals, I think it was pretty good and good price.

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    • Rome

      8.7/10 Very Good

      Reviewed: October 8, 2019

      Despite booking over a week previously so that Avis would have plenty of time to set things up, when we arrived they did not have our car ready (Merc E Class) and did not have anything comparable to offer. After calling their associates, the only available alternatives were a monstrous Merc G Wagon (imagine trying to park that in the land of the Fiat 500) for more money, or a BMW 3 Series Touring. We took the BMW. Then we were informed that the insurance that we'd already paid for via Easyrentcars would not offer adequate cover, and for fully comprehensive cover we had to book with Avis. Given that we'd already had a car damaged in a car park in Italy on a previous trip, we felt that we had no option but to comply with Avis' advice.

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    • C.Nicolas

      Rome

      8.7/10 Very Good

      Reviewed: November 26, 2019

      MALA ATENCION, AUTO OFRECIDO FIAT Y CONTRATADO ALFA ROMEO, Y RECLAMO POR LO OFRECIDO, CAMBIO DE AUTO A MERCEDES, SIN ESTAR DE ACUERDO EXCEDIDO EN EL COBRO POR CAMBIO DE AUTO MERCEDES Y EN PROCESO RECLAMACIÓN.

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    • Ohad Baruchin

      Rome

      9.7/10 Excellent

      Reviewed: November 13, 2019

      EVENTUALLY PUSHED US UP WITH SOME UNNEEDED EXTRA SUMS - BUT WE WERE IN A HURRY AND SHOULD HAVE NOTICED BEFORE TAKING THE CAR... SO OUR FALT I GUESS.

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    • Kim Chang ho

      Rome

      9/10 Excellent

      Reviewed: November 27, 2019

      Buon servizio

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    • E.Carr

      Rome

      7.7/10 Good

      Reviewed: October 14, 2019

      The counter staff was really pushy about us buying their extra insurance, when we refused she got nasty about it. There was damage recorded on the car at pickup however when we returned it Budget tried to claim we did it and get us to pay for the damage. It took 2 weeks to get it resolved. we were on a cruise and communication was hard. we have since read reviews online and see this kind of treatment common from Budget in the Rome Airport. It is a shame that this location gives Budget a bad reputation as we have rented from Budget numerous times and never had any problems.

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    • Rome

      6.3/10 Average

      Reviewed: October 2, 2019

      We waited for 90min after a 16h flight to receive our car. The car we booked wasnt available. Never mind, no guarantee for the booked class. The issue was the very long waiting time with not enough agents at the desk and IT systems that didnt work. Very tedious - have experienced way better in Italy even with the low cost rental companies. Our car got damaged and immediately after returning the car EUR 1400 was charged to my credit card. Without any information on the actual damage. I called the hotline, very rude and not helpful at all. In the end the guy just hang up the phone. Explained to me that the actual damage was below EUR 1000 after three weeks but refuse to return the outstanding monnies. BIG Mistake to book Budget.

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    • Rome

      9.3/10 Excellent

      Reviewed: September 24, 2019

      Best check-in service I have received with a rental car company.

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    • Rome

      4.7/10 Average

      Reviewed: September 22, 2019

      Dirty and old car. Grose service ! Budget will be last option ever to check next time !

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    • Stella

      Rome

      5/10 Average

      Reviewed: November 25, 2019

      Staff at the counter keep pestering us to buy insurance and sounds confirmed the car will get stolen so must buy insurance from them so they won’t hold our deposit . I told them we brought and he insist ours is not covered , must buy theirs .

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    • I.S

      Rome

      9.7/10 Excellent

      Reviewed: October 22, 2019

      Rental office is adjacent to car pick-up (unlike other rental offices at Fiumicino). Friendly staff, good English, quick transparent process. Overall great experience. Metano is hard to find in Italy - try to avoid Sings point to "Autovia" - which is also "Ecovia"

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    • G.Dulay

      Rome

      4/10 Average

      Reviewed: August 24, 2019

      Car location address and phone number was not showing booking receipt plus extra money insurance $190.00 Europe.

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    • Rome

      10/10 Excellent

      Reviewed: May 16, 2019

      I booked this one and my relatives booked with two different companies. Mine was by far the cheapest and i was the onlyone that got a free upgrade! They also gave me a discount so i didnt need to fill up at return! Relatives had to fill up before returning!

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    • C.Lomas

      Rome

      8/10 Very Good

      Reviewed: May 6, 2019

      When we got to the check in point they tried the hard sell of more insurance. We told them that we had already paid for the fully waiver insurance bring our excess down to £0. They kept stating this was not the case. I showed them my phone and they they changed their statement to well it it’s not through us so you need it again which is not the case. The first car we were shown was dirty and we were told to bring the car back clean. I asked why I had to clean a dirty car? The person that came out to inspect the car with me confirmed to the sales lady that it was dirty so there should be no charge. On entering the vehicle we noticed that they had issued us with a manual transmission. I went back to the desk and showed them their voucher which said Auto. They told me that this was just a car. Again I had to get the Easyrentcar email out to prove that we had ordered a Automatic. After we found this we got an Automatic. We feel like Ecovia tried everything to give us the cheapest car first for top money and didn’t want to give me the car that we had ordered. They charged the wrong credit card so we had to paid for 2 deposits (1 was returned the same day) otherwise we would have to pay a further €18 for their incompetence. The return was easy and the same guy came to inspect and we had no issues with him. Only the sales lady!! This whole experience of renting a car has put us off. We have rented many cars in the past and it has been very easy. To all be warned about Ecovia/ Autovia they will try and get all the money they can out of you and not provide you the car you paid for.

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    • S.Katsilov

      Rome

      6.4/10 Average

      Reviewed: November 19, 2019

      no corect company

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    • Geno

      Rome

      10/10 Excellent

      Reviewed: September 12, 2019

      Another smooth & easy rental with Centauro Rome!

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    • C.Belcourt

      Rome

      9/10 Excellent

      Reviewed: August 22, 2019

      The car aas not quite as big and not nearly as powerful as expected. It was however very economical, clean and new and drive very smoothly. The cruise control was fantastic! Staff were extremely helpful and friendly, dealing with many customers who were hot and had had delays. Lots of respect and praise for them!

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    • LMV

      Rome

      9.3/10 Excellent

      Reviewed: September 16, 2019

      They only had 1 insurance coverage package which you needed to get the 3rd party coverage that our credit card company didn't have. The package ended up costing us more than the 12 day car rental. I will never do that again.

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    • Rome

      7.3/10 Good

      Reviewed: September 5, 2019

      The pick-up place is at a driving distance from the airport terminal, and Centauro provide shuttle buses to/from the terminal. On the time of pick there was an accident on the road, and we waited over an hour for the shuttle. Centauro staff was very unhelpful over the phone and refused to answer questions. When the shuttle finally arrived they offered no assistance or compensation for the lost time (also due to long lines at pick up). Also, upon drop-off the representative asked us if we took a picture of the fuel level, although we were not asked to do so upon pick-up. On the other hand, they did give us free upgrade of the car.

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    • M.Vilches

      Rome

      9.7/10 Excellent

      Reviewed: October 23, 2019

      It was nice service except that they tried and did sell a washing service which I never had in my previous bookings

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    • Rome

      5.3/10 Average

      Reviewed: October 18, 2019

      We reserved a Audi A3 but got a Mini Cooper( same class according to the car rental angency but we prefer an Audi A3, no big deal though), the car was absolutely disgusting and we're too busy learning everything about the car before drive away from their Rome airport garage that we forgot to check the fuel level, a few minute after we checked out from the garage we saw that the fuel was only half but the paper stated it was full so we had to return to the garage and ask the staff, he wrote sth casually on the paper and walked away with zero interest in listening to our complain about the dirty car. When we returned the car in Ancona the guy there told us that's what happens at their Rome airport branch quite often, guess they're either understaffed or just have no desire keeping their customer! Btw on my confirmation with EasyRentCars it states clearly that the price quote includes one-way-return but when we picked up the car Maggiore still added a charge we can't remember why but we never buy any add-ons when rent cars, one driver/deny all insurance coz our credit card covers it/same fuel level/no gps needed....we needed nothing extra, now Amex is investigating the extra charge for us.

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    • F.Dalla Corte

      Rome

      9/10 Excellent

      Reviewed: September 16, 2019

      Very helpful staff

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    • Matt

      Rome

      2.7/10 Poor

      Reviewed: August 22, 2019

      After over an hour wait to get to the desk, we found out they didn’t have the car we had paid for or an equivalent. The fiat 500 wasn’t quite the Mercedes we were expecting. Worst car hire experience ever.

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    • Rome

      5.3/10 Average

      Reviewed: August 10, 2019

      I felt this Tiburtina location was a little more shady than the other one in Roma Termini. The employee told me he was going to give me a White Fiat 500, but then he gave a Blue Fiat Panda (which is a bigger car with less category) so he can charge me extra.

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    • D.Munday

      Rome

      5.3/10 Average

      Reviewed: July 31, 2019

      The car was a damaged tiny Peugeot, as the fiat had “ a windscreen problem” took 2 hours to get to the advisor at the desk as they didn’t organise the line. Not the best experience with them.

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    • Rome

      9/10 Excellent

      Reviewed: October 15, 2019

      All great, still waiting for my reimbursement but all good. The car wasn’t that powerful but did the job

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    • I.Emet

      Rome

      6.3/10 Average

      Reviewed: July 19, 2019

      Car was dirty.

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    • Mme Hervé

      Rome

      8.3/10 Very Good

      Reviewed: August 14, 2019

      La voiture parfaite. R A S Par contre le sentiment et certitude d'arnaque à rajouter 160€ à notre budget modeste sont à déplorer... Les frais de cautions inadmissible !!!!

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    • G.Vespasiani

      Rome

      6.3/10 Average

      Reviewed: August 19, 2019

      Dusty and dirty car, slow also

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    • Rome

      9/10 Excellent

      Reviewed: August 29, 2019

      the drivers window was faulty and didn't always work

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    • Rome

      5.7/10 Average

      Reviewed: September 26, 2019

      Our original car had mechanical issues then we got downgraded to a weak little micro car........ All this took more then an hour total....

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    • Robert

      Rome

      5.7/10 Average

      Reviewed: September 15, 2019

      Upon pick up, I was informed I would not be handed the keys unless I paid for extra insurance. This was not advised to me at any process of the car rental portion. I ended up paying over $500 more for the car than initially told. Not once was I advised about this.

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    • Ben

      Rome

      4.7/10 Average

      Reviewed: August 9, 2019

      Employee obliged to get money on additional services with unfair arguments

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    • Gregory

      Rome

      4.3/10 Average

      Reviewed: October 3, 2019

      Nous avons été facturé de 180 euros pour une vérification de pneu sans nous en avertir Au moment de signer la personne nous a simplement dit qu Il sagisait d'un papier attestant que nous avions rendu avec le plein d'essence

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    • G.Heyes

      Rome

      4.3/10 Average

      Reviewed: August 28, 2019

      On arrival, I was made to wait over 40minutes to be seen to, then I had to pay the full insurance premium instead of the deposit as my credit card only had my first name initial, not my full first name, so the car cost me in excess of £500 for 9 days. I still haven’t received my fuel deposit back. The women in reception wasn’t helpful at all, I was made to feel like I was wasting her time - tutting, huffing and puffing... she sternly told me my options were, pay it or cancel the hire and I would lose the £120 I had already paid and stuck in Rome airport with my wife and child at 11pm at night. I will not and will advise friends and family not to be using Gold Car ever again. pissed off is an understatement....

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    • J.Carreira

      Rome

      4.7/10 Average

      Reviewed: September 10, 2019

      We did not received the car we had chosen. car given to us was i felt was not comparable. Staff at pick up counter seemed to be more interested with social media on their phones then to look after you. the female staff employee where we picked up the car was ignorant and once again cared more about her phone. i tried pointing out some damage on the car and she dismissed me told us we would receive an email with what damages were on the car prior to pick up. we never did receive an email.

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    • J.Patel

      Rome

      4/10 Average

      Reviewed: August 14, 2019

      We were in the waiting line 1.5 hours late. We waited another hour before we were called to the counter. The lady at the counter said "we were over 2 hours late and hence they gave our car away". She then started offering us a different car for 300 euros more. I explained our reason being late which was not in our control. The lady said we don't have any other options. I then asked for a smaller car which she was able to give us for the same cost. I asked if the cost could be reduced since I am getting the same car and the answer was no. I was at the mercy of the company and had to settle with what I got. Just poor customer service!! Especially since we had a reservation

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    • M.Radikov

      Rome

      7.7/10 Good

      Reviewed: June 30, 2019

      Over 2 hours to pick up is unacceptable

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    • D.Braconi

      Rome

      9.7/10 Excellent

      Reviewed: June 25, 2019

      My time location was at 2 PM....get there at 1:07....I was served at 2:45.....I spent no more than 10 minutes and everything was done......other people spent 30 minutes there...none sens. You should have a counter for people with reservations already done and other counters for people starting the location processus.....none sens to wait almost 2 hs and not spent more the 10 min on the counter (this was a Hertz counter at Rome Termini)

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    • R.Aversa

      Rome

      6.7/10 Average

      Reviewed: September 6, 2019

      The car was as expected, although the boot was smaller than I expected but we did select a small car.. The waiting time for pick up was rather long and a bit distressing as the agent was dealing with someone who wouldn't pay for the damages, I guess it wasn't the agent's fault but they nearly came to blows! Other than that the agent was very polite and professional with us and the actual paperwork didn't take too long.

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    • Disgruntled

      Rome

      3.7/10 Poor

      Reviewed: August 30, 2019

      Target Italy were very poor, Contacted them on arrival as per the APP. said had no booking with them After 2 hours of messing finally arrived at there office, Told that there had been mix up on names and blamed it on booking through a different web site. First piece of paper I was issued with told me all repair costs and fee for administration if any damage occurred whilst in my care. Taken to vehicle which was in a dirty condition inside and out. I was showed damage on the car which was highlighted using an I Pad. at least 10 area's. Asked for a vehicle condition report, told they didn't have any but would e-mail the damage, Only received 4 pictures 3 off which were wheel trims. On returning the vehicle I was asked if I had been informed what any repair cost`s would be, A inspection of the vehicle then took place this lasted over 7 minutes a lot longer than when I collected it A small scratch was noted (no longer than 10cms) which wasn't on the original collection I was informed. I stated I had not done it and must have been there on collection. This I was told was impossible that I had signed for the vehicle although with damage but not in that area. We returned to the office and I was left with no option but to pay 180 Euro for the scratch. Due to catching a plane and not being able to speak with a manager I reluctantly payed . I have rented cars for many years in different country's, this is the worst experience I have had and will not be using them again.

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    • G.P.

      Rome

      10/10 Excellent

      Reviewed: August 14, 2019

      The check-in was fast and efficient, much better than with other car rental companies. Car was almost new and clean, although a bit smaller than anticipated (a Fiat Tipo instead of a wolkswagen Touran). Checkout very fast and efficient.

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    • C.Corbett

      Rome

      10/10 Excellent

      Reviewed: June 3, 2019

      The wait in Rome picking car up was a little long...close to an hour. There were only two agents and many customers.

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    • Ahmed hassouna

      Rome

      9.8/10 Excellent

      Reviewed: August 29, 2018

      Like: Every thing was excellent

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    • D.Mamman

      Rome

      8.8/10 Very Good

      Reviewed: August 23, 2018

      Like: The service at the rental office was friendly and very good. We were a large group of 5 adults and 4 children, who had booked 2 station wagons. The lady at the pick-up office saw our luggage (which we considered typical for US / Canadian families) and pointed out, correctly, that it would not fit into the cars we had booked, along with the passengers. I guess North American ideas of "medium" sized cars is different from European ones. She offered 1 car as booked, and offered a 9 seater mini-van instead of the 2nd car. The additional charge was very reasonable (80 Euros for 5 days) and the swap made so much sense for us in the end. Very good service, and all was handled with the least amount of fuss or hassles.
      Dislike: At the time of drop-off, I did pay a steep fee (45 Euros) for not refilling the gas to full. This fee was in addition to the cost of the fuel, which was also charged at a premium. I suggest that you should leave enough time to get a refill before returning the car to avoid this.

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    • V.Gherardi

      Rome

      10/10 Excellent

      Reviewed: July 11, 2019

      Hidden costs. Poor value for money. £100 over estimated (and prepaid) costs. Never again!

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    • R.Bhopal

      Rome

      6.3/10 Average

      Reviewed: July 10, 2019

      The initial pick up took forever, which was made worse by the heat, the first car we were offered was in a terrible condition and the staff were so unhelpful

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    • Tony M - Australia

      Rome

      4.3/10 Average

      Reviewed: June 27, 2019

      Car was very dirty. Tank not full. Pickup in Rome was rushed. Staff were rude. Long wait. Unable to check car condition properly due to poor lighting and dirty condition of the car. When car was returned they hit me up for damages which may have been pre-existing. Unsure as the damage was camouflaged by the poor and dirty condition of the car. Very stressful experience all round! Charged an exorbitant excess for what looks to be very minor damage. Felt ripped-off!

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    • C.Little

      Rome

      8/10 Very Good

      Reviewed: April 18, 2019

      I booked a 7 seater car as I had 6 people in our party. I was given a long wheel base 9 seater mini bus. As soon as I drove it it was clear that the brakes needed repairing. I went straight back into the office but the representative had gone and closed up. I phoned the next day but no answer and finally got through the following day and returned the vehicle, not for a 7 seater as booked but another large minbus. Where we were staying in Rome this was a real problem as we couldnt get the van on the driveway. Please, if someone books a people carrier can you not give them a large bus which struggles to park or get down very narrow lanes. Thank you

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    • I.LIVENSON

      Rome

      8/10 Very Good

      Reviewed: September 18, 2018

      Like: Nice and brand new car. Logic of truck s strange.
      Dislike: Child seat is quite overpriced. Getting a car took forever, over an hour, though there was no queue and car was prebooked.

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    • M.Goel

      Rome

      7.3/10 Good

      Reviewed: July 3, 2019

      car was much smaller than we booked. had challenges to fit the luggages. they said its in the same category.

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    • J.Hauge

      Rome

      5.7/10 Average

      Reviewed: June 7, 2019

      Locauto did not have the type of vehicle specified when I created my booking at all. Had to agree to drive in a vehicle with less space, leading to difficulties having all luggage in the car, and cramped seating.

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    • Danno

      Rome

      8/10 Very Good

      Reviewed: May 28, 2019

      The pickup time was horrible.

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    • J.Bertin

      Rome

      7.7/10 Good

      Reviewed: May 18, 2019

      The office is not clearly indicated when you landed at the airport People are nice at the offices (pick-up and drop off) But when I drop off, they don’t check the car because I left my wallet inside and this is the next customer who write me to inform the lost

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    • G.H

      Rome

      9.4/10 Excellent

      Reviewed: October 30, 2017

      Like: Kpg very good. Fiat 500L
      Dislike: Was not clear when booking that the rental office was not in the airport. Wasnt a big deal but i wasted time looking for the office inside the terminal. Had to call to find out.

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20 Car Rental Locations at Rome Ciampino Airport (CIA)

21 Car Rental Locations at Rome Fiumicino Airport (FCO)

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