Napier, Northland, New Zealand
Best price car rental
Last updated on: February 22, 2020
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Reviewed: February 12, 2018
Like: The vehicle was almost brand new (only about 2,000 km driven) and had heaps of in-built comforts for the lowest category of car: camera for reversing, cruise control, Bluetooth connectivity, USB charger, estimated mileage report etc. It was easy to drive. The AVIS staff was very friendly. Since I hired the car for more than 4 days in New Zealand, I didn't have to pay a one-way fee because it was waived.
Reviewed: May 10, 2018
Like: Good renting price. Dislike: Nothing in especial.
Reviewed: March 13, 2019
The car was OK, no issues, but the pick up process was terrible. First they didn't accept my drivers license - i use it to rent cars every where in the world and never had issues before. They forced us to get a translation with some service hired by Budget, which cost 50 additional NZD and took another hour. Then they wanted to charge us for the rental, when i had already paid to EasyRentCars in advance. If i forgot i had paid and if I didn't have the email with the voucher with me, i would have been charged twice.
Then for some reason the card wouldn't work, which is also weird because i use both my credit cards everywhere in the world, including to rent cars. After many attempts it worked.
We had a wedding and we arrived 2,5h late because of the Budget employee who kept making things hard for us. I could see everyone else in the other counters of the other rentals getting their cars quickly, including people with foreign drivers license like my own, and we kept waiting.
Very disappointing experience and I'm actually very mad because due to this we miss the wedding ceremony of one of our friends - the reason why we traveled in the first place.
Reviewed: February 19, 2020
Efficient and fast service, we were in and out of the office in less than 10minutes.
Friendly staff who gave us restaurant recommendations
Reviewed: August 15, 2019
The car was in fairly good condition.
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