EASYRENTCARS CAR RENTAL REVIEWS

The Thai Rent a car experience was great drop off would be difficult if you do not have a local mobile phone as you drop the car at the departures area the staff were exceptionally courteous and very pleasant to deal with

Everything was just perfect. But we have asked the counter staff at the time of pick up to take the cash instead of deducting the amount from credit card, the lady said your cash will be accepted at time of dropping the vehicle, and no deduction will be made from card. But when we went to Budget office on the date of return, it was closed and they said they will deduct the amount from card. So, when we have mentioned at the time of booking that we will return the vehicle in the evening around 9PM-10PM, you should make a note of it to at least attend your customers at the given dropping time to either collect the money or to inspect the vehicle. How can you make your customers false promises to accept cash at the end and just deducting it from the card at the time of return?? I found it very awkward and disrespectful.

Value for the money

Good and easy can rental indeed

Vehicle and its condition are perfect. Staff could be more customer oriented and friendly.

Perfect service Automatic rebooking with the price drop awareness is amazing

Customer service friendly and good. The service is quick and efficient.

Easy to book a car and simple. Confirmation booking instantly.

The customer service was great from the start. They were helpful with extra information. The car matched the booking.

The booking system is so easy to use and simple.

Everything was good from customer service pick up to the car description exactly to the information read.

Booking the car was very easy and simple.

Did not get the car I had however got similar sized car. The car condition was not very good. Customer service was good no problems picking or dropping the car. Word of advise take as much pictures and video of the car before pick up.

Easy to book and cheaper insurance provided by Easyrentcars. This is the third time I have used them to book car. Excellent customer service provided on one of the claims and helped me claim the money from insurance company.

Encantado con EasyRentCars ! Coche

I have asked for late return, the staff in Suwannaphum airport did not provide me this service.