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EASYRENTCARS CAR RENTAL REVIEWS

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Compact | Volkswagen Golf or similar
“Cheating customers, Green Motion Edinburgh, horribe rental experience.”
About GREEN MOTION: 2.0 /10
Below is the summay of my recent car rental experience with Green Motion Edinburgh Airport. I was cheated by their staff from picking up till returing. I seek your investigation of their unethical behaviours. 1. I was forced to purchase zero excess when collecting my car. The reason is I cannot provide a credit card with pin. But after the zero excess purchase with them, then my credit without pin can be used for the 200 pounds deposit. 2. after purchase of zero excess, the staff at collection counter told me all the damages will be covered, no need to take photo of the car when collecting and returning the car. He even suggest me to cancel my 3rd party insurance with AXA. 3. When retuning the car, the manager told me the zero excess purchased with green motion is no longer valid and deducted over 1000 pounds from my credit card instantly despite that i refused to pay. His reasons are that i failed to report the scratch/dent on the door within 2hrs, which I did not even notice before returning the car. 2nd reason is the zero excess only covers 1st accident, which i was never aware of. I feel being cheated by the edinburgh airport staff at both the collection and return counters. 4. I had a flat tyre during my journey in the middle of nowhere and the car cannot move. i called the green motion emergency breakdown number 10 times and never connect through. the emergency number does not work! even during weekday day time! i was so desperate and it wasted my whole day to fix the car. In total, this is the worst car rental experience in my life.
About Easyrentcars: 8.0 /10
booking platform is excellent and customer service is great. I just hope that easyrentcars could let users see others' review about the car rental companies, which could prevent the customers from falling into unethical company's tricks, like Green Motion.
Reviewed: Sep 4, 2019

Mr Hedges

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Compact | Peugeot 308 Wagon or similar
About Europcar: 8.0 /10
Long wait at Verona airport on arrival, as 4 people in queue, and only 1 person working. We had prebooked, but had to wait behind people who had not. Appreciate it was Sunday evening, but Hertz had 2 people serving and no queue. Air con in pick up queue was not on or not working. Vehicle selected was a Peugeot 308 estate which has a 660L boot, but I was provided with a Fiat 500L which has a 455L boot - 205 litres less ? Appreciate vehicle make cannot be guaranteed, but how are these vehicles in the same class ? Offered a Volvo estate for another 140 EUR, but an equivalent size car or bigger should be offered at no extra cost. Return of vehicle much better. 2 people serving, and no queue. Process took less than 10 mins.
About Easyrentcars: 10.0 /10
Easyrent was very good, easy to use, and cancel and re-book for a lower cost with vouchers and price variations. Got around £50 off the initial price booked many months ago.
Reviewed: Sep 4, 2019

C.Poiret

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Compact | Hyundai Accent or similar
“Une location pratique un rapport Qualite prix parfait grand professionnalisme à tous les niveaux ”
About Budget: 10.0 /10
Excellente voiture tout était parfait de la réception à la restitution
About Easyrentcars: 10.0 /10
Service pratique offrant un excellent rapport qualité prix
Reviewed: Sep 4, 2019

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Compact | Nissan Versa Note 2 Doors or similar
“More expensive than we thought”
About Dollar: 7.7 /10
Car took a long time to get as agent was trying to sell us extras we didn’t know we hadn’t paid for and to upgrade us even though we didn’t want to.
Reviewed: Sep 4, 2019

S.Sui

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Luxury Wagon | Volvo V90 or similar
About Hertz: 9.3 /10
Hertz charge me the damage on the car which was pre-existing.
About Easyrentcars: 10.0 /10
Very happy
Reviewed: Sep 4, 2019

c.gil

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Compact | Fiat 500X or similar
“Attention au loueur”
About B-RENT: 7.3 /10
Le personnel au guichet on insister pour que je prenne une assurance à 86 euro,je leur ai dit que j'en avais déjà une avec la location de la voiture et ils m'ont dit qu'elle ne servait à rien et que je serai pas couvert en cas d'accident, mais j'ai insister et je ne l'ai pas pris,malgré que j'ai payé une location il veulent qu'en même se faire payer le véhicule avec une assurance
About Easyrentcars: 10.0 /10
Rien à reprocher
Reviewed: Sep 4, 2019

S.Gera

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Medium SUV | Toyota C-HR or similar
“Good but it is frustrating and unfair that I did not get a vehicle from the category I ordered.”
About Europcar: 8.3 /10
The car I got was in good condition but It was not a medium SUV as I ordered
About Easyrentcars: 8.0 /10
The car I got was in good condition but It was not a medium SUV as I ordered
Reviewed: Sep 4, 2019

M.Correia

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Economy | Seat Ibiza or similar
“Good value for money”
About RODAVANTE: 8.7 /10
no comments
About Easyrentcars: 10.0 /10
no
Reviewed: Sep 4, 2019

Angry

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Mini Van | Peugeot 5008 or similar
“Definitely WONT be using OK rentacar again ”
About OK RENT A CAR: 5.0 /10
DO NOT USE THESE SCAMMERS!! Definitely NOT OK rentacars . On arrival had a choice of paying another 280 euros which I would not see back for scratch guarantee or pay 1200 euro deposit which they would the subtract back any costs of any damage. Definitely did not trust this so elected for the flat 280 euros. Nobody came out to check over the car (scratches, damage) before we drove off. Was led to believe that there would be no extra cost. The car provided had an intermittent steering pump failure - tried calling their offices with no reply.
Reviewed: Sep 4, 2019

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Intermediate | Toyota Corolla or similar
About Hertz: 7.7 /10
all good except the GPS system that I rented was without charge and had some difficulty driving in a strange city and GPS died on me out of the gate- was fine after I put a full chage on it
About Easyrentcars: 8.0 /10
did everything as promised all good
Reviewed: Sep 4, 2019
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