EASYRENTCARS CAR RENTAL REVIEWS

Only negative thing was that it was very difficult to find the pick-up location. It took over 30 minute after one guy from the other company helped us out. Please share this information clearly.

The car (Mercedes B Class) was so good I decided to buy one when I returned home!

Good booking process - highly recommended

I have been charged twice with no explanation why or contact from thrifty. The agreement on pick up and return after the car was checked said $52. We got charged that. Then several days later they have made a further $62 charge which was not agreed and I have not been invoiced for. Not happy in the slightest.

I booked auto car ,but Euro car say no auto car ,only have small car or add $20per day to upgrade big car ,I rejected finally we got free upgrade but I waist 2.5 hours and find easy rent car customer services to fix it ,anyway thx easy rent car

Very good to book and services ie great

La voiture était une Citroën c3 Personne au guichet en arrivant attente La personne ne parlait pas français

The receptionist added a LDW fee that I was not aware of until days after returning the car. This happened even after I told them I didn't need anything extra as I had already pre-paid the rental. When reviewing my receipt at the counter the charge looked to be just the fee of the daily rental and it was not. Please be very aware as they will tackle fees and NOT explain this to you! Very disappointing.

Easy to work with and talk to when there is a problem with the rental company. I had an issue with an over charge on my credit card during my rental and they have opened a ticket for review with the rental company (dollar rental).

The car condition is perfect. Car was less than 10k km mileage. No issues driving the car around Germany and Austria.

Car was great for my requirements in a large city.

They love money, not customers.

Ended up paying nearly double the quote as they took a deposit in GBP with fee and refunded in EUR. Currently trying to resolve this. Waited 45 mins to be served, rude service, didn’t have the car I ordered, seemed to want to make the process as difficult as possible. Will never use this company again.