EASYRENTCARS CAR RENTAL REVIEWS

Car condition was not good, really bad experience. Poor customer service

When we were first at the Dollar office everything went fast.

Our confirmation paper said we had to go by shuttle bus. So we' spend a much time to find this.

Amazing service

Seule difficulté : pas d’envoi de la facture malgré une demande au service client

Pas de soucis particulier. Seul point négatif : j'ai pris la voiture à l'aéroport et ai demandé de la rendre au port distant de 6kms. Cela m'a été refusé, m'occasionnent 3 heures de contre temps vu les embouteillages au port et les attentes de bus. Précédemment j'avais déjà loué un véhicule à Santorin et avais gratuitement pu le laisser au port.

A bit difficult to reach by phone. We must keep calling many times.

Nice price with discount coupon.

Easy and customer friendly app.

There where floods in Ubon Ratichani at the time I was hiring the car. I had ordered to collect a Toyota altis but the staff thought it would be better to take a 4x4 hilux due to the roads. I asked how much the upgrade would be and they said no charge. Excellent customer service

The car was of good quality, however a warning light continuously sounded as an oil change/top up was due. The car was not clean upon pick up. Europcar pick up service was a disaster. We had to queue for over two hours just to pick up the car, with no explanation or offer of compensation. There was not an unsurprisingly large amount of people in the queue - rather there were only two members of staff (there were 8 desk areas) who were very slow. This was completely unacceptable and I will not book with Europcar in the future.

No problems with the booking platform

This is the 3rd time I have hired from Great Rentals and each time has improved with my last experience being excellent. Great car, great service, will hire from them again.

Great platform.. all good