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CAR RENTAL REVIEWS ON ALPHA CAR HIRE IN PERTH

Average rating on Alpha Car Hire in Perth: 8.7 /10

Ben

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Medium SUV | Kia Sportage or similar
About Alpha Car Hire: 10.0 /10
Staff were friendly. Even sort out my issue when i left my glasses in the car after returning it. Their rental price is pretty cheap too
About Easyrentcars: 10.0 /10
Reviewed: Nov 4, 2019

M.Ng

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Full Size Van | KIA Carnival or similar
“Good value but poor opening hours”
About Alpha Car Hire: 7.0 /10
The Office was closed by 12pm even though pickup was stated as 12pm. I had to rent from another company for 1 day so it cost me more money. They should have send a reminder to say they close before 12pm so that customers will not be left stranded
About Easyrentcars: 9.0 /10
Reviewed: Sep 24, 2019

M.Klatten

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Mini Van | KIA Carnival or similar
“Excellent”
About Alpha Car Hire: 9.6 /10
Reviewed: Jan 21, 2018

C.Engel

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Compact | Nissan Tiida or similar
“Good”
About Alpha Car Hire: 8.0 /10
Dislike: On picking up the vehicle via the Perth Airport, I was left at the airport almost 2 hours without communication. On arriving at the airport, I rang the company and was advised that they would have someone there to pick me up as soon as possible as the pick-up car still had a run to do to the international airport. Then nothing. I tried to ring the company again and again and no response. I rang the base company in Sydney and they said they would check it out but no answer back. Rang everyone again and again but no responses except to say that they couldn't connect to the Perth base. After about 2 hours, I decided to catch a taxi to the street address. All they had to say was that the phones were down and that there was nothing they could do about it. They were not at all concerned about my situation. I was so angry by this time. Surely, a business such as this, would have mobile phones to use in such situations! However, I was very happy about the car itself. Very comfy and great to drive. Good on petrol. Allnwas good when returning the car.
Reviewed: Jan 12, 2018
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