CAR RENTAL REVIEWS ON ACE RENTAL CARS IN PERTH

I was provided with a Nissan Qashqai and had trouble with the car not recognising the key multiple times a day for the whole ten day period. When I mentioned it on return the staff member just siad "oh yeah we have that trouble with the Nissans all the time". Well they could have told us about it on pick up. Also the lady on reception was rude when I explained that my partner didnt want to drive the vehicle.

Easy to book, hassle free.

Staff were polite and efficient. Car was good size and clean. Have used Ace three time this year and they have been exceptional. Took no more than ten minutes at the counter to do the paperwork.

Everything was great except that the business had moved and I could not find it. It would have been fine if I was picked up from the airport but I was already in town. I would recommend changing your address on your website

Did good...friendly

very easy to use

try to clean the seatings more regulary

Great services by ACE Rental. they upgrade my car with min charges.

fast booking & reliable. Really appreciate it.

Very basic car, on the small side. Not what was booked as none available surprise surprise, hard up-sell on the excess insurance. High mileage and not in great condition.

Missed the pick up time due to miscommunication and was told to come back the next day although we told them to wait a while so that we could collect directly from the office before closing time. As a result we lose a day of rental and had to spent a hefty sum of money for taxi fare to bring us to our accommodation.

First time with you excellent service and price reception and pick up staff 5 stair will use again quality and price can’t be beaten cheaper to rent then use a taxi it’s win win for me

Booking system easy and cancellations are free if you change your mind so you have nothing to loose

The staff were fantastic, but the office too far from the airport

Clearer description of non standard "airport" offices with early closing times