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CAR RENTAL REVIEWS ON EUROPCAR AT CAIRNS AIRPORT, CNS

Average rating on Europcar at Cairns Airport: 9.4 /10

C.Apetrei

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Medium SUV | Toyota RAV4 or similar
“Awesome”
About Europcar: 10.0 /10
Easy process, good car
About Easyrentcars: 10.0 /10
Easy
Reviewed: Oct 22, 2019

M.Lin

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Standard Crossover | Mercedes-Benz GLA or similar
“Good car, but inconvenient when counter is not located at the international terminal.”
About Europcar: 7.7 /10
Counter not located at the international terminal. Quite abit of a hassle walking over to the domestic terminal with 2 young children both below the age of 5, plus luggage for the entire family.
About Easyrentcars: 8.0 /10
Reviewed: Sep 11, 2019

Y.KAMEI

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Full Size | Toyota Camry or similar
“国際線から国内線のカウンターまで徒歩約10分”
About Europcar: 8.0 /10
相手方の都合で無料でアップグレードしてくれました。早朝ですと、国際線の受付に人がいません。国際線の受付カウンターまでカートを押すと約10分、それが気にならないなら、おススメです。国際線にある各社の半額で借りられました。保険の説明などあり、多少の英語力はマストです。
About Easyrentcars: 8.0 /10
特に無しです。約束通りでした。
Reviewed: Aug 16, 2019

C.Petratos

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Full Size Van | KIA Carnival or similar
“Unprofessional payment handling. Inexcusable”
About Europcar: 7.3 /10
Annoyed that they placed a hold on the cost of rental and advised that $400 would be released when car was returned. Instead they took a further $657 out of my account and did not release my holding amount in essence costing me $1657. Called and was advised by customer service that it would take up to 10 days for funds to be released. Unprofessional and rude as that process has an impact on my family personally as we have a disabled child and funds are required at all times to purchase medications. Had to borrow extra cash to buy medicine for my child
About Easyrentcars: 7.0 /10
Reviewed: Jul 24, 2019

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Full Size | Toyota Camry or similar
“All went smoothly”
About Europcar: 9.7 /10
Europcar people did an excellent, friendly job. The car category we ordered wasn't available, so they upgraded us to an Equipe SUV with a cheerful smile and no ifs or buts.
About Easyrentcars: 10.0 /10
Reviewed: Jul 10, 2019

I.Stevenson

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Economy | Kia Rio or similar
“All good but I was unable to adjust the excess insurance, which cost me more than necessary”
About Europcar: 9.7 /10
Counter was busy but experience was smooth
About Easyrentcars: 8.0 /10
Price Drop thingy??? No i guess
Reviewed: Jul 3, 2019

John S.

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Intermediate | Toyota Corolla or similar
About Europcar: 6.7 /10
Currently filing a claim regarding reimbursement for a flat tire. Currently ongoing.
About Easyrentcars: 7.0 /10
Reviewed: May 4, 2019

R.Mariappa

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Intermediate | Toyota Corolla or similar
“Amazing Europcar well done ”
About Europcar: 10.0 /10
We got a free upgrade from sedan to semi suv
About Easyrentcars: 10.0 /10
Reviewed: Apr 29, 2019

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Economy | Kia Rio or similar
“Easy!!”
About Europcar: 9.7 /10
Great car. Good explanation of insurance.
About Easyrentcars: 10.0 /10
Great value
Reviewed: Apr 22, 2019

J.Gomes

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Economy | Toyota Yaris or similar
“Over all pretty good.”
About Europcar: 8.7 /10
Had to purchace extra cover at counter.
About Easyrentcars: 8.0 /10
Reviewed: Feb 4, 2019
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