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BUDGET CAR RENTAL REVIEWS IN UNITED KINGDOM

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J.Phillips

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Compact | Volkswagen Golf or similar
“Good rental in London ”
About Budget: 8.7 /10
Car scratched but good value
About Easyrentcars: 10.0 /10
Great prices - always you seem to have the best deals and your insurance CDW beats the providers by a mile !
Reviewed: Nov 19, 2019

Kc Loh

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Compact | Ford Focus or similar
“What a scare I got from this rental experience! ”
About Budget: 7.3 /10
I am a seasoned car renter for the last 4 years renting cars at different parts of the world but this time I had the worst experience towards the end of the rental process after returning the car as I was accused of damaging the car tyre by Budget’s staff the next day after returning the car. It was disheartening to find that the accusations came without clarification with the client and proper checking by the check-in staff. It impressed upon me that Budget is only trying to punish their clients who did not purchase a Zero-Excess Insurance from them and they would use dirty tricks to cheat money by falsely accusing the driver of damaging their car AFTER they return the car. The odds are always against the Drivers as the rental Company could easily find thousand and one reason to penalise the driver on any car system error anytime they want. For my case, when I return the car it was in good condition but the Next morning my rental company received an email that I was being charged almost 3 times the car rental for damaging their front tyre. That is so absurd as the car was alright all the while as i drove from Manchester to and fro Edinburgh without any issues at all. If the tyre was damaged I would surely noticed it and reported straight away and it wouldn’t be possible to drive back safely over few hundred miles journey. Through this experience, I became very sceptical of car rental companies and initially I was planning of renting another car however that incident changed my mind. Unless car rental companies start stepping up on their integrity, all renters would be wary whenever they rent a car. I hope they reflect on this incident, especially Budget.
About Easyrentcars: 9.0 /10
Thankfully I have Wendy Chen assisting me to follow up with the case, coordinating both with the rental company (Budget) and my Insurance company (AXA). Without her help, I would have been penalised another £150 innocently. She is amazing.
Reviewed: Oct 22, 2019

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Economy | Ford Fiesta or similar
“Everything ok, I recommend Budget!”
About Budget: 9.0 /10
Everything was ok. We got a clean car, almost brand new one. Thanks!
About Easyrentcars: 8.0 /10
The booking proces went smoothly. Everything was ok!
Reviewed: Nov 11, 2019

P.Stanton

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Commercial Van | Volkswagen Transporter 3 Seats or similar
“Simple and pleasurable ”
About Budget: 10.0 /10
Van in very clean condition staff very helpful easy pleasant transaction
About Easyrentcars: 10.0 /10
Superb company to deal with now on 5th rental and never had a single problem
Reviewed: Sep 28, 2019

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Mini | Peugeot 107 2 Doors or similar
“Great, easy experience. ”
About Budget: 9.0 /10
Really easy to pick up and drop off, friendly staff, nice car. Will book again.
About Easyrentcars: 10.0 /10
Really easy to book. Like using the app. Will book again.
Reviewed: Oct 8, 2019

Pawin Sermsuk

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Intermediate | Skoda Octavia or similar
“Nice easy rental”
About Budget: 8.3 /10
Received a VW Golf Estate. Very nice and spacious. Professional service.
About Easyrentcars: 10.0 /10
Easy as usual, and always the cheapest place to book.
Reviewed: Nov 4, 2019

C.Wong

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Compact | Volkswagen Golf or similar
“Great and good service.”
About Budget: 9.3 /10
Courtesy is good. Registration and car collection are simple and speedy. Condition of the car is good.
About Easyrentcars: 8.0 /10
Good. Booking process is convenient.
Reviewed: Oct 2, 2019

A.Dawson

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Mini | Fiat 500 or similar
“Excellent experience ”
About Budget: 10.0 /10
Was brilliant absolutely no problems with the whole process
About Easyrentcars: 10.0 /10
No problems at akk
Reviewed: Oct 19, 2019

D.Mcglinchey

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Compact | Ford Focus or similar
“Excellent service, highly recommend”
About Budget: 10.0 /10
Very professional, exceeded my expectations
About Easyrentcars: 10.0 /10
Easy to use, great value
Reviewed: Nov 5, 2019

A.Backer

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Commercial Van | Mercedes-Benz Citan 2 Seats or similar
“excellent, highly recommend paying for the top level of insurance in case of scratches”
About Budget: 9.0 /10
deputy manager was very helpful
About Easyrentcars: 10.0 /10
Reviewed: Oct 6, 2019
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