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CAR RENTAL REVIEWS ON BUDGET AT HAMBURG AIRPORT, HAM

Average rating on Budget at Hamburg Airport: 8.0 /10

C.Knighton

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Intermediate | Skoda Octavia Estate or similar
“Easy. Just as it says on the tin. Would consider using again. ”
About Budget: 10.0 /10
Very good. Not pushy with add-ons. Got just what I’d asked for. Vehicle massive!
About Easyrentcars: 10.0 /10
Great after a bad experience with a different supplier previously
Reviewed: Dec 11, 2019

PetO.

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Premium | Mercedes-Benz CLA or similar
“Lovely car, bad unfriendly arrogant service”
About Budget: 6.0 /10
The car exceeded my expectations,Haven't checked the charges yet. the service in Hamburg though was arrogant, not helpful and did not function well. On my question why not someone could go with me to the car deck , the answer was just, we don't do that. So after 20 hours of traveling I had to inspect a car, then call them, then nobody came, then call them again, and then someone came and inspected it with me. WHY? why could they not send someone with me , if they knew there were scratches on that car. This is not acceptable and budget should really check wat is going on at German counters. the return was difficult because the way to car return is marked car rental not car return and Hamburg Airport is confusing in the way it is built. At the return, the guys had to do chatting in the office before they served people.
Reviewed: Jun 12, 2019
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